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Cleopatra Casino review

Cleopatra Casino was established in 2017 and holds a gambling license under the jurisdiction of Curacao through the public limited company of Direx N.V.

The theme of the casino should be evident from the name but if you’re still unsure then the homepage spells it out clear enough. The last of the ancient Egyptian rulers can be seen across the casino which is full of modern games and enticing bonus promotions. First impressions count and the site looks welcoming with an easy navigation layout to find the important areas. The license from Curacao is the one standout stumbling block but we will look further into this and the rest of the casino features in the following review.

Cleopatra Casino

Cleopatra Casino

100% up to €4000

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x 35

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Cleopatra Casino 1

Features

  • Unique casino theme
  • Monthly cashback deal
  • Live dealer games available
  • Weekly bonus offers
  •  

What we like

  • Top providers supplying the games
  • Easy navigation throughout the site
  • Enticing promotions and bonus deals
  • €10,000 weekly tournament

What we don't like

  • Curacao license is not the most trustworthy
  • Many countries on the restricted list

Cleopatra Casino Overview

Online Since 2017
Licence
Curacao
Software
Ainsworth, EGT Interactive, Elk Studios, GameArt, Microgaming, NetEnt, Genesis Gaming, 2 By 2 Gaming, Vivo Gaming
Owner Direx N.V. Casinos

ADDITIONAL INFORMATION

Restricted Countries
Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Netherlands Antilles, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States
Currencies EUR, USD, NOK, CAD, AUD, RUB, CNY, JPY and BTC
Language
English, Finnish, Russian, Spanish, Norwegian, Greek, Turkish, French, Portuguese, Chinese, Japanese, Korean, Polish, Vietnamese, German, Bulgarian
Support Live Chat, Email
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Bitcoin, Maestro, MasterCard, Neteller, Paysafecard, Visa Card
Min Deposit €10
Min Withdrawal €10
Withdrawal Limits €12.000 per week
Payout Timeframes 0-7 days

Casino History

The Cleopatra Casino was only established in 2017, so their history is still very much in the making. What we can do is make a prediction of how the casino’s future will unfold from their current offering. The site holds all the key features that make a casino popular from the rich variety of games and bonuses, to the easy site navigation and wide range of banking options. Everything is in place for the casino to enjoy success apart from the somewhat dubious option of choosing the Curacao jurisdiction to get their license approved, which we will explain further in the next section.

Licenses / Security & Fair Play

The Cleopatra Casino has been licensed with the Curacao gambling authorities and although this doesn’t spell instant trouble, there should be some care taken before you invest into the site with your personal details and money. The reason being is that the Curacao license is one of the cheapest available in the industry and the guidelines surrounding the application are somewhat more relaxed than the typical European licenses. There are plenty of positive reviews on the site since they first opened and so there are happy Cleopatra Casino customers out there, it’s just that there have been known instances of casinos with Curacao licenses being blacklisted in the past.

Bonus / Promotions Summary

Cleopatra Casino 2

Welcome Bonus

New players at the Cleopatra Casino have a three-deposit deal to take advantage of if they wish to maximise their bonus balance. Up to €4,000 is available on the first deposit along with a choice of currencies available that you can mix and match after each of the deposit stages, which we will explain now:

  • First Deposit: 100% Match Bonus up to €4,000
  • Second Deposit: 50% Match Bonus up to €2,000
  • Third Deposit: 50% Match Bonus up to €2,000

Wagering Requirements

Each of the three deposits will require at least a €10 minimum (or equivalent in your preferred currency) to take full advantage of the welcome bonus money on offer. The wagering requirements are 35x the bonus, you have seven days before the bonus disappears, and there is a maximum €25 bonus bet allowance that we think is more than generous.

Game Contribution

A list of restricted slot games regarding the Cleopatra Casino welcome bonus can be found on the site on the main terms and conditions page. The rest of the slot games have 100% contribution whereas the table games and video poker all offer 5% contribution towards clearing the bonus money.

Loyalty Bonus

The loyalty bonus at Cleopatra Casino is based around a monthly cashback deal. The promotion holds six different tiers from beginner, bronze, silver, golden, platinum, and diamond. Top-level diamond players can claim up to 15% and a total of €2,500 each month if they collect 30,000 points or more, the minimum cashback amount is €5. You will collect one point for every €40 wagered on the site and your level is reset to zero at the start of every month, so there is no chance for rollover points unfortunately.

Payment Methods Summary

Cleopatra Casino 3

How to make a deposit

All of the top banking methods are available at Cleopatra Casino with MasterCard, Visa, Maestro, PaysafeCard, Skrill, Neteller, and Bitcoin all available. PayPal is the only standout method that is missing from the list. Be warned that there is a 2.5% fee when using the popular banking methods and the minimum deposit amount is set to €10 for all payment types, except Bitcoin which comes with a minimum 0.0003 value limit.

How to withdraw / cash out

Withdrawing your funds looks to be easy although the list is somewhat shorter, so you’ll need to create alternative methods if you deposited via PaysafeCard or Zimpler, for example. The withdrawal limits are all set to a standard €10 minimum and €12,000 per week maximum, with Bitcoin allowing minimum and maximum limits of 0.0003 and 2 BTC. There are no withdrawal transaction fees in place and the process will take anywhere from one business day for e-wallets and up to five business days for all other options.

Game Selection Summary

Cleopatra Casino 4

Casino games software providers

One of the main strengths of the Cleopatra Casino is the extensive list of software providers on board the site. Over 20 top-name design studios means a huge variety in games with a range of themes and in-game features to enjoy from the likes of Betsoft, Amaya, Microgaming, Mr Slotty, Pragmatic Play, and Evolution Gaming.

Casino slots

Slots is by far the biggest collection of games available on the site and you’re spoilt for choice when it comes to choosing which set of reels to play. The important fact to point out is that with so many providers, there is something for everyone. Lara Croft for the adventure seekers, Journey Flirt for the romantics, Aztec Magic for the history lovers, and of course the favourites are there with Starburst and Wolf Gold both available to play.

Casino table games

Table game fans can also enjoy a large collection at the casino with more than its fair share of titles including the all-time classics of blackjack and roulette, along with pontoon, caribbean stud, and war. You can even open up high-roller versions of the games to play with bigger stakes for more of a VIP style experience.

Live casino

The Live Dealer section of the casino is clearly marked and contains over 80 tables to sit at. The majority of the live casino games are supplied by Evolution Gaming, so you know that you’ll be in for a professional and enjoyable live gaming experience. A variety of games and stakes can be found with silver and VIP tables, so you’ll never have to worry about entering a game where you’ll feel uncomfortable with the playing limits.

Mobile Casino Review

The Cleopatra Casino can be enjoyed via mobile devices by simply opening the site URL in your internet browser. The site and all of the games are optimised to be played on all screen sizes and you won’t miss out on any of the gaming experience, the games and graphics will play out just as they would on the desktop version. The only difference is that you can enjoy the casino wherever you go with all the promotions and banking features all fully operative via your mobile device as well.

Customer Support

The customer support for Cleopatra Casino is only available by the onsite email message system found via the “support” menu option, or the live chat tab found along the bottom of the screen. The response times are fair and you should get a reply via email within the same day. Live chat is open 24/7, although there is a hint of chatbots being used so don’t always expect solutions to technical questions straight away. The onsite FAQ section is a good place to start and includes over 10 of the most common questions asked by Cleopatra Casino customers.

Conclusion

The variety of gaming options at Cleopatra Casino is impressive. You can’t help but get excited when you see the list of gaming providers partnered with the site and there really is something for everyone, from casual weekend gamers to the daily online casino fanatic. The triple deposit welcome bonus offer is more than enough to boost your bankroll and the 35x wagering requirement isn’t overly high that it will push bonus chasers away. The rest of the promotions also stack up well with weekly bonuses and free spins offers to keep the players engaged and entertained. As we’ve said all along in our review, the Curacao license is the only area in which we will raise a question mark. It’s not enough to completely persuade you against playing at the casino, but we would rather say play with extra care and don’t deposit too much to begin with. Test the waters with a couple of small deposits and withdrawals to ensure everything works as it should. Other than that, Cleopatra Casino offers a lot of potential and slots fans will absolutely love the collection on display.

Nathan is a proud head of content and casino reviewer at Playcasino.com. He built his career in customer support for top-tier casinos, eventually becoming a consultant to help gambling brands improve their offerings and customer relations.

As a seasoned casino professional with over twenty years of experience in the industry, he enjoys writing honest, detailed casino reviews. Trust his vast experience for in-depth reviews and reliable guidance in choosing the right online casino.

Cleopatra Casino
3.0/5.0
Reviewed by Nathan Vega

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