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Casino Universe review

The Casino Universe platform is powered through the SoftSwiss service, owned and operated by N1 Interactive Ltd, and has thousands of casino games that have been delivered from the best providers in iGaming. The brands include Evolution, Pragmatic Play, BGaming, Yggdrasil, EGT, Wazdan, Play’n GO, Endorphina, and several others. These providers combined into one platform means that playing at this online casino is as an amazing experience.

Casino Universe Features

The casino has an image of space on its homepage, and follows this theme through with dark colours, just as you might expect from a casino called, Casino Universe. The casino has an organised layout, with the games stacked tidily into categories, or you can just look at games from a particular provider, or use the search function if you have a certain game in mind. Moreover, the casino has the language settings of English (worldwide), German, Finnish, Norwegian, English-Canadian, German-Austria, English-New Zealand, Spanish-Mexican, and Portuguese-Brazil.

Casino Universe

Casino Universe

100% up to €/$100

Bonus Code: SUN

Minimum Deposit: €/$10

Wagering: (Deposit + Bonus) x 25

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Casino Universe 1

Casino pros

  • MGA Licenced
  • Bonuses include most slots, video slots, and scratch cards
  • Thousands of games from 40+ of the most reputable iGaming brands
  • Some progressive jackpot, and many non-progressive jackpot titles
  • 3 leading live dealer brands

Casino CONS

  • No telephone customer support
  • Bonuses can’t be used on tables
  • Bonus not available on Megaways titles

Casino Universe Overview

Online Since 2020
Licence
Malta Gaming Authority (MGA)
Games 1,400+
Software
Red Tiger, 1x2 Gaming, Quickspin, Rabcat Gambling, Betsoft, Booming Games, EGT Interactive, Elk Studios, Wazdan, Endorphina Gaming, Yggdrasil Gaming, Evolution Gaming, iSoftBet, Novomatic, Play'n Go, Playtech, Pragmatic Play, BGaming, Nolimit City, Tom Horn Gaming, TrueLab Games, Peter & Sons, Leap Gaming
Owner N1 Interactive Ltd.

ADDITIONAL INFORMATION

Restricted Countries
Yemen, Turkey, Panama, Réunion, Hong Kong, Haiti, Macau, Eritrea, Cape Verde, Rwanda., Cayman Islands, Belgium, Lao PDR, Paraguay, Mauritius, Nicaragua, Jamaica, Pakistan, Zimbabwe, Angola, Sierra Leone, United Kingdom, Anguilla, Lithuania, Ethiopia, Central African Republic, United States of America, Israel, South Sudan, Liberia, Cote D’Ivoire, Sudan, Burkina Faso, Republic of the Congo, France and its overseas territories (Guadeloupe, Albania, Uganda, Poland, Estonia, Slovakia, Mali, Spain, French Polynesia, North Korea, Lebanon, Somalia, Gibraltar, Italy, Slovenia, Iran, Barbados, Syria, Australia, Democratic Republic of the Congo, Iraq, French Guiana, Wallis and Futuna, Cambodia, Afghanistan, Czech Republic, Jersey, Martinique, Libya, Greece, China, Guatemala, Myanmar, New Caledonia), St. Martin, Mayotte
Currencies EUR, CAD, USD, NZD, NOK, INR, JPY, PLN
Language
EN, EN-CA, EN-NZ, DE, DE–AT, FI, NO, ES-MX, PT-BR
Support Live Chat / Email
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, GiroPay, Maestro, MasterCard, Neteller, Paysafecard, Trustly, Visa Card, Interac
Min Deposit €/$10
Min Withdrawal €/$50
Withdrawal Limits €/$10,000 (Weekly) €/$30,000 (Monthly)
Payout Timeframes 24-hour pending time, Cards: 2 to 3 days, eWallets: 1-hour, Bank Transfers: 3 to 7 days

Casino Universe History

Casino Universe is operated by N1 Interactive Ltd. This operator runs a whole host of other online casinos, which includes the likes of Slot Wolf, Slot Hunter, N1 Casino, and Kakadu Casino.

Casino Universe Licences / Security and Fair play

N1 Interactive Ltd operates its casinos under an MGA licence issued to it by the Mata Gaming Authority. This licence is widely regarded as the strongest licence in iGaming, and N1 Interactive Ltd has the licence number MGA/B2C/394/2017. The licencing authority accepts only the highest caliber of casino, and sets several demands. A casino looking to obtain one of its licences, must meet a string of standards, which include responsible gambling support, and ensuring the fair gaming. On top of that, the authority will support a player that has a dispute with a casino.

Casino Universe Bonus / Promotions Summary

Players can qualify for bonuses once they have completed the sign-up process, at which point they will be given 5 free spins on Starburst with no wagering requirements. Casino Universe members will also be able to claim a welcome bonus, as well as weekly bonuses, which come in the form of daily cashback, and weekly deposits.

Casino Universe 2

Welcome bonus

You can claim your welcome bonus on your first deposit. The casino will match your deposit 100% up to €100/$100/C$100, and the minimum deposit to take part is €10/$10/C$10. Check the main ‘Welcome Bonus’ page for the deposit bonus code.

Bonus Rules: On the ‘Welcome Bonus’ page for the casino, it states the following ‘bonus terms’

  • All bonuses are subject to a 25x bonus deposit wagering requirement
  • The maximum bonus amount in this offer is €100/$100/C$100
  • The maximum bet is using bonus money is €5/$5/C$5
  • Neteller MiFinity, or Skrill deposits do not qualify for any bonus offers
  • Your bonus money will be credited to a ‘bonus balance’
  • Your real money balance will be used before the ‘bonus balance’
  • The validity of the bonus money is 48 hours
  • Neteller, Skrill, or MiFinity deposits are not included in the bonus

Other bonuses

There is a weekly deposit issued on Mondays. There is a minimum deposit of €30 required to qualify for the bonuses, and a maximum of €500. On the first deposit of the week, there is a 20% bonus up to €500. On the second deposit, there is a 25% bonus up to €500. On the third deposit, there is a 30% bonus up to €500. The cashback bonus will award a player with 20% cashback and will come automatically every day.

Payment methods summary

You can deposit and withdraw from Casino Universe using EUR, CAD, USD, NZD, NOK, INR, JPY, and PLN. The casino will not charge a transaction fee.

How to make a deposit

You can make deposit from pressing the ‘Deposit’ link. Most payment methods require a minimum deposit of €10, and have a maximum deposit of €4,000. However, Paysafecard has a minimum of €50 required, and a maximum of €1000. The payment options available for deposits are Visa, Mastercard, Maestro, Neteller, Skrill, Paysafecard, Bank Transfer, ecoPayz, Neosurf, Rapid Transfer, giropay, iDebit, Interac online, Interac e-transfer, and Trustly.

How to withdraw / cash out

Generally, the minimum withdrawal is €50, but some methods differ. The maximum withdrawal is €4,000 for most methods. €/$ 10,000 per week and €/$30,000 per month is the withdrawal limit. The payment methods available for withdrawals are visa, Mastercard, Neteller, Skrill, Neosurf, Bank Transfer, iDebit, Instadebit, ecoPayz, Yandex, Qiwi, Interac e-transfer, and Trustly.

Game Selection summary

Casino Universe is home to 40 iGaming online casino game providers. These games include video slots, table games, and live casino.

Casino games software providers

You can search for games from a specific provider using the ‘All Providers’ filtering tool. As of this moment, Casino Universe has titles from Endorphina, Evolution, Gamevy, hot rise games, Iron Dog Studio, iSoftBet, jade rabbit, Leap Gaming, Nolimit, northern lights, Novomatic, Peter & Sons, Play’n Go, Playtech, Pragmatic Play, Pragmatic Play Live, Quickspin, Rabcat, Red Tiger, Reel Life Games, Reel Play, Reflex Gaming, Retro Gaming, Spinomenal, Tom Horn Gaming, TrueLab, Wazdan, Yggdrasil, 1x2gaming, 4theplayer, AvatarUX, Baddingo, bangbanggames, bbgames, BGaming, Boomerang Studios, Booming Games, Betsoft, Bulletproof, EGT, and ELK. The casino might occasionally add to this through the SoftSwiss platform.

Casino Universe 3

Casino slots

All video slot titles can be found in the ‘All Games’ category, or you can find themed slots in the ‘Black Hole’, ‘Jackpot Games’, or the ‘Book of Universe’ category. The number of slots available to play at this casino is continually growing, as the games providers release more titles. You might want to keep an eye out for Big Bad Wolf (Quickspin), The Dog House (Pragmatic Play), and Dwarfs Fortune (Wazdan). For game series, look no further than the Cat Wilde, or the Rich Wilde collection from Play’n GO. If you prefer to play slots where you are going for huge jackpot payouts, then you can find a good selection of both non-progressive, and progressive jackpot titles in the ‘Jackpot Games’ category.

Progressive: NetEnt has added its incredibly popular, Divine Fortune progressive jackpot title. This progressive jackpot slot is seeded with €10,000, but it is not uncommon to see the jackpot reach 6-figures.

Non-Progressive: There are plenty of non-progressive jackpot titles here to get your teeth stuck into. iSoftBet has contributed with, Moon Spirit, or you might want to check out, Fortune Reels, from Wazdan that has received rave reviews.

Casino table games

Table games can be located in the ‘Table Games’ category. This is packed with titles from the best in the business, with plenty of baccarat, blackjack, roulette, and poker variants from providers such as Playtech, BGaming, Evolution, Betsoft, and Pragmatic Play. These games come with a range of minimum and maximum stakes, so you will always be able to play with comfort.

Casino Universe 4

Casino Universe Live casino

The live casino category is full of all kinds of casino games. As well as traditional casino games, you will find a terrific number of live show games to play too. Evolution, Playtech, and Pragmatic Play Live make up a pretty impressive live casino library. For classic live casino games, you can sit at the tables and enjoy playing with fully trained casino dealers just like you would in a traditional casino. There is baccarat, roulette, blackjack, andar bahar, sic bo, dragon tiger, and many others. Live shows are getting more popular by the day, and here you can play industry favourites such as Money Drop Live (Playtech), and Evolution titles such as Monopoly Live, Crazy Time, Gonzo’s Treasure Hunt, and Cash or Crash Live. Pragmatic Play Live also contributes with, Mega Wheel.

Casino Universe Mobile Casino review

Playing at Casino Universe is possible on any mobile device providing that you have a connection to the internet. All major browsers support the casino app, and thanks to the casino using HTML5, all games can be played just as they are on any desktop. The games will automatically adjust to the size of the screen, so you will get equally as good visuals, regardless of your device.

Casino Universe Customer support

Getting in touch with Casino Universe is possible through a few channels. There is the option to contact them using the live chat tool, or alternatively, the casino has an email address. The live chat tool is only available Monday – Friday, whereas email is available every day of the week. Additionally, the casino does have a useful FAQ section, and there are footer links with lots of information in them such as responsible gambling, complaints, payments, registration procedure, as well as

• Email

• Live Chat

• FAQs & Footer Links

Conclusion / Summary

There is no doubt that Casino Universe is a standout online casino. There are a decent number of bonuses that can be used on a variety of the best video slot titles, and scratch cards. The number of video slots that this casino has is very impressive, with jackpot titles, and slots that have many different features. To go with those, there is also an equally as impressive table games, and live casino category. All of the games at the casino have been delivered by top software providers. If we could improve the casino in one way, it would be great to see Microgaming get involved with its Mega Moolah, and WowPot! progressive jackpot series.

Casino Universe - FAQ

Which video slot titles and live dealer games are the most popular at Casino Universe Casino?

The selection of Gonzo themed games is popular amongst live casino and slot players. In the live casino lobby, you’ll find Gonzo’s Treasure Hunt Live taking you into an Aztec world where you get the chance to win high multipliers. There’s even a VR version. You can also head over to video slots lobby and play Gonzo’s Quest, Gonzo’s Quest Megaways, and Gonzo’s Gold.

In which currencies can I keep my casino balance and play games?

Currencies available are EUR, CAD, USD, NZD, NOK, INR, JPY, and PLN. Cryptos are not accepted at the Casino Universe online casino.

How can I reach Casino Universe casino’s customer service? Is there a support phone number?

There isn’t a casino phone number, but if you want to speak with a customer services rep in real time, you can use the live chart. If you are happy to wait 24 hours for an answer, the email option is available. Plus, you’ll find an FAQ section and links in the footer for self-help.

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