Luxury Casino review
Luxury Casino has been online since the year 2000. The site is currently operated by a British Virgin Islands-registered operator, Fresh Horizons Limited. The site also operates under both Kahnawake Gaming Commission and iGaming Ontario licences. When you create a new account, you'll be offered a 5-part welcome bonus worth up to C$1,000, which includes a mix of 200x and 30x wagering requirements.
In our Luxury Casino review, we cover the 1,400+-strong gaming library from Games Global and partners, as well as Pragmatic Play slots and tables, plus our mobile casino play, as well as deposits and withdrawals.
Quick Verdict on Luxury Casino
- Best For: Players looking for low 30x wagering requirements on deposit match bonuses, which arrive on deposits three, four, and five, the welcome bonus, regular players who appreciate being rewarded for real money bets, fans of jackpot slots and competitions and those who are looking for a site that accepts a wide range of cryptos.
- Skip If: You are looking for fair wagering requirements on your first and second deposits, prefer regular bonuses not tied to how regularly you play, or you'd prefer a casino with more than 1,400 games available.
- Biggest Weakness: The 200x wagering requirement on the 1st and 2nd welcome bonus deposits.
History Of Luxury Casino
Luxury Casino has two launch dates. The site first became available to Canadian players in 2000, while the mobile version launched in 2013. Fresh Horizons Limited is the operator behind the brand and is a company registered in Tortola, the British Virgin Islands. The same company also operates Zodiac Casino, Blackjack Ballroom, and Casino Kingdom, all of which have been online since the early 2000s.
Luxury Casino
100% up to C$150
Code Not Required
Minimum Deposit: 10 CAD
Wagering: Bonus x200
Approaching three decades in operation, the site's clear transparency in listing its full address in the T&Cs, and its connection to multiple long-running online casinos, are all positive indications that Luxury Casino is a legitimate iGaming operation.
Luxury Casino Licensing Framework, Security and Player Protection
For the Canadian-facing Luxury Casino site, the Kahnawake Gaming Commission (KGC) licenses Fresh Horizons Limited under licence number 00972 for the luxury.casino URL. The Ontario version operates separately under Apollo Entertainment Ltd through the regulated iGaming Ontario market at ontario.luxury.casino.
As a footnote, the Luxury online casino brand also operates in the UK, with the operator, Apollo Entertainment Limited, holding a UKGC licence, considered one of the world's strongest gambling frameworks. In addition to the site's Canadian gambling licences, eCOGRA is the third-party complaint-resolution mediator and states on its website that it provides the KGC licensing authority with Adherence Approval, which includes RNG testing and platform certification.
Furthermore, responsible gambling options are available. The good news is that the casino is not an unlicensed offshore operation. The KGC and iGO regulators provide recognized licensing frameworks. However, the KGC framework is not as strong as the iGO option or that of alternative online casinos in Canada licensed by iGaming Ontario or the MGA.
What we like
- Low 30x Wagering on 3rd, 4th and 5th Deposit Bonuses
- Millionaire Mega Moolah Progressive Jackpots
- Rewarding Loyalty Program For High Rollers
- Accepts 15 Cryptocurrencies
- Attractive Rewards For Regular Real Money Players
- Great Live Casino Filtering Options
What we don't like
- KGC Licence isn't as strong as MGA or AGCO/iGO
- 200x Bonus Rollover on the First 2 Welcome Offers
- Small Number of Games
- Lack of Regular Bonuses For Casual Players
- No Free Spins across The Welcome Bonus
Luxury Casino Overview
| Online | Since 2000 |
|---|---|
| Licence | |
| Games | 2,000+ |
| Software | |
|---|---|
| Owner | Fresh Horizons Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | CAD, EUR, USD, GBP, NZD |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 CAD |
| Min Withdrawal | 50 CAD |
| Withdrawal Limits | Maximum of C$4,000 per week |
| Payout Timeframes | EWallets: 24-48 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-7 days; Pending Time: 72 hours |
Overview of Available Bonuses at Luxury Casino
The Luxury Casino bonus experience starts with an unusual 5-part welcome package that begins with high wagering requirements and ends with a low 30x bonus rollover. On the one hand, you'll benefit from extended sessions to play slots and table games when the package begins, and at the end, you get the chance to convert bonus money into real money playing slots.
Following the welcome offer, the casino encourages you to play regularly to earn bonuses, cash rewards, sweepstakes tickets and luxury prizes through its Casino Rewards program.
Luxury Casino Welcome Bonus - 325% up to C$1,000
If you're looking for an introductory offer that stretches out across your first few deposits, the Luxury Casino welcome bonus spans your first five. The catch is that there's a 200x wagering requirement on the first two deposits, so it's unlikely you'll convert these offers into real money. Once our bonus balance was active, we used it simply to get acquainted with the available online slots and table games.
We took the 3rd, 4th and 5th bonuses more seriously due to the more realistic 30x wagering requirement and played only online slots, as they contribute 100% towards the bonus rollover, while table games only contribute 2%.
| Deposit | Bonus offer | Wagering |
|---|---|---|
| 1st deposit | 100% deposit match up to C$150 | 200x |
| 2nd deposit | 50% deposit match up to C$200 | 200x |
| 3rd deposit | 25% deposit match up to C$300 | 30x |
| 4th deposit | 50% deposit match up to C$200 | 30x |
| 5th deposit | 100% deposit match up to C$150 | 3 |
The first deposit we made was with the welcome bonus immediately after signing up. After our payment was approved, our real money and bonus balances were ready. To claim the 2nd, 3rd, 4th, and 5th deposits, we selected them via the promotions page, made the required deposits, and our funds became available immediately. Although the initial bonus rollovers are high, they do give you time to explore games and prepare a list of games to attempt to play through the later bonus offers with lower wagering requirements.
Casino Main Bonus Rules
To claim each stage of the Luxury Casino welcome bonus, the minimum deposit is C$10, and you have seven days from sign-up to claim your first deposit. Then there's a 200x wagering requirement on bonus funds for the first two welcome bonuses, which is the highest rate we've seen for any Canadian online casino we've reviewed. However, there is a 30x wagering requirement on the 3rd, 4th and 5th deposits. Therefore, the first two offers are really about giving you a bonus balance to test the gaming lobbies, while the final three give you a realistic chance of converting your bonus into real money.
Spin bets playing online slots count 100% towards the wagering requirement, while table games only contribute 2%. Video poker and games with a double-up feature count as 0%. The maximum bet using your bonus balance cannot exceed 25% of the bonus value. As for your bonus balance, it will expire if it is not used within 60 days.
Regular Bonuses at Luxury Casino for Existing Members - Highest Win Rate, Loyalty Boost Promos, Thunderball Draw Prizes
Luxury Casino's regular promotions are very different from the usual bonus schedules you'd see at most Canadian online casinos. There is no set schedule; rather, benefits such as free spins, reloads, and other rewards are based on regular gameplay and awarded through the Casino Rewards loyalty page.
- Earn Loyalty Points: The casino features regular promotions that help you earn loyalty points faster, so you can benefit from the 'Casino Rewards' program. Typically, this would involve playing selected online slot games, activating the bonus via a weekly newsletter, sometimes with no deposit needed and on other occasions you'll need to deposit C$10 to C$100.
- Rewards Riches Bonuses: Under your loyalty rewards, you can claim free spins, bonus funds and VIP points, such as the 'earn loyalty points' bonuses mentioned above. These rewards become available by playing real-money games.
- Thunderball Numbers: Thunderball Rewards is a weekly draw feature inside Rewards Riches. You collect Thunderball numbers from rewards, and every set of six numbers creates one ticket. If your ticket has enough matching numbers in the weekly draw, you win a prize, paid as VIP Points rather than cash.
- Gold Surge: If you win a reward for 8 days running, you activate Gold Surge, which gives you 24 hours of upgraded prizes.
If you're not a regular casino player, but at the same time you want to take advantage of bonus offers, then Luxury Casino is likely not going to suit you. The system has been set up so that only those who log on, deposit and play real money games regularly earn bonus value and cash rewards.
Luxury Casino Loyalty and VIP Program - Casino Rewards Loyalty Program
The Luxury Casino iGaming platform is part of the 'Casino Rewards' loyalty program, which is always accessible via the 'Loyalty' menu option. New members begin at 'Green' status and will reach the next level, 'Bronze,' after collecting 1,000 status points awarded for real money bets.
Once you reach 'Bronze' status, the following rewards become available in the Loyalty area:
- Time of Your Life Sweepstakes: You'll pick up sweepstakes tickets and choose the prize you'd like to draw for. The higher your VIP status, the more tickets you'll earn.
- VIP Lucky Jackpot: There is a jackpot available for each VIP level, and the higher your level, the higher the cash prizes. A jackpot drops on a lucky winner three times per day!
The levels are Green, Bronze, Silver, Gold, Platinum and Diamond, which you can keep track of under your Loyalty tab. As you climb each one, the reward improves, including priority VIP support, exclusive giveaways, high roller bonuses, birthday rewards and exclusive seasonal campaigns.
Payment Options, Payout Times, Minimum Deposit and Limits
The cashier is not the smoothest or most informative, but still simple enough to navigate and transact. Payment options are suitable for most players joining the casino from Canada, with Interac, debit and credit cards some of the most widely used deposit and withdrawal methods. You'll also have banking, e-wallet, prepaid cash card, and cryptocurrency options, so you should have no issues funding your account or withdrawing your winnings.
You Can Use These Payment Methods
- Debit & Credit Cards (Visa, Mastercard)
- E-wallets (Muchbetter)
- Banking (Interac, Interac e-transfer by Email, Interac Instant - All Canadian Banks, ElectronicCheck, Instant Bank Transfer)
- Vouchers (Paysafecard, Neosurf, Flexepin)
- Crypto (USDT, USDC, TRX, BTC, ETH, LTC, XRP, SOL, DOGE, POL, BNB, ADA, LINK, SHIB, BCH)
For all payment options, the minimum deposit is C$10. Processing deposited funds is immediate, and the casino applies no fees. However, you may need to pay fees to your payment processor. As for withdrawal limits, the terms and conditions state that the limit is C$4,000 per week, which can be increased or reduced at the casino's discretion.
If you deposit via crypto, you'll be redirected to the casino's provider to process the transaction in US Dollars. The minimum deposit is C$10, which is US$7. However, several factors hinge on this rate, which is the CAD-USD exchange rate, and then the USD-Crypto rate. The casino's crypto payment processor will automatically calculate these rates in real time, so you should expect them to continually change.
Luxury Online Casino Withdrawal Times, Limits, and Fees:
When making a withdrawal, the minimum cashout amount is C$50, which is fair but higher than the industry average of C$20 to C$30, and there is no clearly stated maximum withdrawal limit. The rules state that, where possible, you'll need to use the same deposit method to cash out. However, if your payment option is unavailable, alternative withdrawal methods will appear in the cashier. All withdrawals are free unless you use a direct bank transfer, which incurs a C$50 fee if you cash out less than C$3,000 and a C$100 fee for amounts above C$3,000.
The pending time for approval of your withdrawal is 48 hours. If at any point during this process you decide to change your mind, you can reverse it. After the casino approves your withdrawal, processing times vary by payment provider. Also, if you have not completed the casino's KYC verification checks, this will slow down your cash-out request. The KYC check requires you to upload a utility bill and a valid government-issued ID for address and age verification.
The Game Providers and iGaming Lobbies at Luxury Casino
Luxury Casino began as a Microgaming-only online casino, and little has changed in the 20+ years the site has been in operation, except that Games Global now holds the rights to Microgaming games. The exception is that Pragmatic Play games are also available, while, naturally, Games Global partner studios make the provider list slightly more diverse, with games from Alchemy, Aurum, Gameburger, Neko, Triple Edge, Switch, Stormcraft and a host of 40+ additional partner studios.
Overall, when scrolling through the lobbies, we counted just over 1,400 games from about 45+ software providers. The exact number of game developers is hard to tell, as there's no provider filter menu, but it's fair to say there's still a decent mix of entertainment available, despite fewer games than some of the casino's competitors in Canada.
Online Slots Portfolio
There's a single 'Slots' lobby with 1,200+ games, which makes scrolling through the casino's entire selection easier than most competitors hosting 8,000 to 15,000 slot games.
There's not much information to help you find specific games like Megaways, Bonus Buys or Cluster Pays unless the name of the title specifically includes it. However, there is a 'Rooms' lobby that does help you find slot games by type, like Drops & Wins, Crazy Clusters, High Volatility and more.
- Pragmatic Play Slots
You'll mostly find yourself opening games you are not familiar with at random to discover the software provider behind the slot and the reel mechanics. This didn't bother us because the game collection is so small, but we would at least like to have a full list of software providers to choose from.
That said, we did find the 'Heart Symbol' option on each game useful, as once selected, it adds the game to a 'Favourites' lobby. Overall, it's a slot lobby for those of you not looking for a lobby that overwhelms you with tens of thousands of slots. We would slightly improve the filters by adding a 'new games added' category to see new releases.
Top Progressive Slot Games
Luxury Casino has its very own progressive jackpot lobby, featuring a selection of networked Mega Moolah slots and roulette titles, as well as some of the industry's most seasoned stand-alone progressive slot games originally released by Microgaming and now under the Games Global software provider.
- Mega Moolah: Mega Moolah (Original), Atlantean Treasures Mega Moolah, Roulette Mega Moolah, Immortal Romance Mega Moolah
- Stand-Alone: Treasure Nile, Cash Splash
Mega Moolah has four jackpots connected to multiple jackpot slots. The lowest pays out every few seconds, while the top jackpot, which is the Mega Jackpot, pays millions in Canadian Dollars, so literally, if you got very lucky, you'd become an instant millionaire today. In March 2019, a lucky player at Luxury Casino won the Mega Jackpot, netting C$12,945,668.34.
As for the stand-alone jackpot games, their highest-paying jackpots ranged from C$10,000 to C$50,000 while we were playing on the site.
Live Dealer Games
In the Luxury Casino live casino section, the filters are far more user-friendly than in the slots section. On the left, you can select 'Blackjack', 'Game Shows', 'Roulette', 'Baccarat', 'Poker', 'Asian Games' and 'Crash'. The part we also feel most players will appreciate is the 'CA$1-10', up to 'CA$100+' minimum-bet filters, making it easy to quickly find games with limits that suit you. For high rollers, there is a 'Privé' lobby option, which is where the high stakes table games with bets starting at C$1,000 and a VIP option.
- Roulette Tables: Gates of Olympus Roulette, Mega Roulette, Auto Roulette, French Roulette La Partage
- Game Shows: Money Time, Sweet Bonanza Candyland, Snakes & Ladders, The Bingo Spot
Each game section also has unique filters; for example, you can sort live casino games into 'Unlimited' tables (no queuing), 'Speed', 'Free Bet', and 'Regular (7-seat)'. In the Roulette section, you can filter 'Variants', 'Auto', and 'Speed'. We found the entire live dealer section and filter options pretty intuitive. The only downside we can nitpick here is that the only live dealer studio supplying games is Pragmatic Play.
Luxury Mobile Casino
You can play at Luxury Casino on any mobile device thanks to the site's instant-play browser interface, which looks great on smartphones and tablets. This setup also allows you to access the website via any mobile operating system.
As for mobile apps, the site does not offer Android or iOS downloads, but a desktop app is available. We tested the site to get a feel for navigation, deposits and withdrawals, game load speeds and also access to customer support while on the move.
We can confirm that the site was fully responsive across devices and browsers, and we had no issues navigating the game sections or using filters. Whether we were loading an online slot or live dealer game, load speeds were acceptable, and we didn't experience any lag or sudden cutoffs during our mobile gaming experience.
Experience with Customer Support at Luxury Online Casino
Support is available 24/7, either by email or in real time via live chat. You can also fetch information about the casino's withdrawal policy, licensing, fair play and conditions of play via the site's footer links. Furthermore, there's a reasonably detailed FAQ section.
How to Contact Luxury Casino Customer Support
- (Live Chat) 24/7 support team
- (Email) Send emails to [email protected]
- (Complaints) The T&Cs outline a full complaints procedure
- (ADR) eCOGRA Alternative Dispute Resolution Service
The live chat is fast. We tested it on two occasions, and there was barely a wait of a few seconds before a support agent came online, and we found the service super helpful. We also sent an email to support to test the response time and the details included in the reply. Overall, live chat and email support were both quick and professional, so we have no complaints.
Comparing Luxury Casino with iGaming Competitors
We've reviewed two alternative online casinos available to players in Canada so you can compare welcome bonuses, wagering requirements, licensing systems and more.
| Online Casino | Luxury Casino | Vegazone Casino | Realz Casino |
|---|---|---|---|
| Welcome Bonus | 325% up to C$1,000 | 260% up to C$3,600 | 150% up to 1,500C$ |
| Wagering Requirements | 200x (b) 1st/2nd deposits / 30x (b) 3rd/4th/5th deposits | 45x (Bonus) | 35x (Deposit+Bonus) |
| Free Spins | 0 | 260 | 200 |
| Game Providers | 45+ | 100+ | 100+ |
| Minimum Deposit | C$10 | C$30 | C$10 - C$45 |
| Monthly Withdrawal Limit | C$16,000 | C$40,000 | C$30,000 |
| Licence | Kahnawake Gaming Commission (KGC) / iGaming Ontario (iGO) | Curacao (CGA) | Tobique Gaming Commission (TGC) |
| Sports Betting Availability | ❌ | ❌ | ✔️ |
Luxury Casino offers a lower welcome bonus and higher wagering requirements for its first and second deposits. Its third- to fifth-welcome bonus stages have a lower 30x wagering requirement. The site also wins versus Vegazone for minimum deposits. Since there is no sports betting available, Realz Casino is the better option if you want to bet on sports and casino games, and you prefer to have both gambling verticals hosted on a single site.
Rounding Up Our Luxury Casino Experience
Luxury Casino is best for players who are more interested in the lower 30x wagering on the third, fourth and fifth welcome deposits than the first two offers. It also suits regular real-money players who want loyalty rewards and bonuses, those of you who enjoy playing progressive jackpot slots, and the chance to win extra jackpot prizes through regular gameplay.
The casino is also ideal for crypto players thanks to its wide range of accepted cryptocurrencies. Skip the casino if you want fair wagering from your first deposit, regular bonuses that are not linked to frequent play, or a casino with a much larger game library.
