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Uptown Aces Casino review

Uptown Aces Casino is an online casino that has been in operation for over 5 years. Providing players with the ability to play a small selection of slots, table games and video poker games.

Players can look forward to good bonuses and promotions, 24/7 customer support and a good selection of payment methods including the Bitcoin and Litecoin cryptocurrencies. However, there appears to be an issue with the casino’s licensing disclosure on the main website, but we did some research and found the company that owns the casino, Deckmedia, is licensed in Curacao and licensed by the Central Government of the Netherlands Antilles.

Uptown Aces Casino

Uptown Aces Casino

250% up to $2500 + 50 Free Spins

Code Not Required

Minimum Deposit: €20

Wagering: (Deposit + Bonus) x 30

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Features

The large welcome bonuses as well as the plethora of other bonuses and promotions that available are the very first aspects of this casino that standout. The playthrough requirements are achievable, and new players will have a decent head start when beginning their Uptown Aces casino experience.

Another feature that stands out is that this casino is perfect for mobile players. It works on any device that supports a compatible browser, so there is no need for a download. On the other hand, for those that prefer to download an app, this is also an option and the app is modern, user friendly, and offers fast gameplay. Plus, the customer support also has a good rep with lots of options.

Casino pros

  • Bitcoin and Litecoin accepted
  • Mobile app and downloadable casino
  • Mobile-friendly
  • Impressive bonuses and promotions

Casino CONS

  • No licensing information disclosed
  • No live dealer games
  • Only one games developer

Uptown Aces Casino Overview

Online Since 2014
Licence
Curacao eGaming
Games 1,400+
Software
Real Time Gaming (RTG)
Owner Deckmedia

ADDITIONAL INFORMATION

Restricted Countries
Israel, Moldova, Netherlands, U.S.
Currencies USD
Language
EN
Support Live Chat, Email, Suppor,t Phone, Skype
Contact suppor­[email protected]­pto­wna­ces.eu

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, American Express, Bitcoin, Ecopayz, MasterCard, Neteller, Visa Card
Min Deposit €20
Min Withdrawal €25
Withdrawal Limits €4,000 per week
Payout Timeframes 2 weeks

Casino History

Uptown Aces is an online casino owned by Deckmedia which was launched back in 2014. Aimed at the European market, it is still going strong today and is renowned in particular for its lucrative bonuses and promotion and the fact that it accepts two cryptocurrencies for payments.

Licenses / Security and Fair Play

Uptown Aces Casino does not display any licensing information on the footer of the page at their online casino. In fact, they do not mention it at all anywhere. Even when pressed about it, their customer support says that they cannot disclose that information. However, we have found that Deckmedia operates out of Curacao and is licensed by the Central Government of the Netherlands Antilles.

It is not great when you have to search for this information if you are a casino player because there are no guarantees that if you had an issue with the casino that you have any consumer rights as a European online casino player. That said, if you are happy with visiting the Deckmedia website and seeing their FAQ section that explains their license and this is enough for you, then great!

Bonuses and Promotions

Players that love good bonuses and promotions are not going to be disappointed at Uptown Aces Casino. Not only do they offer a variety of good welcome bonuses with one, in particular, being very lucrative, they also offer a ton of other bonuses and promotions too.

Welcome Bonus

If you were going to choose an online based on the welcome bonus alone, Uptown Aces would be right at the top of your list. They even give players a choice of three different welcome bonuses. The first is worth a lot more in bonus cash, the second is for casino games only and the third offers low wagering requirements.

They offer an astonishing welcome bonus that is worth up to $8,888 in bonus cash and 350 free spins spread across the first six deposits made at their online casino.

  • 1st Deposit – 250% Match Deposit Bonus up to $2,500 and 50 Free Spins
  • 2nd Deposit – 150% Match Deposit Bonus up to $1,500 and 50 Free Spins
  • 3rd Deposit – 100% Match Deposit Bonus up to $1,000 and 50 Free Spins
  • 4th Deposit – 100% Match Deposit Bonus up to $1,000 and 50 Free Spins
  • 5thDeposit – 100% Match Deposit Bonus up to $1,000 and 50 Free Spins
  • 6th Deposit – 188% Match Deposit Bonus up to $1,888 and 100 Free Spins

To be eligible for this bonus offer, players must deposit at least $20 each time and enter the bonus code found at the Uptown Aces Casino. Also, players must adhere to 30x wagering requirements before being able to withdraw any of the bonus cash. Slots (except progressive slots), Keno and Scratch Card games are the only games that contribute 100% towards those wagering requirements. All other games will not contribute anything towards them.

The 2nd welcome bonus is worth up to $1,500 in bonus cash that can be used on table games only. This is how it breaks down:

  • 1st Deposit – 150% Match Deposit Bonus up to $750
  • 2nd Deposit – 75% match Deposit Bonus up to $750

The wagering requirements for this bonus are also set at 30x but the benefits here is that there is no max cashout amount.

The third and final bonus offer is worth up to $100 with a 100% match deposit bonus. This will appeal to those that like low wagering requirements as players only need to worry about 15x and can contribute against them by playing slots, Keno and scratch cards.

Other Bonuses and Promotions

Uptown Aces Casino carries on with the bonuses even once you get finished with the welcome bonus. In fact, they offer a plethora of them that can be activated via bonus codes every time that you deposit. These bonuses vary in terms of their value, wagering requirements and the games that can be enjoyed and we counted 15 of them currently listed at their casino.

Loyalty Program

As well as a large selection of lucrative bonuses and promotions at uptown Aces Casino, players can also take advantage of a loyalty scheme. By default, players will earn 1 comp point for every $10 wagered at Uptown Casino but this will lower as players progress the four VIP levels. At VIP level 4, players will get 1 comp for every $4 wagered.

Those comp points can then be exchanged for bonus cash at a ratio of 100 comp points for $1. Furthermore, the VIP program brings additional benefits as players level up such as cashback and personalised bonus offers

Payment Methods

Uptown Aces Casino likes to give their players plenty of selection as can be seen from their selection of bonuses and their catalogue of games. This is evident once again via the selection of payment methods that can be used. There is a choice of credit cards, some e-wallets and even a couple of cryptocurrencies that can be used as well.

Only USD can be used to wager at Uptown Aces but deposits and withdrawals can be used in other currencies. They will just get converted to/from USD as part of the transaction.

How to Make a Deposit

Depositing at Uptown Aces Casino can be done using credit cards, Neteller, Skrill, EcoCard and Quickcash. Additionally, the Bitcoin and Litecoin cryptocurrencies can be used here for depositing too. The minimum deposit here is $20 and players will see all deposits hit their casino account instantly no matter the payment method they used.

Making a deposit at Uptown Aces is as easy as can be. Simply click on the ‘Cashier’ button and you will be given the option of depositing or withdrawing. Choose your payment method, the amount you wish to deposit and fill out any necessary information.

How to Withdraw / Cash Out

The main withdrawal methods at Uptown Casino are Bank Wire, Neteller, Skrill, EcoPayz and Bitcoin but this may change depending on their location. The minimum withdrawal amount will depend on the payment method used. It is $25 for e-wallets and $100 for Bitcoin and Bank Wire.

As for the maximum withdrawal limits, this is set at $4,000 per week for the first withdrawal request and $5,000 per week thereafter. Again, there are no fees involved from the side of Uptown Aces which is a good sign.

In terms of payout speeds, these are not so great at Uptown Casino. Withdrawal requests can take up to 72 hours to be processed and then players will have to wait another day for e-wallets and Bitcoin and up to 15 days for Bank Wires.

Game Selection

We do know that some players are not overly bothered about having a huge selection of games to choose from, so a total of just under 200 is not going to make too much difference to them. That said, if you do like a catalog that is more substantial, you better hope that Real Time Gaming starts developing some more games. They are the only developer that is partnered with Uptown Aces Casino.

Of the games that are available, these can be found in the ‘New Games’, ‘Table Games’, ‘Video Poker’, ‘Progressives’ and ‘Slot Games’ categories. As you can see, there are no live dealer games which is something that will turn some players off.

They do offer a decent selection of slots, table games, progressive jackpots and video poker games however.

Casino Games Software Providers

If you are a fan of Real Time Gaming slots, you are not going to have much to moan about at Uptown Aces Casino. Even if you are not a fan, you might find that you like their casino games. The problem comes if you prefer a bit of variety or do not like Real Time Gaming games, simply because they are the only choice here.

Real Time Gaming is a good quality games developer but it would have been nice to see a few other names represented as well.

Casino Slots

There are more than 150 video slots that can be enjoyed at Uptown Aces Casino which is not nearly close to the amount that many other casinos offer. This is part of the problem with just sticking with one software developer. That said, the slots that are available are of a good standard and variety.

There is a good selection of classic slots that are ideal for players that like easy-to-play games. These often have few lines and very few bonus features. For those that like to have a bit more excitement, better graphics and some good bonus features, there is also plenty of modern video slots to choose from too. Crazy Vegas, Achilles, Basketbull and The Big Bopper are just some of the titles you can enjoy here.

You can even enjoy a number of progressive jackpot games such as Aztec’s Millions, Football Frenzy and Spirit of the Inca. These can be found in the ‘Progressives’ category and will give you the ability to win some very large jackpots.

Casino Table Games

As for table games, there is a small selection of just over 20 that can be enjoyed at Uptown Aces Casino. The French, American and European versions of roulette as well as just one table of Blackjack. Among the other games includes Craps, Pai Gow Poker, Pontoon, Sic Bo, Three Card Rummy, Tri Card Poker and Caribbean Hold’em Poker.

The lack of Blackjack tables is a little disappointing but we do like how they have made sure that there is a good selection of other games available. There are even some bingo games which are not commonly seen at other online casinos.

Video Poker

There are actually more video poker games than table games at Uptown Aces Casino which is odd. Video poker games are not usually that popular which is why there is usually only a handful o play at most online casinos. Here you get 23 of them though which is great if you are a fan.

Aces & Eights, All American, Pick’em Poker, Sevens Wild and Jacks or Better are just some of the titles here and these are again developed by Real Time Gaming.

Mobile Casino Review

There is no dedicated mobile app for either iOS or Android. As an instant-play casino, Uptown Aces is already well-optimised for mobile devices and can simply be played through a browser in the same way that PC players do.

As for those PC players, there is a downloadable casino that can be used. This offers a bit more stability in terms of playing and connection but it does not have to be downloaded.

Customer Support

Again, there is plenty of choice for the players here. They can opt to get in touch with the 24/7 customer support team at Uptown Casino via live chat, email, phone or even on Skype. It should be noted that to use the live chat feature, players must have already registered. This is a little counterintuitive as potential players may have some questions they want to be answered before deciding whether to sign up or not.

  • Live Chat
  • Email Support
  • Phone Support
  • Skype Support

Start Playing at Uptown Aces Casino

It is difficult to get past the fact that Uptown Aces Casino does not disclose any licensing directly on its website. that it may have. However, Deckmedia, the owners of the Uptown Aces casino, does have a license to operate an online real money gaming company according to the laws and regulations set out under the Curacao Central Government.

If you can get past that fact, however, Uptown Aces does do well in some other areas. It has some great bonuses and promotions, 24/7 customer support and accepts Bitcoin and Litecoin. If they could sort out or show their licensing, we would have no problem recommending this online casino because overall the casino interface is very smooth indeed, and the casino has a decent selection of games.

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