Casino Heroes review

Casino Heroes was established in 2014 and is run by Hero Gaming Limited Casinos. Official gambling licenses with the Swedish and Maltese authorities allow a good selection of countries to sign up to the site, although players from the UK are now restricted.

The casino on first impression looks modern and welcoming with great graphics and a simple menu to help you navigate through the site. The adventure promotion idea is the big attraction of the site though and this brings a new angle to the casino gaming experience as you are swept away to Treasure Island, Rock of Riches, and Mythical Mountains. Casino Heroes has grown to become a very popular gaming site amongst European players, and this popularity all comes down to the immersive experience and wealth of games available throughout the casino.

Casino Heroes

100% up to €50

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x 40

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Features

• Easy site navigation
• Immersive adventure promotion
• Excellent live dealer gaming
• Visually appealing casino

What we like

• Big variety of games
• Fast-paced ‘Blitz’ games
• Up to €50 welcome bonus

What we don't like

• Live chat not 24/7
• Multiple countries restricted

Casino Heroes Overview

Casino History

The history of Casino Heroes is still brief in terms of their career, but their unique theme and adventure promotion looks like it will keep them popular amongst casino players. They have obviously spent a lot of time creating a player-friendly site and the idea of this ‘gamified casino’, as the founder Mr Westin calls it, is something that has been creating a buzz in the iGaming industry over the last few years. It looks like the site has mastered this style of casino gaming and although they recently moved out of the English market, they still have a lot of countries in which they can offer this unique and immersive gaming experience.

Licenses / Security & Fair Play

The site is fully licensed and regulated by the Maltese and Swedish gambling authorities. Players from around Europe and some of the Scandinavian countries are all free to sign up to the site and use their iGaming casino services on offer. There is still a long list of countries who are restricted, including France, Spain, Belgium, and now the UK, so check with the site if you are unsure about your home nation and their restriction rules. In terms of security and your personal data, you can trust the Casino Heroes site with your details and banking transactions.

Bonus / Promotions Summary

Welcome Bonus

Casino Heroes provides all new customers with a 100% match deposit up to €50 and although it’s not the most generous of offers, it does provide you with a good amount of bonus to play at the casino:

• First Deposit: 100% Match Bonus up to €50

Wagering Requirements

The bonus comes with a 40x turnover requirement and the minimum deposit required is at least €10. You should keep to the maximum bonus bet of €5 when clearing your bonus and you’re given a total of 60 days to use the bonus, so there is no rush on your part when using this particular bonus

Game Contribution

You can wager on slots for 100% of wagering contribution apart from the listed titles in the T&Cs. Video Poker counts as 30%, other poker card games count as 10%, and blackjack and roulette count as 5%. Lastly, any wagering on Baccarat will not count towards clearing any of the bonus.

Adventure Loyalty Promotion

The loyalty program at Casino Heroes is a hugely popular promotion amongst players. You are swept up and away to a world of three mystical islands where you then start to progress through various levels. Earn red rubies with every bet that you make and collect treasure bags and treasure chests when you reach certain goals and defeat island bosses. We have seen this idea before, but Casino Heroes has taken the idea to another level. It’s innovative and full of entertainment, but the best thing is that it rewards you with bonus, cash, and spins the more that you play.

Payment Methods Summary

How to make a deposit

Common banking payment methods are available when funding your account at Casino Heroes. Visa and MasterCard are the top choices, as well as Neteller, Trustly, Zimpler, Skrill, and EcoPayz are the other options. The minimum deposit at Casino Heroes is set to €10 and all transactions are instant.

How to withdraw / cash out

The casino does not state any withdrawal limits as such and so you will need to contact customer support for the finer details. Withdrawal requests are processed within 72 hours and it will take anywhere from one day to five days to receive your money.

Game Selection Summary

1. Casino games software providers

The range of game designers at Casino Heroes is a big highlight for players joining up to the site with top-name studios such as Microgaming, NetEnt, Evolution Gaming, Betsoft, Play' GO, Realistic Games, Quickspin, Yggdrasil Gaming, Push Gaming, and Pragmatic Play all supplying their games.

Casino slots

Popular titles at the Casino Heroes include Moon Princess, Wild Swarm, Reactoonz, and Dead or Alive 2. Players will find a wide range of themes and slot features to enjoy in this game collection and the sheer number of software providers makes this a popular gaming site amongst slots fans.

Casino table games

The Casino Heroes table game collection provides the players with games such as baccarat, casino hold’em, let it ride, mahjong exchange, casino stud poker. Of course, there are multiple titles for blackjack and roulette as well, all of which offer different stake limit options for casual players to high rollers.

Live casino

The live casino games are largely supplied by Evolution Gaming and with over 80 different tables to choose from, players at Casino Heroes are spoilt for choice. Play all the top casino games from blackjack to roulette and poker to baccarat in this modern style of online gaming.

Mobile Casino Review

The vast collection of games allows all Casino Heroes customers to enjoy the countless different titles, themes, and stake limit tables from the best gaming studios around the world, not only on desktop but in a fully optimised mobile format as well. Players appreciate the opportunity to play their favourite games on the go and wherever they are, and this casino allows them to do just that with no sacrifice at all on the quality and entertainment. The adventure promotion is also fully playable on your mobile, so you can carry on progressing through the islands, fighting bosses, and claiming prizes wherever you go!

Customer Support

The Casino Heroes customer service team can be contacted via both live chat and email options, however, we found no sign of a phone line option available on the site. The live chat function can be easily found at the bottom of the homepage via the ‘Support Centre’ tab. The Help option in the footer menu will also take you straight to the official help page. Here you will find a huge FAQ section and all the contact and information you could possibly need, with a handy search function as well to help you find exactly what you are looking for.

Conclusion

The Casino Heroes site was dealt a small blow when they had to leave the UK market but that hasn’t stopped them from carrying on their momentum into Europe and beyond. You can’t fault the website itself with its welcoming atmosphere and enticing graphics. The welcome bonus could have been more generous but at least there is something, with up to €50 bonus available. We think that the adventure styled promotion is the main feature of the casino, along with the top-rated collection of games. Combining these two features brings a real sense of gaming entertainment that goes a lot further than just spinning reels and flipping cards. It’s an immersive gaming experience and this was the exact intention of the Hero Gaming Limited company when they first set the casino up. Casino Heroes is destined for a lot more success if they carry on developing their unique and innovative casino gaming experience.