HiSpin Casino review
HiSpin is an online casino and sportsbook that first entered the iGaming scene in 2025 under the ownership of Silver Oceans Enterprises S.R.L. Although a fresh platform, the site has put together a 4,000+ gaming library featuring online slots, live dealer, and crash games, while also giving new players a 150% first deposit match bonus worth up to €1,000 and 50 free spins on top.
Regular depositors will also benefit from 10% weekly live casino cashback and a VIP program that can boost payout limits and speeds, and give access to exclusive bonus deals.
In our HiSpin Casino review, we take a closer look at those bonuses, test the customer support and payment processes, while giving our opinion on where the site can improve.
History Of HiSpin Online Casino
HiSpin is a relatively new online casino and sportsbook that launched in 2025 under the operation of Silver Oceans Enterprises S.R.L., a company registered in Costa Rica. Before this review, we’ve yet to come across this operator. However, as it holds a licensing certificate issued by Anjouan Gaming, we believe the site offers legitimate online gambling services.
HiSpin Casino
150% up to €1,000 + 50 Free Spins
Code Not Required
Minimum Deposit: 20€
Wagering: Bonus x40
HiSpin Casino Licensing Framework, Security, and Player Protection
The licensing information isn’t listed in the footer as expected, but it is clearly outlined in the terms and conditions. HiSpin operates under the Offshore Finance Authority of the State of Anjouan, and we’ve verified that its licence (ALSI-202507016-FI1) is active. According to that register, it was first issued in July 2025 and is due for renewal before July 2026.
It's worth noting that Anjouan's gambling framework doesn't quite match the authority of top-tier regulators like the MGA or Curacao's GCB, though it has been gaining traction with operators since 2024. The main concern, however, is its more lenient approach to responsible gaming, which is why you won't find any responsible gambling tools at HiSpin.
What we like
- Fair 40x (bonus only wagering requirements)
- Popular Games from well-known software providers
- 10% live casino cashback with 0x rollover
- 150% Deposit match on your First Deposit
What we don't like
- Few Fiat Payment Solutions
- A small gaming library
- No regular reload bonuses or tournaments
- Unresponsive email and live chat support
- No progressive jackpots
HiSpin Casino Overview
| Online | Since 2025 |
|---|---|
| Licence | |
| Games | 4,000+ |
| Software | |
|---|---|
| Owner | Silver Ocean Enterprises SRL |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, BTC, ETH, XRP, LTC, DOGE, SOL, BNB, TRON |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 20€ |
| Min Withdrawal | 25€ |
| Withdrawal Limits | Up to €15,000 within 3 days, over €15,000 within 7 days |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
HiSpin Casino - Overview of available bonuses
The opening welcome bonus at HiSpin positions itself well, offering a three-stage welcome bonus featuring deposit matches and free spins on selected slots, with fair wagering requirements. Furthermore, live casino enthusiasts who play regularly at the casino can claim a 10% cashback on Sundays after making their first few deposits. Overall, it’s a short list of promotional deals, which we’ll cover in more detail below.
HiSpin Welcome Bonus - 150% up to €1,000 + 50 FS
Your first three deposits include the option to claim the HiSpin Casino welcome bonus via deposit match deals. Each offer is also accompanied by free spins on the Gates of Olympus online slot, which won the EGR Operators Game of the Year award back in 2022.
A point worth noting is that the exact deposit match amounts for the second and third deposit bonuses are not mentioned. However, the site does state that at each stage, you’ll need to fund your account with a minimum of €20.
- First Deposit: 150% up to €1,000 + 50 Free Spins (Gates of Olympus)
We’ve extensively tested many online casinos, and from our experience, the 150% match on the first deposit is higher than typical market rates, which are often 100%. As for the second and third deposits, the percentage matches are slightly better than industry averages, though we would like to see more than 25 and 10 free spins, respectively.
Bonus Rules and Rollover Rules
The 40x rollover (bonus only) is a good start, as it holds its own against the competition, particularly when you consider many platforms require 35x on deposit and bonus combined. Only a small handful of online casinos we've reviewed offer slightly lower requirements. Where we're not convinced is the three-day expiry window to meet the playthrough. A longer timeframe of 10 to 20 days would make turning over the deposit more realistic.
Adding to this, although we’d rather not see caps on bonus-to-real-money conversions, the €1,000 win cap is fair, while the €5 maximum bet requirement is a standard requirement across the board within the iGaming industry, so no complaints here. Finally, there is a handy section in the casino lobbies named ‘Bonus Wager’ that lists all games valid for bonus bets.
Regular Bonuses at HiSpin Casino for Existing Members - 10% Live Casino Cashback
Regarding the regular bonuses, to put it simply, there are none. The only promotion currently available is a wager-free cashback offer for losses incurred while playing live casino games. Aside from this, the casino doesn’t advertise any reload offers or free spins to claim, nor any tournaments or challenges to participate in.
- 10% Sunday Live Casino Cashback: All players who have made at least two deposits at HiSpin automatically qualify for 10% wager-free cashback on losses accrued on Sunday when playing live casino games. The amount, which cannot exceed €100, is credited to player accounts every Monday.
The live casino cashback isn’t the best we’ve seen, with most offering a 25% cashback with 1x wagering, but it’s still not a bad deal thanks to the 0x rollover. Why online slot players are not catered to is a mystery, but HiSpin is still relatively new to the iGaming scene. As such, there may be room for growth, so we're hoping to see more regular promotional offers added as the platform matures.
The VIP and Loyalty Program At HiSpin
The loyalty program is rather limited, and only high-stakes players will draw the attention of HiSpin's VIP team, which operates under an invite-only policy. Therefore, it appears that regular players on a budget probably won’t be rewarded for regular gameplay. Being picky, the details of what VIP members get aren't entirely clear to us either, but the benefits are stated as:
- A VIP Manager
- Exclusive Cashback
- Faster Withdrawals
- Priority 24/7 Support
- Instant Milestone Rewards
From experience, we have found that most online casinos make an effort to explain how their VIP program progressively rewards high rollers. Yes, there is an FAQ section, but unfortunately, the HiSpin loyalty program provides little information on its tiers, likely due to its invite-only policy. If you are a high roller, we suggest contacting customer service for more information to see what they can offer.
Payment Options, Payout Times, Minimum Deposit, and Limits
Regarding deposits and withdrawals at HiSpin, the casino supports EUR via several banking options, including credit/debit cards and Google Pay and Apple Pay. While cryptocurrencies are mentioned on the site in sections like the terms and conditions and FAQs, we found no evidence that they’re currently supported.
You Can Use These Payment Methods
- Debit and credit cards (Visa and Mastercard)
- E-wallets (Google Pay and Apple Pay)
The minimum deposit requirement is €20 across all banking methods. Also, when funding your account, you will not encounter any fees and can expect your real money balance to reflect your deposit in less than a minute.
HiSpin Online Casino Withdrawal Times, Limits, and Fees
A known customer (KYC) is checked before you make your first withdrawal, a process that requires you to verify your phone, email address, identity, address and source of funds. Once cleared, you’re free to request a withdrawal of at least €25 or more from your real money balance.
You then have to wait up to three days for HiSpin to process your cash out before funds are sent to your chosen banking method. One positive we noticed is that there are no deposit turnover requirements mentioned, which is a refreshing change. Although most Anjouan online casinos only require a 1x turnover, a 0x turnover on deposits is still an improvement.
Maximum Withdrawal Limits
- Weekly: €15,000
The Software Providers and iGaming Lobbies at HiSpin Casino
The gaming collection at HiSpin is hand-picked from 25 studios, with names like Pragmatic Play, Play'n GO, BGaming, Betsoft, Endorphina and Red Tiger Gaming contributing to a library of over 2,300 games. Slots, live dealer tables, crash games, and virtual tables are available throughout a lobby system that provides separate categories for each game type alongside a software provider filter and a handy search bar for navigating the gaming portfolio.
Online Slots Portfolio - Pragmatic Play, Betsoft, Play’n GO
Even though the slot gaming library isn't the most extensive we've seen, what the collection lacks in search capability it makes up for in range. Megaways slots appear in good numbers, cluster pays and pay-anywhere mechanics are well covered, and there's no shortage of traditional payline and classic slot games either.
- New Slots: Fruit Vegas Extreme, Lava Balls, 4 Fantastic Vikings Go Fishing, Doomsday Rampage
- Popular Slots: Madame Destiny Megaways, Pig-A-Boom, Chicken Rush, Gonzo’s Quest Megaways
In addition to slot machines, we also tested the crash and instant-win game lobbies. Within the categories for both, you’ll find Spribe’s multi-award-winning Aviator alongside notable releases, including Cricket Boom, Hungry Frog, and Luck & Magic Scratch.
Full Suite of Progressive & Fixed Jackpot Games
Oddly, the jackpot lobby displays just 17 titles, but before we visited this section of the casino, we had already come across at least 100+ jackpot games scattered throughout the main slots lobbies. They included Hold & Win and Hit & Spin titles as well as games like Wild Spell, Diamond Strike, and Road 2 Riches that don’t come with a jackpot label, but still feature respins with fixed jackpot wins, some of which can pay up to 5,000x multipliers.
- Popular Non-Progressive Jackpots: Gold Nugget Rush: Hold & Win, Thunder Coins Hold and Win, Vegas Starstruck Running Wins, Royal High Road
We're not entirely sure why the jackpot lobby doesn’t include some games, but it's worth knowing these additional options exist. However, in case you were wondering, unfortunately, what you won’t find within the HiSpin Casino gaming portfolio are progressive jackpot slots.
Live Casino Games
For us, the live lobby is one of the highlights at HiSpin, boasting over 200 titles from the two studios considered the best in the business.
Both Evolution and Pragmatic Play Live offer players an eclectic mix of live dealer roulette, blackjack, poker, and dice games, with stakes typically ranging from €0.50 to €10,000+. Furthermore, you’ll come across a dozen live gameshows, some of which have won accolades from the likes of the SBC Awards and EGR Awards.
- Live Poker Variations: Three Card Poker, Caribbean Stud Poker, Texas Hold’em Bonus Poker, Bet on Poker.
- Live Multiplier Games: Lightning Dice, Super Stake Roulette 5,000x, Gravity Blackjack, Power Up Roulette.
If we had to be really picky, the one quibble some players may have is that having only two live dealer software providers doesn’t provide enough diversity. At the end of the day, it’s down to your personal preferences.
HiSpin Casino App and Mobile Casino
Our mobile testing for HiSpin Casino focused on real-world usability rather than simple device compatibility, and the platform performed well. Players get two options. Option one is a progressive web app (PWA) that lets you access the casino with a single tap. Option two is to use your web browser and save the site as a bookmark or shortcut.
We also tested HiSpin across both the PWA app and multiple browsers, including Chrome, Brave, and Safari, and saw virtually no difference in loading speeds, navigation or gameplay stability between the two mobile options. As a result, both offer a responsive mobile website with snappy loading times that automatically adjust to your device’s screen size.
HiSpin Casino Experience with Customer Support
Although HiSpin mentions 24/7 customer support via live chat and email, when we tried to connect with an agent via the site’s chat feature, we received a notification that the team was currently away and that our message would be replied to via email. Unfortunately, each time we tested the live chat across multiple days, we always received the same response, so we’re not sure what’s going on with this section of the site’s support.
How To Contact HiSpin Casino Customer Service
- Live chat (24/7)
- Email support ([email protected])
- Help Centre/FAQ section
Our complications with getting help at HiSpin continued when using email. We’ve sent several messages and haven't received a reply to date. We’d hope that improving support is a top priority for the platform, as this is an area that’s likely to lead players to opt to play elsewhere. The only positive is a small but admittedly useful FAQ page that does shine some light on common issues.
Comparing HiSpin Casino with iGaming Competitors
If HiSpin Casino doesn’t fully meet your needs, the iGaming platforms below offer alternative experiences with different strengths.
HiSpin Vs. Koru Casino
If you prefer your online casino to offer more regular bonuses and promotions, you might consider Koru Casino, which gives you tons of options when you want extra value for your deposits. The platform lists many regular reload deals, free spins offers, and weekly cashback, and gives you access to provider-led network promotions like Pragmatic Play’s Drops & Wins. Plus, this site is a great alternative if you enjoy progressive jackpot slots, with it featuring standalone titles like Mega Joker and Greedy Goblins.
HiSpin Vs. SafeCasino
HiSpin’s game collection isn't the biggest, which understandably means some of you will want a platform that offers more in terms of numbers and variety. In that case, you have many other platforms to choose from, although we’d recommend SafeCasino as a good place to start. Its 7,000+ collection is far from the largest we’ve seen, but it's three times HiSpin’s.
Rounding Up Our HiSpin Casino Experience
HitSpin’s strengths are noticeable from the start. Its welcome package, including the 150% match and free spins with a 40x wagering requirement, is stronger than what many similar platforms provide. It’s also encouraging to see live casino players offered cashback. That said, it would be more beneficial to unlock the offer immediately rather than after a period of continued deposits.
The caveat to this casino is that its shortcomings are just as noticeable as its strengths.
While top-rated software providers like Evolution, Pragmatic Play, and Play’n GO are available, the overall selection of 4,000 games remains limited, especially compared to competitors offering over 10,000 games. Another point to mention is that progressive jackpot slots are not available, which, in our view, would have added at least something to make up for the small gaming library.
Then there is the lack of reload bonuses, which may be off-putting, mostly for online slot players, while the VIP program is restricted to invited users only, meaning if you play regularly with a low budget, it’s unlikely you’ll be rewarded. Furthermore, to add the final nail to the coffin, the deposit methods are noticeably limited, and there are no responsible gambling tools.
Overall, there are positives to joining HiSpin Casino, but, to be honest, the negatives outweigh the positives at this time. As mentioned earlier in this review, this is a new iGaming website, and as time goes on, the areas we mentioned that need improvement will likely be dealt with.
