Zen Casino review
Zen Casino is a Curacao licensed online casino that has been in operation since 2017.
You will find live dealer games from NetEnt, Ezugi, Evolution Gaming and Bet Games TV as well as a collection of more than 2,000 slots from no less than 25 of the best slot gaming developers in the industry; a list that includes Microgaming, NetEnt, and BetSoft.
Code Not Required
Minimum Deposit: €10
Wagering: Bonus x 45
New members can take advantage of a 4-part welcome bonus, and already established members have access to a bonus that gives away €500 daily. Furthermore, there are numerous deposit and currency options (including cryptocurrency), and you will have access to 24/7 real-time support via a live chat system. On top of this, the casino has 14 language options.
The Zen Casino website has a professionally designed mobile-responsive interface. There are menu options dedicated to live dealer, games, promotions, bonus games, FAQ, live support, as well as tournaments. In the games section there are a good number of slot related game filters, but you will need to use the search bar to find table as the casino does not include filters for this game type. On top of this, the casino can be set to display text and games in English, German, Dutch, Norwegian, Finnish, Polish, French, Czech, Italian, Croatian, Spanish, Romanian, Turkish, or Chinese.
- 1,500+ Slots
- Slot races
- Multi-language website
- High max withdrawals
- Rewards loyal members
- €500 bonus every day
- Licence not covered by EU rules
Zen Casino Overview
Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Italy, South Africa, Spain, Turkey, U.S.
|Currencies||EUR, GBP, USD, RUB, PLN, MDL|
English, French, Swedish, Norwegian, Croatian, Dutch, German, Spanish, Polish, Finnish, Romanian, Turkish, Russian and Chinese gameplay is possible at Zen.
|Support||Live Chat, Email Support|
DEPOSITS & WITHDRAWALS
|Withdrawal Limits||€50,000 per week|
|Payout Timeframes||EWallets: 0-6 hours Credit / Debit Cards: 0-6 hours Bank Transfers: 0-6 hours Cheques: Not offered Pending Time: 0-8 hours|
Zen casino came into the online gambling industry in 2017 via RR Investments N.V., which was founded in 2017 under the laws of Curaçao. However, RR Invest LP, which operates out of Scotland and was registered in the UK in 2015, and RDG Invest LTD, registered in the UK in 2019 operating out of London, both process all payments on behalf of the casino. All companies are owned by RR Investments N.V.
Licenses / Security and Fair Play
As Zen Casino’s owning company, RR Investments N.V., operates out of Curacao, the online gaming operations are covered by Curacao issued Antillephone N.V license. This license is not protected by EU gambling, consumer rights, or data protection acts. The companies that issue payments are RR Invest LP and RDG Invest LTD do come under UK and EU business laws. How far this goes towards protecting you as a player is not exactly clear.
Bonuses and Promotions
There is a generous set of welcome bonuses, regular bonuses, and a loyalty program to help you earn bonus money to enhance your Zen Casino gaming experience.
You can earn up to €1,100 using all four welcome bonuses to their maximum. When the deposit match is credited, it will show as bonus money, which will be valid for a total of 30 days at which point the bonus money will no longer show in your account. You will only be able to activate the bonus when your account has been fully verified by uploading an identity document and proof of address. Also, you will only be able to run one bonus at a time.
The welcome bonus has four steps:
- First Deposit: Up to €200 via a 150% deposit match (min deposit €10.00)
- Second Deposit: Up to €200 via a 50% deposit match (min deposit €10.00)
- Third Deposit: Up to €200 via a 50% deposit match (min deposit €20.00)
- Fourth Deposit: Up to €500 via a 25% deposit match (min deposit €20.00)
You will have to meet the 45x wagering requirement in order to withdraw any bonus money as cash. Only slots games will contribute 100% towards your wagering requirements. Therefore, poker, baccarat, roulette, blackjack, and so on are exempt. In the terms and conditions, the casino does not appear to place any min-max limits on bets that will contribute to the wagering requirement.
Other Bonuses & Promotions
After your welcome bonuses have ended, you can participate in Zen Casino’s main regular promotions.
‘Big Deposit’: this promotion dishes out deposit matches up to €500 a day. When you deposit between €400 and €1,000 and you’ll be given a 50% deposit match of between €200 and €500. ‘Birthday Bonus’: If you make a deposit on your birthday, then you will be given €100 bonus cash to play with.
Every time you wager on real money games, you will accumulate loyalty points that will raise your player status. There are 8 levels to climb and as soon as you get to level 2 you will start to earn 2% cashback on your losses. Each level increases your cashback percentage and you also get other benefits such as increased withdrawal limits, quicker withdrawal reviews, and a series of VIP member bonuses and promotions.
All members of Zen Casino have multiple deposit/withdrawal options that include Euros and cryptocurrencies. Deposits and withdrawals are made can be made after logging into your account and hitting the ‘Payment Methods’ button available on both mobile and desktop versions of the casino site.
How to Make a Deposit
Deposits can be made using VISA, MasterCard, Maestro, Neteller, Skrill, Sofort, RunPay, PerfectMoney, XMLGold, BitCoin, LiteCoin, Ecoin.eu, or Bank Transfer. All deposits are instantly processed as long as your financial facility clears the funds when you make the deposit request. The min-max you can deposit is set to €5.00 and €100,000 in any one transaction. Any amounts above this, then the process is to get in touch with the ZEN Casino customer service via live chat.
How to Withdraw/Cash Out
Withdrawals can be made using Bank Transfer, Visa, MasterCard, Neteller, Skrill, PerfectMoney, RunPay, Ecoin.eu vouchers, or XMLGold. You will be able to withdraw up to a maximum of €150,000 per week, but this is entirely down to your player status. At level 1 you can withdraw a maximum of €50,000 per week. All withdrawals are free as long as you have wagered at least 70% of your last deposit. The terms and conditions make no mention of whether a jackpot win is subject to the withdrawal limits.
Zen Casinos has ‘live dealer’ and ‘games’ sections, which are home to over 2,500 games. In the ‘Games’ section, you will be presented with a series of online slots that come with filters. The filters are all related to slots.
‘Favourites’, ‘Bonus’, ‘Jackpots’, ‘Live Casino’, ‘Megaways’, ‘New’, ‘Popular’, ‘Recommended’, ‘ Slots’, and ‘Win Both Ways’. There are no filters for table games, so you will need to use the ‘Search Games’ function to locate these. Another way to filter games is to use the ‘check/uncheck all’ function and apply this to the list of software developers.
Casino Games Software Providers
There are 30 virtual games providers and 4 live dealer platform providers. These providers are Amatic, Bet Games.tv, BetSoft, Booming Games, Edict, Playson, EGT, Endorphina, Evolution Gaming, Evoplay, Ezugi, Habanero, iSoftBet, Kiron Interactive, Microgaming, Mr Slotty, NetEnt, Pocket Games Soft, Play’n Go, Pragmatic Play, Quickspin, Red Tiger, Spinomenal, Tom Horn, and Word Match.
Slots are located in the ‘games’ section of the casino. Here you will find games from many of software providers mentioned above. You can also use any of the filter options to find slots with features such as Megaways, Jackpots, and Win Both Ways. As there are so many software providers, you have a huge selection of titles and themes. In order to find the latest slots or the most popular, use the new and popular filter options. Some of the most recent slot releases currently at Zen Casino are Dead or Alive II, Dracula, Dazzle Me, and Arcane Reel Chaos, while the most popular are slots like Bloodsuckers, Starburst, and Secret of the Stones.
Casino Table Games
Table games are not easy to find because there is not a specific filter. Therefore, you will need to use the search bar to find out if your favourite table game is available. We found 15+ variations of virtual blackjack, 15+ variations of roulette, 0 baccarat games, several variations of poker including Oasis Poker, Triple Edge Poker, Stud Poker, and Texas Hold’em, as well as collection of 10+ video slots.
The live casino operates games from NetEnt, Ezugi, Evolution Gaming and Bet Games TV. There are over 57 tables with different language options. The majority of the games are blackjack and roulette, but you can also play Baccarat, Bet On Numbers, Casino Hold’em, Sic Bo, Teen Patti, Wheel of Fortune, Dice Duel, Dragon Tiger, Keno, and Casino Hold’em. With four live dealer platforms you also have a nice selection of dealers and croupiers to choose from who you can chat with using the live chat function.
Mobile Casino Review
Zen Casino does not have a mobile download application because the website has been designed using responsive code that can adapt to all mobile device screen sizes. Simply open your web browser, navigate to the casino, log into your account, and select the game you want to play or area of the casino that you want to manage. Games load using instant play technology and like the casino itself, will adapt to your mobile device’s screen size and resolution. With this kind of technology in place, Zen Casino supports Android, iOS, Windows Mobile, and Blackberry operating systems.
- Email Support
- Live Chat
- T&cs and policy pages
Start Playing at Zen Casino
If you are a slots or live casino player, then Zen Casino offers a wide selection of games that fall under both of these categories. There are also a few virtual tables as well as video poker games, but you will need to filter these out manually as this casino does not focus much on virtual games aside from its huge collection of over 2,000 slots.
You will also be treated to a good size welcome bonus so you can try the games out using bonus money, and you are rewarded for being a loyal player. The only risky side to playing here is the fact that the Curacao license is not protected by proven regulations such as those set out by the EU.