Uptown Pokies Casino review
Uptown Pokies fuels the spirit of its Australian following with a wealth of deposit bonus coupons and a welcome package that spans six deposits. Aside from benefiting from free spins and bonus cash with almost every deposit, Aussie players can also look forward to a fantastic range of progressive jackpot pokies from Realtime Gaming and support for AUD and cryptocurrency deposits and withdrawals. Furthermore, you can unlock further bonuses through a multi-tier VIP program and have access to a highly responsive customer support team through live chat and email.
History Of Uptown Pokies Casino
Uptown Pokies is a smaller, Aussie-focused online casino that first debuted in 2017. It is one of several that is owned by the industry-established Deckmedia N.V. group, which has been in operation since its incorporation in Curacao in 2007. All offering a similar Realtime Gaming-powered experience, sister sites include Sloto'Cash, Miami Club and Ozwin Casino.
Uptown Pokies Casino
250% up to AU$2,500 + 50 Free Spins
Bonus Code: POKIES1
Minimum Deposit: 5 AUD
Wagering: 30x (Deposit + Bonus)
Gambling License and Player Security
Deckmedia N.V. is a company licensed and regulated by the Curaçao Gaming Board of Control under number 1668/JAZ. While Curaçao hasn't always had the strongest reputation, its government has introduced major reforms since 2024. That includes the creation of a central authority to replace the previous dual-licence model.
Furthermore, operators now face stricter regulations. A couple of examples include completing mandatory KYC checks when players withdraw and complying with more player-friendly responsible gambling standards.
What we like
- Up to five tournaments every day
- A strong lineup of RTG progressive jackpots
- Responsive customer support via live chat and email
- Bonuses have no maximum cashout
What we don't like
- A high minimum A$100 withdrawal limit
- No live casino games
- Not the biggest gaming collection
Uptown Pokies Casino Overview
| Online | Since 2017 |
|---|---|
| Licence | |
| Games | 300+ |
| Software | |
|---|---|
| Owner | Deckmedia N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | AUD, BTC, ETH, LTC, BCH, LBTC |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 5 AUD |
| Min Withdrawal | 100 AUD |
| Withdrawal Limits | 7,500 AUD Per week |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Uptown Pokies Casino Bonuses And Promotions
Uptown Pokies wows new players with a huge welcome bonus and keeps loyal members happy with a diverse range of reload bonuses. Adding to that is up to 50% cashback, several daily tournaments and regular offers sent directly to your Uptown Casino inbox.
Casino Welcome Bonus
With it offering a combined 888% up to A$8,888 in bonus cash and 350 free spins, the Uptown Pokies Australia welcome bonus certainly looks good on paper. Across your first six deposits, you can pick up:
| Deposit | Bonus Code | Bonus Offer | Max Bonus (AUD) | Free Spins |
|---|---|---|---|---|
| 1st Deposit | POKIES1 | 250% Match Bonus | A$2,500 | 50 spins |
| 2nd Deposit | POKIES2 | 150% Match Bonus | A$1,500 | 100 spins |
| 3rd Deposit | POKIES3 | 100% Match Bonus | A$1,000 | 50 spins |
| 4th Deposit | POKIES4 | 100% Match Bonus | A$1,000 | 50 spins |
| 5th Deposit | POKIES5 | 100% Match Bonus | A$1,000 | 50 spins |
| 6th Deposit | POKIES6 | 188% Match Bonus | A$1,888 | 50 spins |
Main Bonus Rules
- Minimum Deposit: A$20
- Bonus Money Wagering Requirement: 30x (bonus + deposit)
- Free Spins Winnings Bonus Requirement: 20x
- Max Bet For All Bonus Money: A$10
- Bonus Validity: Not mentioned
- Max Bonus to Real Money Conversion: No max cashout
- Exclusions: None mentioned
Bonus Bet Game Weights
- 100%: Pokies and Keno
- Excluded: All other games, including jackpots and specialty games
Regular Casino Bonuses
The Uptown Pokies casino bonuses keep coming the second you're finished with that 6-part welcome offer, with all offering match deposits, free spins or both. As the casino points out at every opportunity, there is no max cashout on the bonus funds you receive from any of the following coupon offers.
- Saucy Spins Ahead: In return for a deposit of A$30 or more, you'll receive 77 free spins on the Hot Pots Master pokie.
- Weekend Exclusive Bonus: On weekends, the best offer to claim is the 250% up to + 25 free spins on Spicy Reels Fiesta. You must deposit A$35 or more and must complete 35x wagering requirements
- Bitcoin Bonus: If you prefer using cryptos for deposits, you can claim a 99% match deposit and 99 free spins on Alien Wins when depositing A$30 worth of Bitcoin
- Lightning Bitcoin: Deposit using the LBTC crypto, and you can claim a 300% match and 30 Cash Bandits free spins.
- eZeeWallet Offer: This is a 300% match & 50 spins on Diamond Fiesta when making a deposit using eZeeWallet and the TAKEITEZEE bonus code.
- Easy Win Bonus: For a deposit of just A$10, you can pick up a 70% up to A$700 reload bonus that requires just 17x wagering.
- Tournaments: Uptown Pokies gives other online casinos a run for their money in terms of regular tournaments. Opening the dedicated tournaments page, we discovered the platform regularly hosts up to five per day.
There's no need to enter any promo codes when claiming the bonuses at Upton Pokies. You simply select the bonus you want from the dropdown box when making your deposits.
If you thought that was the end of the bonus madness, think again. As soon as we created an account and logged in for the first time, we were sent notification after notification offering additional deposit bonuses and other offers not listed on the casino's promotion page.
Here are some of our favourites:
- Using the Uptown Express: Make at least 10 deposits in the first month, claiming a series of Uptown Express coupons, and you receive a A$300 bonus. The first bonus is a 100% match up to A$1,000.
- Choose Your Own Combo: Pick from bonuses offering deposit matches of between 100% and 200% with between 20 and 70 free spins on top. You're even given the choice of three slots for your spins.
- A Free A$10: Another of the attractive bonuses we received in our inbox was a GDAY10 bonus code to claim a free A$10 bonus cash.
- Cashback: If you deposit at least A$10 during the week and lose it all, you can receive between 25% and 50% cashback that comes with just 10x playthrough requirements.
Loyalty Program and VIP Club
Not content with giving players heaps of reload bonuses and daily tournaments, Uptown Pokies also provides an exciting VIP program for the most active of its members. Across four tiers, you can unlock goodies including increased cashback, daily bonus offers, and increased betting limits.
- Neon: The entry-level tier with 30% instant cashback, 10% weekend cashback and a 100% daily bonus up to A$500.
- Downtown: Any account older than 30 days and with A$10,000 deposits under its name unlocks 35% instant cashback, 15% weekend cashback, a 125% daily bonus and a weekly A$50 bonus with higher bet limits.
- Midtown: Aussies with over A$25,000 in deposits and 90+ days of account activity receive 40% instant cashback, 20% weekend cashback, a 135% daily bonus, faster withdrawals and a weekly A$50 bonus.
- Uptown: Making over A$50,000 worth of deposits on your Uptown Pokies, that's at least three months old, will take you to the top tier of the VIP program. You unlock 50% instant cashback, 25% weekend cashback, a 150% daily bonus, increased comp point conversion and all the other perks from Midtown.
Each tier also increases your comp point conversion rate, meaning you earn more rewards for every dollar wagered.
Payment Methods and Payout Speeds
Uptown Pokies offers a diverse range of payment options, particularly for deposits. We were able to choose from traditional banking options, such as bank cards and transfers, as well as voucher systems and e-wallets. As you'd expect from an RTG casino under Curacao licensing, you can also use a handful of cryptocurrencies. Regardless of which option you choose, you can enjoy no fees on all deposits and withdrawals.
How to Deposit
The fiat options we had available to us when making our deposits were American Express, Visa, Mastercard, Jet Bank Transfer, Neosurf, CashtoCode, AstroPay, eZeeWallet, Apple Pay or Google Pay. Alternatively, we could fund our accounts via crypto wallets using BTC, ETH, LBTC, LTC or BCH.
- Minimum Deposit Limits: The casino does not have a set minimum deposit requirement, which varies depending on the payment method used. Essentially, that minimum can range from A$5 using Bitcoin Lightning up to A$45 if you opt for bank transfers.
How to Withdraw
Aussie players are not as fortunate when it comes to withdrawal methods, as there are just bank transfers, eZeeWallet and Bitcoin to choose from. Additionally, the minimum payout amount is A$100 across the board.
Maximum withdrawals are as follows:
- Daily: None mentioned
- Weekly: A$7,500
Important Withdrawal T&Cs
- Pending Time: 2 Days
- Deposit Turnover: You're required to wager deposits at least once, or you could pay a 15% administration fee.
- Withdrawal Fees: Withdrawals via bank transfer are subject to a $60 transaction fee.
- KYC Checks: You're required to verify your account (identification, address and phone) when you submit your first withdrawal request.
- KYC Verification Time Frame: Not mentioned.
Uptown Pokies Casino Games and Software Providers
While Uptown Pokies does not have the most extensive game library when compared to some competitors, it is aimed at pokie fans, especially those who want to have a shot at life-changing jackpot wins.
There are 300+ games in total, but almost all are pokies or progressive jackpots. Aussie players will not find any live casino games, and there's just a handful of virtual table games and poker variations. The main reason behind that is that Uptown Casino is a Realtime Gaming-powered casino and is only one of two game providers featured, with the other being SpinLogic Gaming.
Pokies and Slots
Uptown Pokies offers a variety of three, five and six-reel pokies across dozens of themes and offering a diverse range of bonus features. We found it easy to find the games we wanted to play thanks to a drop-down menu that let us list games by specific reel formats or features like bonus rounds and floating symbols. There are also categories at the top of the lobby that you can use if you want to play New releases or Popular Pokies.
Jackpots
One of Uptown Pokies' key selling points is its compact yet impressive range of progressive jackpot slots. Aztec's Millions is the flagship title from Realtime Gaming and can boast jackpots as big as a few million, while other popular options include Megasaur and Shopping Spree 2. Just note that they might not be ideal for smaller bankrolls, as the minimum bets on some are A$2.25, while others require fixed bets of A$5 to play.
Table Games
If you enjoy playing blackjack or poker, Uptown Pokies provides a few enjoyable titles for you to choose from. The downside is that all use random number generators, as the casino does not offer live casino games for Aussies to enjoy. Another disappointment is a lack of baccarat or roulette games, either live or RNG-based.
As for positives, three of the poker games feature a shared progressive jackpot, which gives you something else to aim for when going against the dealer.
Mobile Casino Review
We tested Uptown Pokies on a variety of iOS and Android smartphones and tablets, and the experience didn't disappoint. Pokies loaded quickly and remained stable throughout our gaming session. Furthermore, switching between the site's pages was effortless and convenient, thanks to a mobile-friendly design and a well-structured main menu.
Considering all the above, it is clear why Uptown Pokies has resisted the temptation to develop mobile apps. The mobile responsiveness of the platform's website has meant there's no need.
Customer Support
The customer support team at Uptown Pokies operates around the clock across live chat and email. We also found a small but helpful FAQ resource that focuses on more common issues players might encounter when using the site.
- Live Chat: First off, we'd like to give a shout-out to Norman, who works as an agent for the Uptown Pokies support team. He was extremely helpful, friendly, and made sure that our requests for information (primarily regarding the casino's complex welcome bonus) were answered as quickly as possible and with high accuracy. Our experience with all other agents during testing was also positive, with replies typically arriving within a minute.
- Email: Admittedly, we only fired off a few emails to [email protected] during our couple of weeks of testing, but the support team came through with flying colours each time. As expected, responses are slower, often taking up to eight hours, but the quality of support was never in question.
- Complaints: We couldn't find much information about the complaints process in the terms and conditions, but it's clear that there's no third-party Alternative Dispute Resolution (ADR) service used to help resolve complaints. We might sound like a broken record, but we will never approve of online casinos having the final say in disputes.
Alternatives to Uptown Pokies Casino
As Uptown Pokies primarily targets Australian players, we want to see how it compares with other popular online casinos.
Uptown Pokies Vs. Dundee Slots Casino
If you want more game variety, Dundee Slots is a better option than Uptown Pokies. It offers over 4,000 pokies and hundreds of table games and live casino titles. Furthermore, they come from over 40 prominent software providers, while Uptown primarily relies on Realtime Gaming. The only reason to choose Uptown would be for its jackpot slots, which, admittedly, are top drawer.
Another reason to consider playing is the casino's countless bonus offers, but Dundee Slots compares fairly well in this area as well. It offers a ten-part welcome bonus, and returning players can choose from plenty of reload bonuses. The bonus terms at both casinos are far from ideal, but Dundee just about edges it with 50x bonus-only wagering requirements.
Uptown Pokies Vs. Playfina Casino
While Playfina targets a wider audience compared to Uptown's major Australian focus, it still accepts Aussies and supports AUD payments. It will appeal due to its much larger 9,000+ strong collection of casino games, including a solid lineup of live games that you won't find on Uptown Pokies.
However, the main reason we'd suggest Playfina is its support for a huge range of cryptocurrencies. While Uptown lets you deposit using Bitcoin and a couple of others, Playfina gives you ten different options, including up-and-coming casino cryptos like Cardano and Tron.
Our Opinion of Uptown Pokies Casino
Uptown Pokies pulls at the heartstrings of Aussie punters who are susceptible to a bonus or two. You're practically bombarded with them the moment you use your Uptown Pokies login for the first time. There's free bonus cash and rewards from the off, countless messages about the latest and greatest reload bonuses, and even multiple daily tournaments to compete in.
While that's a standout aspect of Uptown Pokies, if we're being honest, it's about the only one. The casino only offers around 300 games, none of which are live dealer titles, and they're all delivered by just a couple of providers. Furthermore, while Uptown Pokies supports AUD and crypto, payouts are not processed particularly quickly,and the minimum you can withdraw is A$100.
