Hippodrome Casino UK review
The Hippodrome Casino is a UKGC-licensed online and land-based gambling establishment since 2012. The online casino brand launched soon after in 2013. Currently, new players can sign up and claim a 100% deposit match up to £100 + 100 free spins. The site itself hosts popular online slots, table games, and live dealer games; some of those live dealer tables are also accessible on the main casino floor of the brand's land-based operation.
History Of Hippodrome Casino
The Hippodrome online casino opened in 2013. Although the branding, such as logos and colours, is the same as that of the land-based casino venue, Betway Limited, a Maltese company incorporated in 2006, operates the online operations. Betway Limited specialises in online casino management.
Hippodrome Casino UK
100% up to £100 + 100 Spins
Code Not Required
Minimum Deposit: 10 GBP
Wagering: Bonus x10
Gambling Licence and Player Security
Betway and the Hippodrome Casino hold UK Gambling Commission licensing authorisation. The Hippodrome land-based operations operate under separate account numbers.
The Hippodrome Casino Limited has a Non-Remote licence under account number 29471. Furthermore, the URL for the Hippodrome online casino shows up under the Betway UKGC account number as 'White Label'. For all online casino operations, Betway Limited holds the remote licence under UKGC account number 39372. On top of this, eCOGRA has issued an ISO/IEC 27001:2022 certification to the operator, Betway.
Under the UKGC, all player funds are kept in a separate bank account from the operator's and Betway uses 'High Protection', meaning your funds will be fully returned if the company become insolvent. Also, the online platform's security strictly follows the 10 Steps to Cyber Security. These 10 steps are part of the Government Communications Headquarters (GCHQ) National Cyber Security Centre (NCSC) in the United Kingdom.
What we like
- 0x Wagering Free Spins Welcome Bonus
- Popular Land-Based Casino Establishment
- Global Gaming Awards Winner
- Slots Also Available in UK Land-based Venues
- High Protection of Player Funds
- eCOGRA certified
What we don't like
- Only Games Global Progressive Jackpots
- Bonus is only available via debit card deposits
- Age of the Gods & Jackpot King are not available
Hippodrome Casino UK Overview
| Online | Since 2013 |
|---|---|
| Licence | |
| Games | 1,000+ |
| Software | |
|---|---|
| Owner | Hippodrome Casino Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 5 GBP |
| Withdrawal Limits | No withdrawal limits |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Hippodrome Casino Bonuses And Promotions
New customers can claim the Hippodrome online casino welcome bonus, which boosts their first deposit. As a regular player, you can take part in prize drops with 0x wagering requirements and regular promotions.
Welcome Bonus - 100% up to £100 + 100 Free Spins worth £20
To claim the welcome bonus, you need to deposit a minimum of £20 using a debit card within 7 days of signing up. Other deposit options have been excluded. To claim the offer, you need to opt in on the registration form or at the cashier. After making the first deposit at the cashier using a Visa debit card, the bonus money balance appeared instantly, but the wager-free spins were not yet available.
- First Deposit: 100% match bonus up to £100 + 100 Free Spins worth £0.20 per spin, giving you £20 worth of free spins
When we began placing bets, the wagering requirement progress bar immediately began moving because, from the outset, each bet uses 50% real money and 50% bonus money. Most UK casinos' bonuses only begin using the bonus balance after your real money balance reaches zero; however, at the Hippodrome Casino, both bonus and real money bets count towards the wagering requirement. This sticky bonus setup also makes it easier to play through the bonus rollover.
Free Spins on Big Bass Bonanza
The casino credits the 100 free spins as soon as you have placed your first £20 in bets playing any online slot game. When opening Big Bass Bonanza, you can select 'Play Now' to use your spins right away or 'Play Later'. There was no expiry date shown on our spins, and once we used them, our real money balance was credited immediately.
Main Bonus Rules - BCR Sticky Bonus
This is a sticky bonus that uses a Bonus-to-Cash Ratio (BCR) system, which works in your favour. To clear the wagering requirement, you'll need to bet only 10x the bonus amount. That means if you deposit £20, your bonus is £20; the wagering requirement only applies to the £20 bonus balance. Therefore, you'll need to place £20 x 10x (rollover) = £200 worth of bets. These bets include both real and bonus money, which contribute towards the wagering requirement.
The most important rule to follow is not to exceed the 30% max bet. If you deposit £100 and receive a £100 bonus, the 30% max-bet rule applies to the £100 bonus, so you should aim to bet under £30. As for bonus expiry, there's a full 30-day validity. As game contributions, Slots and Parlour Games contribute 100%, while most table games contribute 8% to wagering. Also, there is no maximum bonus-to-real-money conversion or maximum winnings for free spins mentioned.
Hippodrome Casino Regular Bonuses
The regular bonuses offered by the Hippodrome online casino are mostly custom offers sent to you via email or SMS. During the registration process, ensure you agree to receive these promo offers. In addition to email and SMS promos, you can win cash with 0x wagering requirements by playing software provider network promotions.
- Lucky Rush Tournament: The Lucky Rush promotion features weekly leaderboards and a total £5,000,000 Prize Pool. Most of the games are from the UK software provider Playtech. All you need to do is opt in via any of the qualifying games showing on the Lucky Rush promo page. If you climb to a cash-paying spot on the leaderboard, you'll win a prize with 0x wagering.
- Pragmatic Play Drops & Leaderboards: On top of this, there is the chance to win prize drops or a place on the leaderboard playing games that qualify for the Pragmatic Play Drops and Wins promotion.
Payment Methods and Payout Speeds
The Hippodrome Casino accepts most major UK payment methods at the cashier. It's a clearly laid out section with minimum deposit limits shown for each deposit method. You'll find that you have the flexibility to deposit GBP using a bank card, e-wallet, bank transfer via your banking app, mobile, or a cash voucher.
You Can Use These Payment Methods
- Debit and credit cards (Visa, Mastercard - Debit Card Only)
- E-wallets (PayPal, Neteller, Skrill)
- Banking: (Trustly, Wire Transfer, Instant Bank Payment via UK Banks)
- Vouchers: (Paysafecard)
- Mobile Payments: (Apple Pay)
Deposits
The minimum deposit for the Hippodrome Casino is £10. Once you've entered your deposit amount, you'll remain on the cashier page while an encrypted payment-processing window or OTP page appears, allowing you to confirm the transaction and enter your security credentials. For bank transfers, you'll typically need to confirm the deposit via your banking app.
Just as a reminder, in case you are unaware, all gambling establishments operating in Great Britain are prohibited from accepting credit card payments. Therefore, if you prefer to deposit using a bank card, you'll need to use a debit card.
Withdrawals
There is no minimum withdrawal amount, per se. However, the minimum for free withdrawals is £5. If you withdraw less than this amount, you will be charged £1. The cashout options available are VISA, MasterCard, Bank Transfer, Paysafecard, Papal, Neteller, and Trustly. There is no minimum withdrawal limit, making the Hippodrome online casino ideal for high rollers, especially when combined with its 'High Protection' segregated funds status.
When you make a cash-out request, the Hippodrome Casino will typically approve and send funds within 0 to 48 hours. However, if you haven't completed the KYC checks yet, you'll need to do so. You'll need to send a valid ID, proof that you own the deposit method, and proof of address.
Hippodrome Casino Games and Software Providers
Software providers supplying games for online play include Pragmatic Play, ELK Studios, NetEnt, Hacksaw, and Gaming Realms. Also, UK game developers supply land-based gaming machines with slots and virtual table games, including Playtech, Blueprint, and IGT.
By far the largest selection of games comes from Games Global, due to the brand's connections with multiple iGaming studios. Therefore, you will also find online slots created by Gameburger Studios, Alchemy Gaming All For One Studios, Neon Valley, and Pear Fiction. Furthermore, you will find a selection of live casino software providers in the live dealer section below.
Video Slot Games
We found many online slots available on the Hippodrome online casino platform as well as in its land-based establishment. Sahara Riches Cash Collect and Leprechaun’s Luck Cash Collect are two good examples.
As for the gaming lobbies, we like how the Hippodrome organises games into distinct sections. Tournaments, Big Bass Slots, In-Club, King Millions, and Gold Blitz. You can also sort games by Fishing Slots, Top 10, Cash Collect, Megways, and Branded Slots lobbies.
- Big Bass Slots: Big Bass Trophy, Big Bass Raceday Repeat, Big Bass Splash 1000
- IGT Slots: Cleopatra II, Wheel of Fortune Megaways, Ghostbusters Triple Slime, Cats
The top 10 slots when writing the Playcasino.com Hippodrome online casino review include Eye of Horus, Cleopatra, Big Bass Splash, Fishin' Pots of Gold, Gold Blitz Extreme, and Blazing Rush Express. Also, look out for Games of the Week in the Top 20 slots collection.
Live Casino Games & Game Shows
As far as live online casino lobbies go, the Hippodrome Casino hosts what we here at Playcasino.com would class as the leading live dealer brands in the business. The four top brand names include OnAir Entertainment, Evolution Gaming, Playtech, and Pragmatic Live.
There are live bingo games by Pragmatic Play and Evolution, such as Mega Ball, Cash or Crash, Monopoly Big Baller, and Vegas Ball Bonanza. Other live online gaming options, such as blackjack, include Live Mega Fire Blaze blackjack tables that give you a shot at winning multipliers on top of playing single-zero roulette. Adding to this are Lightning Blackjack and the chance to play live Hippodrome Blackjack games.
- Branded Tables: Hippodrome Roulette, Hippodrome Speed Baccarat, Hippodrome Blackjack, Bellagio Roulette
- Evolution Lightning Games: Lightning Dice, Lightning Storm, Lightning Roulette, Lightning Blackjack
Other fun table games include Super Sic Bo, Anadar Bahar, a variety of Baccarat games, and roulette. Some of the roulette games are inside the land-based version of the Hippodrome Casino, where you can place bets alongside players physically playing inside the brick-and-mortar venue.
Game Shows
Sweet Bonanza Candyland Live, Snakes & Ladders Live, and Treasure Island Live have become in-demand game shows courtesy of the Pragmatic Play live casino studio. Evolution is also on top of its game when it comes to live game shows.
- Evolution Game Shows: Dream Catcher, Crazy Time, Monopoly Live, Stock Market
- Popular Game Shows: Family Feud Live From Vegas, 9 Pots of Gold Live Fruit Machine, Winterfest In Wonderland
Playtech and OnAir Entertainment also host popular game shows at the casino. 9 Pots of Gold stands out because it is a live online slot game.
Mobile Casino Review
We tested the Hippodrome mobile casino using mobile web browsers. Chrome, Edge, and Safari are our go-to browsers, as they are the most widely used in the United Kingdom. We had no problems signing in or loading games. In addition to our variety of tests, we used Google, Windows, Android, and iOS operating systems on tablets and smartphones.
The mobile casino version is clear and precise. We found browsing through the various gaming lobbies easy. And for the most important point, all casino games load quickly whether connecting via WiFi, 4G, or 5G.
Customer Support
We began by reviewing the self-help tools, which are the first place most players look to find information about bonuses and the terms of use to play at the casino. Under the Help and Support section, there is a mobile and desktop-friendly FAQ area with twelve options to choose from. Under each, you will find a variety of detailed FAQs related to the topic.
- Live Chat: Getting in touch with the live support team was fast. Once you sign up and log in, the live chat becomes available. Each time we needed assistance from the live chat option, we were put in touch with a support rep in under a minute. The support agents were friendly and offered personalised answers.
- Email: The support email address is [email protected]. As an alternative, you can also use the email support form made available once you are a member. As part of our Hippodrome casino review, we also tested the email response time. It is not bad. Just 3 to 5 hours, and you can expect a support member to reply.
- Complaints Procedure: It is standard practice for all UK online gaming sites to offer an Alternative Dispute Resolution partner in section 10. Support and Complaints via the terms and conditions. If you have a dispute with the Hippodrome online casino and you are not happy with the resolution presented, you can escalate the issue to eCOGRA.
Alternative Online Casinos
To help you make the best decision when choosing one of the many online casinos available in the United Kingdom, we picked two of the Hippodrome online casino platform's competitors to make a comparison.
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| Online Casino | Hippodrome Casino | Jackpot City Casino | Playmillion Casino |
|---|---|---|---|
| Welcome Bonus | £100 | 150 free spins | £20 |
| Wagering Requirements | 10x (Deposit Match) / 0x (Free Spins) | 0x | 10x |
| Free Spins | 100 | 150 | - |
| Game Providers | 12+ | 12+ | 75+ |
| Minimum Deposit | £10 | £10 | £10 |
| Monthly Withdrawal Limit | Unlimited | Unlimited | Unlimited |
| Sports Betting Availability | ❌ | ❌ | ❌ |
Our Opinion Of Hippodrome Casino
It is an impressive feat for an online casino to have its brand accessible online. The Hippodrome Casino in London has an excellent reputation and has picked up numerous awards. It is also a unique casino for patriotic UK players looking to play online at a British-owned casino. Several Playcasino.com reviewers regularly visit the venue, and we can confirm that the online casino offers a good mix of slot games and live table games, which are also available in the Hippodrome's land-based and online versions.
That means you can visit the casino itself and find slots and live tables that you can play online, too. If you do sign up for the online casino version, the welcome bonus is certainly one of the most appealing compared to other UKGC online casinos. The sticky bonus makes it easier to play through the low 10x wagering requirement than most competitors' bonus rules. Plus, the 0x wagering requirement on free spins is a great way to build a real-money balance.
As we like to conclude by pointing out the negatives, we have had to be quite picky. The casino is so well-designed for mobile and desktop players that it's tough to suggest ways the Hippodrome Casino online could improve. We would say to add more UK software providers, such as Push Gaming, Barcrest, and Reflex Gaming. Not only are these brands British, but some of their slot games are also available in British pubs, clubs, and casinos.
Another point that could improve the casino's jackpot collection is to add other networks. Playtech's Age of the Gods and Blueprint's Jackpot King networks would really enhance the jackpot section. Aside from these minor points, we feel the Hippodrome online casino offers an excellent iGaming interface.
