Privacy Policy - Playcasino.com

For us at Playcasino.com, your privacy is of the utmost importance, and we are committed to protecting your personal data on a secure platform. We will describe the process of handling your information.

* Last updated: January 7, 2026

Playcasino.com (“Playcasino”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how users can request deletion of their data, and how we protect it.

By using Playcasino.com, you agree to this Privacy Policy.

1) Contact Us

If you have any questions or requests regarding privacy or personal data, contact us at:

• 📧 [email protected]

2) Information We Collect

We collect information in the following ways:

A) Information You Provide Directly

When you register, subscribe, or contact us, you may provide:

• Name / username
• Email address
• Password (stored securely in hashed form)
• Country/region (optional)
• Information you send us through support requests

You can use parts of Playcasino.com without creating an account.

B) Information Collected Automatically

When you visit our website, we may collect:

• IP address (or partial IP depending on configuration)
• Browser type and device information
• Operating system
• Pages visited and time spent
• Referring page
• General location and language
• Cookies and similar tracking technologies (see Section 6)

C) Social Login Information (Facebook / Google)

If you choose to log in or register using Facebook Login or Google Sign-In, we may receive limited information such as:

• Name
• Email address
• Facebook or Google user ID
• Profile picture URL (if available)

We only receive information you authorize on the consent screen.

We never receive your Facebook or Google password.

3) How We Use Your Information

We use your personal data to:

• Create and manage user accounts
• Allow login (manual, Facebook, Google)
• Provide features and customer support
• Send service-related messages (password reset, account security)
• Send newsletters and updates only if you opt in
• Improve website performance and user experience
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations where applicable

4) Cookies and Tracking Technologies

We use cookies to:

• Keep you logged in
• Save preferences
• Improve site performance
• Measure traffic and analytics

You can disable cookies in your browser settings. Some features may not work properly if cookies are disabled.

5) Email and Marketing Preferences

If you subscribe to our mailing list, you may receive updates and content from us.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email, or
• Contacting [email protected]

We may still send essential service emails (e.g., password reset, security notifications).

6) Sharing Your Information

We do not sell personal information.

We may share data only when necessary:

• With service providers who help us operate the website (hosting, analytics, email delivery, security). These providers must protect your data and may only use it to provide services to us.
• If required by law, court order, or to protect our rights and prevent fraud.
• In a business transfer scenario (such as a merger or acquisition), where user data may be transferred as part of the business assets.

7) Data Retention

We keep personal data only as long as needed to:

• Provide the services,
• Maintain account security,
• Resolve disputes,
• Comply with legal obligations (where applicable).

You may request deletion of your data at any time (see Section 9).

8) Security

We use appropriate security measures to protect user data, including secure hosting, access control, and password hashing.

No platform can guarantee absolute security, but we take reasonable steps to protect your personal data.

9) Data Deletion Requests (Including Facebook Login Users)

This section explains how you can request deletion of your personal data, including if you created your account via Facebook Login or Google Sign-In.

A) Request Deletion by Email (Official Method)

To request deletion, email: [email protected]

Subject line: Data Deletion Request

Please include:

• The email used on your Playcasino account (or the email connected to your Facebook/Google login)
• Your username (if available)
• Any details that help us locate your account

B) Verification

To protect users from unauthorized deletion requests, we may ask for verification that you own the account.

C) What Will Be Deleted

Once verified, we will:

• Delete or anonymize your account profile data where possible
• Remove stored identifiers associated with Facebook or Google login
• Delete marketing subscription records (if applicable)

D) What May Be Retained

We may retain limited data if needed for:

• Security and fraud prevention
• Legal compliance
• Resolving disputes
• Enforcing our terms

E) Processing Time

We aim to process deletion requests within 30 days, and usually sooner.

F) Facebook-Specific Note (Platform Term 4.b Compliance)

If you used Facebook Login, you may remove Playcasino’s access from your Facebook account settings at any time.

However, removing app access does not automatically delete your data from our systems.

To fully delete your data, you must also email: [email protected] with the subject Data Deletion Request.

10) Children’s Privacy

Playcasino.com is intended for users aged 18+.

We do not knowingly collect personal data from users under 18. If you believe a minor has provided personal data, contact us at [email protected] and we will delete it.

11) Third-Party Links

Playcasino.com may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13) Contact

For privacy questions or deletion requests: [email protected]