Fair Go Casino review
Fair Go Casino and its mascot, Kev the Koala, is another Aussie-focused platform that delivers heaps of bonus offers and a small selection of online pokies, progressive jackpots and virtual table games. Another of several Deckmedia-owned platforms, Fair Go supports deposits and withdrawals using the AUD fiat currency and several cryptocurrencies, including the super-fast Bitcoin Lightning. It also provides round-the-clock customer support via live chat and email, while offering a convenient callback feature for those who prefer to speak with an agent in person.
History Of Fair Go Casino
Launched in 2017, Fair Go Casino is another Aussie-facing online platform owned and operated by Deckmedia N.V. The company, which has been in operation since 2007, also runs several other sister sites, Ozwin Casino, Ripper Casino and Uptown Pokies.
Fair Go Casino
100% up to AU$200
Bonus Code: WELCOME
Minimum Deposit: 5 AUD
Wagering: (Deposit + Bonus) x 30
Gambling License and Player Security
Fair Go Casino operates under a licence issued by the Curacao Gaming Board of Control under number 1668/JAZ. Recent regulatory reforms by the Curacao government have significantly strengthened its iGaming licensing framework, which increases the likelihood that Fair Go and other casinos under its license will provide a secure gaming environment.
Regarding security, the casino utilises the latest encryption technology to protect all personal and financial data. As per some of the updated and improved Curacao iGaming regulations, the casino is also required to promote responsible gambling and perform KYC checks before players make their first withdrawals.
What we like
- Lots of generous bonuses through bonus codes
- A friendly and responsive customer support team
- Some decent progressive jackpot pokies
- Run by an established operator with other casinos under its belt
What we don't like
- Games provided by RTG only
- Only 300+ games
- Limited withdrawal methods
- High minimum withdrawal limits (A$100)
Fair Go Casino Overview
| Online | Since 2017 |
|---|---|
| Licence | |
| Games | 300+ |
| Software | |
|---|---|
| Owner | Deck Media N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | AUD, BTC, BCH, LBTC, ETH |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 5 AUD |
| Min Withdrawal | 100 AUD |
| Withdrawal Limits | 7,500 AUD per week |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Fair Go Casino Bonuses And Promotions
One of the main standouts of Fair Go Casino is the many bonuses and promotions the casino offers to existing and new Australian players. Players can kick off their casino experience with a welcome bonus worth up to A$1,000 and follow that up with a heap of bonza reload offers, free spins and instant cashback.
Welcome Bonus
The welcome package at Fair Go Casino stretches across the first five deposits for Aussie players and is worth up to A$1,000. When making your five deposits using the 'WELCOME' bonus code, you will receive the following each time:
- A 100% match deposit up to A$200
Main Bonus Rules
- Minimum Deposit: A$20
- Bonus Money Wagering Requirement: 30x (Bonus + Deposit)
- Max Bet For All Bonus Money: A$10
- Bonus Validity: Not Mentioned
- Max Bonus to Real Money Conversion: No Maximum Cashouts
- Exclusions: None Mentioned
Bonus Bet Game Weights
- 100%: Online Pokies & Keno
- Excluded: All Other Games
Regular Bonuses
As with most Deckmedia N.V. online casinos, Fair Go Casino stands out due to its numerous regular promotions, which are available via coupon codes. We had a good look through the offers available and can tell you there are over 15 offering reload bonuses, tournaments, cashback and more.
- Fun Monday: Deposit between Saturday and Monday with the FUNMON bonus code each week to receive 25 free spins on Monday. You can choose from the Hyper Wins, Mermaid Pearls and Mega Monster online pokies to use those spins.
- Koala Monday: Also on Mondays, if you deposit a minimum of A$20 using the KOALAMON promo code, you'll receive a bonus of up to A$1,000. The more you deposit, the more you'll receive.
- Free Monthly Bonus: Make at least one deposit each month to receive a free A$25 bonus. You can claim the bonus using the YOURFREE25 coupon code. The max cashout from this bonus is set at A$180.
- Lobby Jackpots: Opt in to the Lobby Jackpots promotion and you'll stand a chance of scooping the progressive jackpot whenever making qualifying spins of A$0.01 or more on selected online pokies.
- Hot Pots Master: To celebrate the release of the Hot Pots Master online pokie, the casino is offering a 170% match deposit bonus and 25 free spins on the slot. You can claim this bonus with A$50 or more deposits and the BOILINGWIN bonus code up to three times.
- Refer-a-Friend Bonus: When you refer friends who make their first deposit, you'll receive A$50.
- Neosurf Bonus: When using the Neosurf payment option for the first time, use the 100-NEOS promo code, and you'll receive a 100% match deposit bonus.
- Fair Draw Promotion: Deposit between Monday and Friday each week, and you stand a chance of winning a random cash bonus of between A$50 and $500.
- 25% Instant Cashback: If you bust out any deposit made without claiming a bonus, you can claim 25% instant cashback on that loss. Just contact support, and they will credit your FairGo casino account.
- Top Game: This is a daily reload bonus that gives you a 125% match and 25 free spins on the Fortunate Buddha pokie.
- Fortunate Days Reload Bonus: Another fantastic offer is a 200% match bonus that's coupled with 20 free spins on the Fortunate Buddha pokie. To claim, deposit at least A$40
- Aussie Fave: For a minimum deposit of A$10, Aussies can claim 50 free spins on the Planet of the Roos slot.
- A$15,000 Tournament: Join The Reel Deal freeroll tournament for a chance to win a share of an A$15,000 prize pool.
- Double Comp Points: Play selected pokies each month to earn double the comp points. You can trade these points in for bonus cash via the casino's VIP/Loyalty program.
- Bitcoin Lightning Bonus: One of the easiest bonuses to claim is the Bitcoin Lightning offer that requires a minimum deposit of just A$5 using the popular LBTC cryptocurrency. It gives you a 100% match deposit.
- VIP Thursday: When you play on Thursdays, you'll receive special bonuses in your Fair Go Casino inbox.
Loyalty Program and VIP Club
In addition to the numerous deposit bonus deals and other promotions, FairGo Casino also offers a loyalty program. Admittedly, it's far from the most comprehensive rewards program we've seen, but it does allow Australian players to earn comp points they can later trade in for bonus cash.
Ideally, we'd have liked to see a tiered system similar to what many other online casinos use. Players could then earn perks like a personal account manager, free rewards or exclusive bonuses as they level up.
Payment Methods and Payout Speeds
FairGo Casino supports a variety of payment methods for deposits, ranging from bank cards and transfers to online payment solutions and cryptocurrencies. What we're happiest about is that there are no additional fees on any FairGo casino transactions.
How to Deposit
The payment options available to us when making deposits at FairGo Casino include Visa, Mastercard, American Express, Jet Bank Transfer, Apple Pay, Google Pay, Neosurf, CashtoCode, and eZeeWallet. For those who prefer using cryptocurrencies, there's a choice of Bitcoin, Bitcoin Lightning, Ethereum, Bitcoin Cash and Litecoin.
- Minimum Deposit Limits: The minimum deposit accepted at Fair Go Casino depends on the payment method used. Using Bitcoin Lightning allows you to deposit the smallest amount, with at least A$5 required. As for the highest minimums, those are the A$45 required when using bank transfers.
How to Withdraw
As for withdrawals, we're disappointed there are not more options available to Aussie players and the high minimum withdrawal limit (A$100). The only methods you can use to cash out your winnings are bank transfers, eZeeWallet and Bitcoin. Oddly, you cannot use any of the other cryptocurrencies to withdraw.
Maximum withdrawals are as follows:
- Daily: None mentioned
- Weekly: A$7,500
Important Withdrawal T&Cs
- Pending Time: Two Banking Days.
- Deposit Turnover: All deposits must be wagered at least once before they become cleared for withdrawal.
- KYC Checks: Must be completed before you can make your first withdrawal.
- KYC Verification Time Frame: Not Mentioned.
Fair Go Casino Games and Software Providers
FairGo Casino offers a small yet personable selection of over 300 online casino games, provided by Realtime Gaming and SpinLogic.
Throughout the collection, we found online pokies, a few virtual table games, keno titles and even digitalised scratch cards and some video poker variants. However, the obvious elephant in the room is a lack of live casino games. However, we did notice that these are available in other regions, just not to Australian players.
Online Pokies
Real money pokies make up the lion's share of the games at FairGo Casino, with a good variety of reel mechanics and themes used throughout the lobby.
Players can use relatable categories such as 'New', 'Top Picks by Kev', 'Pokies', 'Exclusive' and 'Budget Bangers' to help narrow down their search, while another alternative is to use the impressive drop-down boxes containing further categories. When you click, you'll have the ability to list slots based on how many reels they have, or via features such as bonus rounds or the ways to win mechanic.
For this review, we tested many games to assess their performance and gauge the overall quality of the online gaming experience at FairGo Casino. Overall, we were quite impressed with the standard of the games, especially titles like Cash Bandits 2 and Whispers of Seasons, which both boasted engaging bonus features and good graphics.
Progressive Jackpots
As Realtime Gaming is one of the software providers featured at FairGo Casino, we already knew the gaming site was likely to feature some of the studio's progressive jackpot slots. Our assumptions were correct, with the casino featuring many of the studio's big-name titles, including Aztec's Millions and Shopping Spree 2.
Most of the jackpots are known to payout around a few hundred thousand, but Megasaur and Aztec's Millions have both paid A$1 million or more in the past. We will say they're not ideal for casual players with smaller bankrolls or a more conservative playing style, as minimum bets range between A$2.25 and A$5.
Other Games
We didn't find the most extensive collection of other casino games aside from online pokies, but there's a small variety of games you can use to mix up your gambling experience at Fair Go Casino.
In the table game section, there are a handful of titles, such as European Roulette and Blackjack. Those who like to try lesser-known games can experience Teen Patti and Andar Bahar. Furthermore, fans of traditional table games also get a chance to win a progressive jackpot, as several of the poker games share a jackpot pool that has been known to payout six-figure sums.
As for other game genres, there's a video poker category offering titles such as Loose Deuces and Joker Poker. Our team also discovered a few Keno and instant-win-style games in the 'Exclusive' lobby category.
Mobile Casino Review
Fair Go Casino offers a fully mobile-optimised platform, so you can jump straight into the action on your Android and iOS mobile devices without downloading any special software.
We put the mobile site through its paces on multiple devices, switching between iOS and Android smartphones, tablets and popular browsers. The gameplay was consistent across all formats, with no noticeable difference in terms of stability and performance. Whether loading a slot, joining a table game, or browsing the lobby, everything ran smoothly, and the mobile browser version adjusted perfectly to different screen sizes.
Customer Support
We've reviewed several Deckmedia online casinos now, and we've noticed that one thing common across most is that they all offer high-quality customer support. We have to say fair play to that, as customer service is often an afterthought at other online casinos. Furthermore, you're given access to the support staff via email, live chat and through a callback feature.
- FAQs/Help Centre: The one disappointment about support here is that the FAQ section is lacking. There are a few questions and answers regarding account-related issues, payments and the like, but not as many as we'd like to see.
- Live Chat: We hoped the customer support agents on the 24/7 live chat team were as good as those on other Deckmedia-owned platforms, and were delighted to find that this is the case. Not only that, but they were extremely responsive and always happy to answer the questions we threw at them during testing. We'd imagine the reason for this is that the same team is used across all casinos.
- Email: You should always expect responses to be slower when using email support, and that's again true at FairGo Casino. Still, we always received replies within a day when sending our emails to [email protected]. The replies were of the same high quality that we always got from the live agents.
- Complaints: If there's one thing that needs to change at FairGo Casino, it's the complaints procedure. The casino does not use the services of an impartial alternative dispute resolution (ADR) organisation to act as a middleman in disputes. Therefore, Australian players have no choice but to accept the decision made by FairGo as final.
Alternatives to Fair Go Casino
If you're an Aussie casino player wondering how Fair Go stacks up against some of the competition, we've compared it head-to-head with a couple of other platforms currently accepting players in Australia.
Fair Go Vs. Bitkingz Casino
First up, we have Bitkingz Casino, a crypto-friendly online casino that has been serving Aussie players since 2020. In short, it's probably a better option for most Australian players unless you're the type who loves nothing more than claiming bonus offers with each deposit you make.
The crypto-focused platform boasts 4,000 games, compared to FairGo's 300+, offers a better bonus wagering requirement of 45x (bonus only), and withdrawals are processed within a day, compared to two. That's without mentioning its support for dozens of cryptocurrencies and providing exciting live casino games, the latter of which is a major downside of Fair GO.
Having said that, the customer support at Fair Go is more responsive and of a better quality. So there is that, at least, to go alongside the platforms' stand-out bonus offers.
Fair Go Vs. ZodiacBet Casino
There are a few more reasons to consider Fair Go over ZodiacBet, mainly because the latter does not support cryptocurrencies. Therefore, if you prefer using digital currencies for your transactions or require faster withdrawal processing times, you'll likely choose Fair Go. Then there are the many bonus offers that stand out, which essentially mean there's always a bonus to claim whenever you make a deposit. You can choose from match deposits, cashback and even a refer-a-friend promotion.
ZodiacBet is going to be your preferred option if you value the size and variety of the game selection. Here you'll have access to over 3,000 games, including online slots, live casino games and a small selection of progressive jackpot slots.
Our Opinion of Fair Go Casino
The Fair Go Australia casino experience is what you'd expect if you've played at other Deckmedia platforms such as Uptown Pokies and Ozwin. That means a smaller game selection than what most other online casinos offer, along with numerous generous bonuses that can be claimed via coupons.
Having said that, while it is an in-demand gambling site with a section of Aussie players, it does come with some significant drawbacks. One drawback is that there are no live dealer games, which may disappoint those who prefer a larger gaming library with more variety and choice. The withdrawal options are also limited, although you get one option each for crypto, bank transfers and eWallets.
Overall, if you're a fan of Deckmedia casinos and have access to countless bonus deals, Fair Go will probably suit you. If not, there are plenty of other Online Casinos in Australia that offer a better all-around gaming experience. We've reviewed many of them here at Playcasino, so check them out if Fair Go Casino doesn't quite hit the spot.
