Hello Casino review

Another online casino that wants to say hi to some new players is Hello Casino. Packed full of 700+ casino games from more than 80 developers, players will never find themselves getting bored with the action available here.

Highly reputable thanks to strong licensing and solid customer support, players can also have the peace of mind that their gambling experience will be both safe and secure.

Hello Casino

100% up to €100 + 50 Free Spins

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x 35

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Features

It is difficult to pick out any single feature at Hello Casino as it does well in almost all of them. If we did have to pick out something, we would have to go with its sleek and modern user interface which is a dream to use for mobile players. That interface can be viewed in English, German, Finnish, Swedish and Norwegian.

Of course, notable mentions also have to be the good bonuses and promotions and the fact that they have three regulatory authorities keeping a firm eye on them. Another great feature is the Return To Player (RTP) information section that lists the RTP of all the table games, slots, and other games available.

What we like

• 700+ Games
• Good selection of progressive jackpots
• Plentiful deposit options
• Licensed by UKGC, MGA and SGA
• Responsive customer support
• Sleek and modern design

What we don't like

• No phone support
• Low withdrawal limits

Hello Casino Overview

Casino History

Hello Casino was first launched by Imperium Network Solutions Limited Casinos in 2014 and is primarily aimed at the European and UK markets. Since opening its doors, this online casino has maintained a very good reputation which can be attributed to the good core values that stem from its London based owner and casino platform provider. Imperium Network Solutions Limited was established in the UK in August 2012 and has a flurry of online casinos using its white hat casino platform.

Licenses / Security and Fair Play

It is always a good start when you see an online casino licensed by three different regulatory bodies. Hello Casino uses licenses via its owner Network Solutions Limited who in turn use another software provider’s white-label licensing services to obtain licenses from the UK Gambling Commission, the Malta Gaming Authority and the Swedish Gambling Authority. The company that provides these legal and regulatory licensing services is known as White Hat Gaming Limited.

With three licenses regulating the casino, you can rest assured that the games and RNG software at Hello Casino are fair and regularly tested. When you connect with the casino’s member account area you will be using 128-bit SSL security certificates used to encrypt all dealing with the casino including financial transactions. Finally, they will make sure that Hello Casino keeps its player funds in bank accounts which are separate from operating funds, so if anything were to happen to the casino, the first people to get paid will be casino members.

Bonuses and Promotions

A good selection of bonuses and promotions is always going to help attract new players and Hello Casino has plenty to offer in this regard. Players can expect a healthy welcome bonus, some regular bonuses and promotions and even a loyalty program to take advantage of.

Welcome Bonus

As well as introducing themselves with a big hello, this online casino also treats new players to a welcome bonus which is stretched across their first three deposits. In total, players can look forward to as much as €1,100 in bonus cash and 150 free spins to be used on selected slots games.

1st Deposit: 100% Match Deposit Bonus up to €100  50 Free Spins (Twin Spin)

2nd Deposit: 25% Match Deposit Bonus up to €500  50 Free Spins (Starburst)

3rd Deposit: 50% Match Deposit Bonus up to €500  50 Free Spins (Gonzo’s Quest)

Players that deposit using Skrill or Neteller will not be able to enjoy this bonus while there are some wagering requirements that need to be adhered to as well. Players will need to wager the bonus cash and all cash wins from the free spins 35 times. Furthermore, not all games will contribute to those wagering requirements.

This is the percentage that each type of game will contribute to the wagering requirements:

• Slots: 100% (though there are some exclusions)
• Video poker: 0%
• Scratchcards and Keno: 100%
• Progressive Slots: 0%

We recommend that you read the T&C’s for this bonus before using the bonus cash. There are some slots that are excluded while there are a few other limitations as well.

Other Bonuses and Promotions

Hello Casino does not forget their current players either when it comes to bonuses and promotions. They regularly offer some interesting and lucrative promotions and there is one being run as we speak. Called Sensational Sundays, this is a 30% match deposit bonus of up to €100 that can be used for players first deposits every Sunday. Again, there are 35x wagering requirements for this bonus.

Loyalty Program

It is always nice to get a little back from online casinos and at Hello Casino, you can do just that thanks to their loyalty program. Players will earn a set amount of points per €10 wagered at Hello Casino according to the games they play.

• Slots and Scratchcards: 2
• Blackjack: 0.5
• Roulette: 0.25
• Video Poker: 1

Also, all new players earn an initial 500 points as soon as they have made their first deposit. Once a player has 1,000 loyalty points, they can exchange them for €5 bonus cash.

Payment Methods

Depositing and withdrawing are both done easily at Hello Casino thanks to an array of payment methods offered. Credit and debit cards, bank transfers and some e-wallets are the options available which mean that most players will have no problem making transactions.

The currencies currently accepted at Hello Casino are EUR, GBP, USD, AUD, CAD, SEK and ZAR.

How to Make a Deposit

When you get around to making a deposit at Hello Casino, you will be pleasantly surprised at just how many payment methods you can choose from. The minimum deposit is €10 and you will have the choice of Visa/Mastercard, Skrill, PayPal, Neteller, Trustly, Giropay, Sofort, Paysafecard and the possibility of some other localised options.

All deposits are completed instantly so that players can get playing straight away. Additionally, there are no fees charged on top of deposits by Hello Casino.

How to Withdraw / Cash Out

Visa/Mastercard, Skrill, PayPal, Neteller and Bank Transfer are the only options for withdrawal. This is not quite as impressive a list as there is for deposits but there should be something that most can use. The minimum amount that can be withdrawn is €10 while the maximum is €5,000 per week. That maximum withdrawal is on the low side which is disappointing.

Hello Casino will also only complete withdrawals using a payment method that has been used before for depositing. If a number of different methods have been used for depositing, players will be able to choose. Hello Casino does not charge any fees on top of any withdrawals.

Payouts are generally completed fairly quickly at Hello Casino. E-wallets are usually done in a day while credit/debit cards and bank transfers can take up to 3 and 5 business days respectively.

Game Selection

There is a decent selection of games at Hello Casino with there being around 700 in total. More than 600 of those are slots while the remaining games are made up of table games, live dealer games and some video poker.

The mobile-friendly interface at Hello Casino is a dream to use. Players can easily use a number of different categories to narrow down their search. Players can also search by name or developer if they have favourites of either.

‘All’, ‘Top”, ‘New’, ‘Slots’, ‘Live Casino’, ‘Table Games’, ‘Jackpots’, ‘Other’, ‘Favourites’ are the categories that can be clicked into at Hello Casino. Players can also use ‘Provider’ to narrow down the games by the software developers that created them or via the search feature.

Casino Games Software Providers

A common theme with White Hat Gaming online casinos is that they provide games from a very large number of software providers. We counted 86 in total which is a huge amount when you consider there are some casinos that only use one.

Without wanting to list them all, we will at least let you know that big names such as NetEnt, Microgaming, Evolution Gaming, Play’n GO, Quickspin and Thunderkick are all accounted for at Hello Casino.

Casino Slots

A large portion of the games at Hello Casino are slots which is understandable given their popularity. You will find popular branded slots, numerous themes and of course, a wide variety of reel formats and bonus features. As for the types of slots, you have everything from classic slots to progressive jackpot slots and everything else in between.

You will notice a lot of big-name slots here from some of the world's leading developers. Game of Thrones, Planet of the Apes, Ted, Immortal Romance, Thunderstruck II and Break Da Bank are all popular titles that are renowned for their excellent gameplay and lucrative payouts.

For the bigger wins at Hello Casino, you will want to play on the progressive slots. There are 49 of them here and they can be found in the ‘Jackpots’ category in the lobby. Hall of Gods, Divine Fortune, Mega Fortune, The Goonies Jackpot King and Mars Attacks, in particular, are among the most popular of the progressive jackpot slots at Hello Casino.

Casino Table Games

By clicking into ‘Table Games’, players will be able to find a large selection of 37 classic table games to enjoy. As you might expect, a good number of these are Blackjack and Roulette tables but there are plenty of other types of games to enjoy as well.

Blackkjack is represented 9 times with variations such as Double Xposure Blackjack, Single Deck Blackjack and European Blackjack. As for Roulette, you have both the single zero and double zero versions of the game across French, American and European roulette.

If you like to try out other table games, Hello Casino also has plenty of these for you to check out. Mississippi Stud, Casino Hold’em, Swap the Flop, Six Shooter, Baccarat and Punto Banco are just some of these games.

Live Casino

There are 17 live dealer games at Hello Casino and each of them is from Evolution Gaming. Found in the ‘Live Casino’ category, there is a good selection of tables including all of the more popular casino table games.

Hello Casino seems to have gone down the route of more games and fewer variations of Roulette and Blackjack. The latter is a common theme at many online casinos as these two games are the most popular. Instead, here at Hello Casino, there are just two Roulette tables and one Blackjack table.

If poker-style games are more your thing, you will be able to enjoy the likes of Casino Hold’em, Caribbean Stud Poker, Three Card Poker, Baccarat, and Ultimate Texas Hold’em. Players will also find a few other interesting table games such as Deal or No Deal, Football Studio and Monopoly in a live format at Hello Casino.

Mobile Casino Review

Hello Casino is about as mobile-friendly as it gets. The interface contains very little clutter, has been designed with mobile devices in mind and requires little more than a bit of scrolling to navigate through the games. For those reasons, there is no app for iOS and Android users as they can just navigate to the instant play casino via a web browser.

Customer Support

Good quality customer support is something that can have a major impact on the popularity of an online casino. Conversely, the opposite could be the end of one. At Hello Casino they understand this and ensure they fall into the former category by providing highly responsive 24/7 support.

They do make some bold claims about their live chat feature of responding within a minute but they were proved right on the numerous times we tested them out on this. The only other way to get in touch with their support team is via email.

• Email Support
• Live Chat

Start Playing at Hello Casino

We are spoilt with some great online casinos to choose from these days but Hello Casino has to be one of the best of them right now. Perfectly designed for mobile players and with an extensive list of providers supplying the 700 games, it is easy to understand why it has become so popular. Additionally, being licensed by three regulators is also going to attract players that want to be sure of a fair and safe gambling experience.

In fact, it is safe to say that this online casino has thought of just about everything with its excellent interface, RTP info page, loyalty rewards, regular bonuses, a good welcome bonus, and 24/7 customer support so you are never left waiting when you have an issue or question.