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Casino Room review

Casino Room online casino was established in 2004 and offers up around 500 casino games from leading developers such as NetEnt, Microgaming and Evolution Gaming and is licensed and regulated by the MGA, GOC and SGA.

Providing some healthy welcome bonuses, good quality customer support, decent payment methods and a solid reputation, Casino Room is a European facing online casino that might just be worth a look if you are on the hunt for a new place to play, and for first time players this is an easy casino to get to grips with. 

Casino Room

Casino Room

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Minimum Deposit: €10

Wagering: 35x the amount won

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Casino Room 1

Features

The mobile-friendly interface at Casino Room is one aspect of this online casino that stands out. Available in the English, German, Finnish, Norwegian, Swedish, Hungarian and Spanish languages, this interface has been designed to be as easy to use for mobile players while also being perfectly optimised for all screen sizes.

Another feature of Casino Room that we know will appeal to players is the excellent welcome bonuses that are on offer. Players have a choice of three different bonuses and these are available for the first five deposits. 

What we like

  • Good selection of casino games
  • Welcome bonus on first five deposits
  • 24/7 customer support
  • Numerous currencies accepted
  • Good reputation
  • Decent withdrawal limits

What we don't like

  • No regular bonuses and promotions currently
  • No loyalty reward program

Casino Room Overview

Online Since 2005
Licence
Malta Gaming Authority (MGA)
Software
Aristocrat, Betsoft, Thunderkick Gaming, Elk Studios, Yggdrasil Gaming, Evolution Gaming, Microgaming, NetEnt, NextGen Gaming, Play'n Go
Owner Ellmount Gaming Ltd

ADDITIONAL INFORMATION

Restricted Countries
Afghanistan, Australia, China, Denmark, Spain, France, Israel, Italy, Panama, Philippines, Portugal, Syria, Tunisia, Taiwan and United States
Currencies AUD, BGN, CAD, CHF, DKK, EUR, GBP, HKD, JPY, NOK, NZD, SEK, USD, ZAR
Language
English, Arabic, German, Greek, Spanish, Finnish, Norwegian, Polish, Portuguese, Swedish and Turkish
Support Live Chat Feature, Email Support, Phone Support and Skype Support
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, MasterCard, Neteller, Paysafecard, Trustly, Visa Card
Min Deposit €10
Min Withdrawal €10
Withdrawal Limits €10,000 per week, €30,000 per month
Payout Timeframes EWallets: 0-24 hours, Credit / Debit Cards: 3-5 days, Bank Transfers: 2-5 days, Cheques: Not offered, Pending Time: 24-48 hours

Casino History

Casino Room was first established back in 2005 and is owned by Ellmount Gaming Ltd. With close to fifteen years behind it, Casino Room is an online casino that has been able to adapt with the times. It is now totally mobile-friendly, has a good reputation among players and is known for being a popular online casino in a number of European countries.

Licenses / Security and Fair Play

Casino Room is currently licensed and regulated by the Malta Gaming Authority, Swedish Gambling Authority and the Government of Curacao. The MGA, in particular, is a regulatory authority with very high standing in the online gambling industry. Known for regulating many of Europe’s leading online casinos, the MGA will ensure that players are always treated fairly by Casino Room.

As for the security provided by this online casino, there is SSL encryption technology which keeps all financial transactions encrypted. Furthermore, in order to protect player accounts, all player funds are kept in segregated bank accounts away from any operating funds.

Bonuses and Promotions

Casino Room does both good and bad with their bonuses and promotions. They offer an excellent choice of lucrative welcome bonuses that can be used over multiple deposits but do not offer much more after that. No loyalty program is also a bit of a turn off here. 

Casino Room 2

Welcome Bonus

You will not find many online casinos that will give you three different options when it comes to a welcome bonus. Also, you especially will not find many online casinos that will then let you choose between these three options for your first five deposits.

The options that you have are:

Option 1: 200% Match Deposit Bonus up to €150 (€30 min deposit)

Option 2: 80% Match Deposit up to €250 (€15 min deposit)

Option 3: 50% Match Deposit Bonus up to €700 (€15 min deposit)

Now, as we said, these three options are available for your first five deposits at Casino Room. That’s a lot of bonus cash to enjoy and the great thing is that you can mix things up by choosing a different option each time.

Also, just by registering an account and not even needing to make a deposit, players will be awarded 25 free spins which can be used on the Butterfly Staxx, Twin Spin, Aloha Cluster Pays, Joker Pro, Pyramid: Quest and Dazzle Me slots.

The wagering requirements for both the bonus cash and money won from the free spins are set at 35x at Casino Room. Slots, table games and video poker will contribute 100% towards those wagering requirements but live dealer games will contribute 0%.

Other Bonuses and Promotion

While that welcome bonus impressively stretches across the first five deposits at Casino Room, there is little more to look forward to in promotions and bonuses. It might be that we just caught them at a time when they are not running any but as of now, there is nothing being offered in the form or reload bonuses, free spins or cashback offers.

Loyalty Program

Also disappointing is the fact that there seems to be no loyalty/VIP program at Casino Room. Some online casinos do keep these quiet and offer them to eligible players in private but even a good look around online has not brought up anything with regards to such a program here. This is disappointing as players like to be rewarded for being loyal to an online casino.

Payment Methods

Casino Room provides players with all the most commonly used payment methods when it comes to moving their money in and out of their casino accounts. Direct banking options such as credit/debit cards and bank transfers are available while e-wallets and voucher payment systems are also available. 

EUR, GBP, AUD, USD, SEK, NOK, NZD, BGL, BRL, CHF, CZK, HRK, JPY, LTL, PLN, RON, RUB, SAR and TRY are the currencies that players can use to deposit and withdraw with at Casino Room.

How to Make a Deposit

Players can deposit at Casino Room using Visa/Mastercard, Bank Transfer, Neteller, Skrill, Trustly, Click2Pay, WebMoney and Paysafecard. As Casino Room is open to players from a large selection of countries, these payment methods may change or be added to with localized options depending on the player's location.

The minimum deposit required is €10 while the payment method used will determine the maximum deposit amount possible. Apart from bank transfers, all deposits will appear in the player's casino account almost instantly and there are no fees when depositing.

How to Withdraw / Cash Out

As for withdrawals, you have most of the same payment methods to choose from. Those are Visa/Mastercard, Bank Transfer, Neteller, Skrill, Trustly, Click2Pay and WebMoney. Casino Room where possible will only permit withdrawals using a payment method that has been used before for depositing. Again, the payment options available may change based on your location.

The minimum withdrawal amount at Casino Room is €10 while players can withdraw a maximum of €10,000 per week or €30,000 per month. The latter is fairly good maximum withdrawals as some casinos only allow half that amount each week. 

In terms of speed, Casino Room is fairly standard with e-wallet withdrawals being completed usually within a day, credit cards taking between 1 and 3 business days and bank transfers taking up to 5 business days. Another positive is that there are no fees for withdrawals from the side of Casino Room.

Game Selection

Casino Room claims to have more than 900 games but upon our count in the ‘All Games’ category, we found just over half that amount with a total of 497. Whether there are certain games that are only available in certain regions, we are unsure. Of those games, players will be able to enjoy slots including progressive jackpot slots, table games and live dealer games. 

The mobile-friendly interface and the way the casino has been laid out does make it quite easy to find the games that you are looking for. The categories used to break down the selection of games is ‘Slot Games’, ‘Jackpot Games’, “Live Casino’, ‘Table Games’, and ‘All Games’. Once inside each category, you can list the selection by popularity or by alphabetical order. There is also a search feature that can be used. 

Casino Room 3

Casino Games Software Providers

What is pleasing about Casino Room is the fact that they have partnered with many leading software developers. This means that there is plenty of choice for players as they can enjoy casino games from the likes of Microgaming, NetEnt, NextGen, Evolution Gaming, Aristocrat, Betsoft and Yggdrasil.

Microgaming and NetEnt are probably the best when it comes to slots while Betsoft is also known for producing slots of high quality and with excellent graphics and animations. As for the live dealer games, these are provided by both Evolution Gaming and NetEnt, again, the two best providers for this type of game. 

Casino Slots

Any online casino worth its salt will make sure that they have a good selection of online slots for their players to choose from. Despite having fewer games than they claim, this is still the case at Casino Room. They offer a good variety of games from a good variety of software developers.

Fans of classic slots will find a good number of them here although there is no dedicated category for them. A small collection of progressive slots can be found as well. The majority of slots, however, are video slots and among these is where you will find some of the more popular titles. 

Reactoonz, Book of Dead, Mystery Joker, Mega Glam Life and Valkyrie are just some of the popular games being played at Casino Room right now. These offer up good graphics, plenty of lucrative bonus features and a wide range of reel formats.

As for the progressive jackpot slots which can be found in the ‘Jackpot Games’ section, there are just 5 of these on offer. That said, there are some good titles here. Holmes and the Stolen Stones, Ozwin’s Jackpots, Dr Fortuno, Jackpot Raiders and Tycoons are those games that could provide you with a massive progressive jackpot. 

Casino Table Games

In the ‘Table Games’ category, players will be able to find and enjoy 19 table games. That is a fairly decent collection in comparison with other online casinos. 

There are Golden Chip Roulette, American Roulette and Zoom Roulette for those that love one of the most iconic classic table games of all time. Ideally, they would have more roulette tables here such as the standard French or European versions of the game but unfortunately not. As for Blackjack, there is American Blackjack, European Blackjack, 21 Burn Blackjack,  Single Deck Blackjack, Pirate 21 Blackjack and Super 7 Blackjack.

One positive is that they feature a number of other lesser-known table games for players to try out. Craps, Pai Gow, Casino Hold’em, Top Card Trumps, Pontoon and Ridem Poker are just some of these titles. 

Live Casino

Live dealer games are also popular among players and at Casino Room, there are 13 tables to choose from. This is quite a small selection but there is a bit of choice with regards to the games that can be played.

There are two roulette tables with those being Evolution Gaming Live Roulette and American Roulette. Again, many online casinos will offer a lot more variations of this popular casino game but at least it can be enjoyed at all here.

Even more surprising is that there is just the one Blackjack table. This is Evolution Gaming Live Blackjack. The problem with just one table is that players can miss out once that table fills up with players.

Of the other games available in a live setting at Casino Room, there is Caribbean Stud Poker, Baccarat, Ultimate Texas Hold’em, Casino Hold’em, Texas Hold’em Bonus Poker, Dragon Tiger, Three Card Poker, Top Card and Money Wheel. 

Casino Room 4

Mobile Casino Review

Upon your first look at the Casino Room website, you will instantly know that it has been designed with a focus on mobile players. You will be able to see how its modern layout which features no menus and requires little more than scrolling to use, is perfect for those of you that plan on playing using small mobile devices with small screens. 

Casino Room also uses a mobile responsive website which means that it will automatically configure itself to fit your screen size perfectly. It is for those reasons that we feel that Casino Room has opted against developing a mobile app. Mobile players can just play by navigating to the Casino Room website via a web browser such as Chrome or Firefox.

Customer Support

Casino Room shows that they value their customers with some high-quality customer support that is available on a 24/7 basis. What is really impressive is that they have a wide selection of methods to get in touch with them. Phone, email, a contact form, Skype and a live chat feature are all manned by Casino Room meaning there is always someone on hand when required.

  • Live Chat Feature
  • Email Support
  • Phone Support
  • Skype Support

Start Playing at Casino Room

Apart from a lack of regular bonuses and promotions, Casino Room would make for a decent choice for anyone looking for a new online casino to play at. The welcome bonuses are worth playing out at the very minimum and the selection of games and developers means there will always be a good quality game to enjoy. 

Customer service is also of good quality here and the number of methods to reach them is definitely a big positive. 

Nathan is a proud head of content and casino reviewer at Playcasino.com. He built his career in customer support for top-tier casinos, eventually becoming a consultant to help gambling brands improve their offerings and customer relations.

As a seasoned casino professional with over twenty years of experience in the industry, he enjoys writing honest, detailed casino reviews. Trust his vast experience for in-depth reviews and reliable guidance in choosing the right online casino.

Casino Room
5.0/5.0
Reviewed by Nathan Vega

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