Roxy Palace Casino review

Roxy Palace Casino is a popular UK & Europe-facing online casino that has been providing players with a solid gambling experience for close to 17 years. With just under 300 casino games provided by Microgaming, players can enjoy a wide of games such as slots, table games and a good little selection of live dealer games.

Licensed by the UKGC and the Gibraltar commission, players can be sure of a safe experience while regular promotions and bonuses ensure that there is always some bonus cash up for grabs. Anyone from the UK, Italy, Sweden, or Germany will be particularly interested in playing here as the casino specifically targets these markets as well as Canada. Plus, if you are looking for a casino with a social media presence and community, then this is it. 

Roxy Palace Casino

100% up to €/£/$100 + 50 Free Spins

Code Not Required

Minimum Deposit: £10

Wagering: Bonus x 50

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Features

We feel that regular and good promotions and bonuses alongside some excellent customer support and a good selection of payment methods is why Roxy Palace Casino appeals to so many. Of course, being in the game for so long also has to carry some weight as does its licensing with the UK Gambling Commission and the peace of mind that this brings. 

The casino additionally supports 7 languages and more than 7 currencies, plus it is connected to its local markets via Twitter, Facebook, and YouTube social media engines. Lastly, the PlayCheck system integrated into player accounts means that all members can check their gaming history telling you where the roulette ball landed, which cards were dealt in blackjack as well as track your profit/loss on each game type.

What we like

• Good customer service options
• Plenty of payment options
• Good reputation
• 16+ years in operation
• Licensed by the UKGC
• 96% payout rate across all games
• Social Media presence

What we don't like

• Only 300 games
• Microgaming only
• 50x playthrough on bonus

Roxy Palace Casino Overview

Casino History

Roxy Palace first launched in 2002 and it did not take it long to start attracting a solid player base. This popularity soon attracted the attention of the 32 Red PLC who took over the running of the casino in 2015. This group is renowned for being one of Europe’s best as well as most reputable and already has names such as Casino Splendido (winner of ‘2005 Best New Casino’ award) under its wing.

Licenses / Security and Fair Play

Roxy Palace Casino is backed by some good licenses. The most impressive of these is their license from the UK Gambling Commission. The UKGC has always been deemed to be one of the top regulatory authorities across Europe and indeed, the world. Never afraid to take action to any online casino under their authority to ensure protection for players in their jurisdiction, this license can only be excellent news for players.

Furthermore, Roxy Palace Casino is also licensed by the Government of Curacao. They will also have their own regulations to adhere to which helps the casino with strengthening the protection that players have. 

As for fairness, the Roxy Palace online casino is a member of eCogra, which is a third-party game software testing company that provides the general public with a quarterly report. The report shows the payout percentages for all games at the casino and anyone can visit the eCogra website and check on these results. 

What this means is that if the games hosted at Roxy Palace have payout percentages that are not balanced out according the RTP, then eCogra will reveal this – of course this has never happened, and the casino boasts an average payout rate of 96% across all games.

Lastly, the casino’s social media presence means it is not afraid to be in the public eye. Only a safe and fair casino would open its doors to being scrutinized on social media.

Bonuses and Promotions

Roxy Palace Casino has just about all you could hope from a casino in terms of bonuses and promotions. They offer a solid welcome bonus, regular bonuses and promotions including deposit bonuses, free spins and leaderboard competitions and even a loyalty scheme that earns you points the more you play at the casino. 

Welcome Bonus

All new players at Roxy Palace Casino have the option to take advantage of a welcome bonus. They will be given a 100% match deposit bonus up to £100 and 50 free spins. Those free spins will be released in 10’s across the first five days after activating the welcome bonus and can be used on the Highlander slot.

As you might expect, there are wagering requirements attached to both the bonus cash and any funds won from the free spins. This is set at 50x which is fairly high compared to some other online casinos. Additionally, some games will contribute more than others towards those wagering requirements. 

This is what each type of game will contribute to the wagering requirements for this welcome bonus:

• All Slots (with some exceptions): 100%
• All Roulette Games: 10%
• All Blackjack Games (except Classic Blackjack and Casino War): 10%
• All Video Poker Games (except All Aces & Jacks or Better): 10%
• All Table Poker Games: 10%
• Everything Else: 0%

To be sure that you are adhering to all of the wagering requirements as well as any other conditions for the welcome bonus, we recommend reading the T&C’s before using your bonus cash. Additionally, it should be noted that players can only take advantage of this welcome bonus if they deposit at least £10 using only credit/debit card or PayPal as the payment method.

Other Bonuses and Promotions

Players can also look forward to a plethora of other bonuses and promotions at Roxy Palace Casino. For a start, players can opt into Royal Rewards, a promotion that will deliver tailor-made bonuses and promotions to players on a daily basis. These will show up in the player's notifications and give them the ability to take advantage of deposit bonuses, free spins and other promotions.

Additionally, there is also a cleverly called Deal or No Deal Brexit Leaderboard. This will have players competing against each other by playing as much as possible on their favourite games to see them earn points. The players that prove themselves to earn the most points will earn a share of a prize pool.

Loyalty Program

As well as some lucrative bonuses and promotions being available at Roxy Palace Casino, players also have a loyalty program to look forward to. Here players will not only be able to earn player Club Points which can be exchanged for bonus cash but this 5-tier loyalty program will also see players earn bonus points and other prizes by leveling up.

Birthday bonus points, entry into special slots tournaments, an exclusive support number and a personal account manager are just some of the additional bonuses to look forward to if you gain the higher tiers of this program.

Payment Methods

There is more than enough variety at Roxy Palace Casino when it comes to the payment methods used to deposit and withdraw. There are some direct banking options such as credit/debit cards and bank transfers while players will also be able to use many popular e-wallets such as PayPal, Skrill and Neteller. Players can deposit in the EUR, GBP, USD, DKK and SEK currencies only at Roxy Palace Casino.

How to Make a Deposit

Visa/Mastercard, Bank Transfer, PayPal, Skrill, Neteller, Entropay, EcoPayz and Paysafecard are the most common payment methods available for those that wish to deposit at Roxy Palace Casino. Depending on your location, you may also be able to use other methods such as Sofort, Trustpay, EuTeller, GiroPay, iDealInstadebit and POLi.

The minimum deposit is £10 or the equivalent in the other accepted currencies. All deposits come without fees attached by Roxy Palace Casino and apart from Bank Transfers, will all be found in your casino account instantly.

In order to make a deposit, log into your account and click the ‘Bank’ button. Here you will be given a choice of which payment method to use as well as how much you wish to deposit. You will also be asked to fill out certain information too.

How to Withdraw / Cash Out

There are not quite as many withdrawal options here as there is deposit but there is still plenty of choice for players. Using a minimum withdrawal amount of £20, players can use Visa/Mastercard, Bank Transfer, PayPal, Skrill, Neteller and, Entropay Ecopayz. Additionally, a players location will depend on whether they can also use Sofort and Euteller.

What is impressive here is the high payout limits on offer at Roxy Palace Casino. Players are allowed to withdraw up to £120,000 (or equivalent) in a 24-hour period. All withdrawals come with no fees attached too. Why those limits are impressive, the payout times at Roxy Palace Casino are not. They claim that payouts can take anywhere between 5 and 7 business days to complete. 

Game Selection

There are just under 500 games at Roxy Palace Casino and while that is not a huge amount compared what might be found elsewhere, there is still more than enough for most to be able to find the sorts of games that they enjoy. Additionally, being provided by arguably the world’s leading casino games provider Microgaming, you can also be sure of top-quality enjoyment.

A good portion of those games are slots like you might expect but fans of table games and live dealer games will not be left too disappointed either. There has been an omission of video poker games which will be a bit disappointing for people that like to enjoy that type of casino game.

As for the interface, this has been designed to make it easier to find the games that you are looking for. In the lobby at the top, you can click into categories such as ‘Slots’, ‘Blackjack’, ‘Roulette’ and ‘Live Casino Games’ while down the sides you will find further categories such as ‘Featured’, ‘Jackpot Games’ and ‘High Limit’. You can also search for your games by name if you already have some favourite Microgaming titles. 

Casino Games Software Providers

As mentioned above, Roxy Palace Casino has gone down the path of primarily partnering with just the one software developer for their catalogue of games. Of course, as the oldest and most respected developer of casino games, Microgaming is probably the best choice that they could have made if choosing just one.

Still, we feel that it would have been nice to have a bit more of a choice here. We all know that Microgaming is good but sometimes it's nice to try out some other developers from time to time too. 

Casino Slots

There are 236 slots in total at Roxy Palace Casino and these are all from Microgaming. This developer is renowned for developing a wide range of different types of slot starting with classic slots that are easy to play and with few win lines. They also know how to develop video slots with lots of bonus features while there is also a good little selection of jackpot slots to enjoy here too.

Game of Thrones, Highlander, Jurassic World, Immortal Romance, Thunderstruck II and Break Da Bank Again are just some of the more popular video slots that you will find at Roxy Palace Casino. 

All experienced slots players will also have heard of the likes of Mega Moolah, King Cashalot and Major Millions as these are some of Microgaming’s most popular progressive jackpot slots. Mega Moolah, in particular, has been known for breaking jackpot payout records over the years. 

Casino Table Games

While there is a good number of tables at Roxy Palace Casino, it is a little disappointing that there is a lack of variety in terms of the table games on offer. There is only Roulette and Blackjack available which is a shame as there are plenty of other popular table games they could have used. 

In the ‘Roulette’ category, you will find 10 software-based roulette games, and this is a good selection actually. You will find enjoyable variations of this popular casino table game such as Multi-Wheel Roulette and Premier Roulette among the standard American, French and European versions of the game.

Blackjack seems to be the most prominent table game at Roxy Palace Casino as there are 23 different tables to choose from in the ‘Blackjack’ category’. Of course, a number of these are just the standard rules of Blackjack but there are some other interesting variations as well. These include Multi-Hand Blackjack, High Streak Blackjack, High Limit European Advanced Blackjack and Vegas Single Deck Blackjack.

Live Casino

Live dealer games are all the rage these days and Roxy Palace Casino has a good selection of them to play. Found in the ‘live Casino Games’ category, there are 22 tables in total with Roulette being responsible for 8 of those tables. As well as the standard variations of French, European and American Roulette is further variations such as Speed Roulette, Double Ball Roulette and Immersive Roulette.

As for Blackjack tables, there is far less choice at Roxy Palace Casino. There are just three tables and these are Blackjack, Free Bet Blackjack and Speed Blackjack. That said, there are plenty to choose from in the table games section above. 

While that is disappointing, it does at least mean that half of the tables in the live dealer suite is made up of a variety of other games. Baccarat, Caribbean Stud Poker, 3-Card Poker, Casino Hold’em, Ultimate Hold’em, Sic Bo, Lightning Dice and even Deal or no Deal can be found among them. 

Mobile Casino Review

We live in a fast-moving world and it is now clear that mobile devices are the number one when it comes to connecting the internet and playing casino games. This is why Roxy Palace Casino moved quickly to ensure that their casino was as mobile-friendly as possible. 

We do feel that there are some online casinos out there that have done this a bit better but at Roxy Palace Casino, you should never have any issues playing any of their games no matter the device you are using. 

Customer Support

Roxy Palace Casino stands out with the quality level and the number of options that are available in terms of contacting their support team. Open 24-hours a day and seven days a week, they can be reached via live chat, email, and by a variety of different phone numbers. Additionally, they offer an FAQ page and also have a good social media presence which offers another way to get in touch with them.

• Live Chat
• Email Support
• Phone Support

Start Playing at Roxy Palace Casino

Longevity and reputation is always a good base to start from when deciding on a new online casino to try. Roxy Casino has both of those and while we feel it needs a little work in terms of freshening it up and adding more games, you can be sure of a good, fair and enjoyable time while there.

The bonuses and promotions, customer support and the numerous payment methods provided are just three other reasons why we feel that this online casino is worth a go. Lastly, the casino has eCogra backing it, and it has purposely exposed itself on social media as an added level of trust for players to voice their comments and share their experiences with Roxy Palace.