Duelz Casino review
Duelz Casino is a UK iGaming site set on a magical battlefield where you collect potions and spells by collecting stars while you place real money bets. You can then enter into battles versus other members who have joined from the United Kingdom and earn real money if you win. There is also an option to add friends, making Duelz one of the few social casinos in the country. As for the games, there are 2,200+ slots, virtual tables, live dealer tables, game shows and crash games.
History Of Duelz Casino
Duelz Casino entered Great Britain's iGaming industry in 2018, and in the same year, the casino won an EGR Marketing and Innovation Award. SuprPlay Limited is the operator and is a company founded in Malta, and also operates Voodoo Dreams Casino and NY Spins Casino. We checked the Malta Business Registry (MBR), and SuprPlay was incorporated on 1 March 2016 under company number C 74595.
Duelz Casino
100% up to £100 + 100 Free Spins
Code Not Required
Minimum Deposit: 10 GBP
Wagering: 35x (Deposit + Bonus)
Gambling Licence and Player Security
The Duelz Casino operator, SuprPlay Limited, holds a UK Gambling Commission (UKGC) under the account number 48695. We checked the licensing status under the Gambling Commission's account number 48695, and its status has been active since 2017. We also noticed that the same company operates Voodoodreams and NYspins casinos under the same UKGC licence.
In addition to its UKGC licensing, SuprPlay Limited operates Duelz under the licenses of the Malta Gaming Authority and the Swedish Gambling Authority. As for the casino's security, all iGaming platforms must pass the 10 steps to cybersecurity under Britain's National Cyber Security Centre (NCSC) framework.
What we like
- 2,200+ Casino Games
- Free Play Head-to-Head Tournaments
- PvP Gamification Treasure Chests & Spells
- Drops & Wins + Cash Blast Promotions
What we don't like
- No Software Provider Filters
- 1x Deposit Turnover For Free Withdrawals
- Segregated Funds 'Not Protected'
Duelz Casino Overview
| Online | Since 2018 |
|---|---|
| Licence | |
| Games | 2,000+ |
| Software | |
|---|---|
| Owner | SuprPlay Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP, EUR |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 20 GBP |
| Withdrawal Limits | 10,000 / 20,000 GBP per transaction |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
Duelz Casino Bonuses And Promotions
In the Duelz promotions locker, you can expect a first deposit welcome bonus, cashback, software provider promotions and an in-house Duelz tournament with no entry fee.
Welcome Bonus
The Duelz Casino welcome bonus offers a deposit match with 20 free spins per day for 5 days for new players who make their first deposit.
- First Deposit Bonus: 100% deposit match up to £100 + 100 free spins on Book of Dead by Play'n GO
Please note that free spins expire 3 days after they are not used. Also, you will need to log in each day to claim them. Moreover, if you withdraw while you have an active bonus, the bonus funds will be removed.
Main Bonus Rules
- Minimum Deposit: £20
- Bonus Money Wagering Requirement: 30x (deposit + bonus)
- Max Free Spins Winnings: 45x
- Max Bet For All Bonus Money: £2.00
- Bonus Validity: 30 Days (deposit match) / 7 days (free spins)
- Max Bonus to Real Money Conversion: £500 for the welcome bonus / £100 for free spins winnings
- Exclusions: None Mentioned
Note: By 2026, all wagering requirements for UK online casinos will be standardised at 10x, which is a new rule announced by the UKGC.
Bonus Bet Game Weights
- 100%: Video Slots, Classic Slots, Jackpot Slots, Scratch Games
- 5%: Roulette, Video Poker, Blackjack, Baccarat games including Punto Banco, 3-Card Poker, Oasis Poker, Red Dog, Live Casino Tables:
- 40%: Other Table Games
- Excluded: All games in section 6.2 of the bonus terms and conditions, certain games have been excluded from bonus wagering
Regular Bonuses
Duelz Casino's regular promotions are all about winning cash prizes with no wagering requirements. If you have a bad week, there is a cashback option, while player-vs-player gamification options are available via events and tournaments. Additionally, you can win real money by participating in software provider network promotions.
- Weekly Cashback: You receive a 10% cashback on any losses between Friday and Thursday. The cashback calculations end on Thursday and are paid out on Friday with wagering requirements. Also, cashback is applied to all Duelz casino games. Furthermore, to claim this offer, you need to receive an email, SMS or phone call.
- Duelz Casino Tournaments: Use your spells on other players. For example, you can poison your opponents so they lose HP, while you also have spells that help you regain HP and stay in the game, which means you have a chance to win the cash prize.
- Network Promotions: Network promotions, such as the Playson Cash Blast, give you a chance to win cash prizes. Play for the minimum bet required and on a qualifying game for prize drops, races, and leaderboard positions that pay real money with no wagering requirements. These promotions changes from time to time- right now, the featured game is Mega Moolah slot.
- Valuables: You can earn points to open treasure chests that unlock spells or purchase them. Spells include a shield, freeze, poison, healing, and other options. You can use these spell items to participate in PvP duels by entering tournaments and leagues under the Events menu option. Each one has a prize pool, and if you win, you earn cash prizes.
Payment Methods and Payout Speeds
Payments accepted by Duelz Casino include bank cards, e-wallets, mobile, and digital vouchers. Please note that, as per the UK Gambling Act 2005, you cannot fund your account using credit cards. As for payouts, the casino processes payments instantly. On your financial statement, deposits and withdrawals will either show up as SuprPlay Limited or SuprPay Limited.
How to Deposit
To deposit funds via Visa, MasterCard, Bank Transfer, Ecopayz, PayPal, Neteller, or Skrill, the minimum payment is £20. Deposits via Trustly, PayByMobile, or Paysafecard have a minimum of £10. All payment options come with a maximum deposit of £5,000, except for PayByMobile and Paysafecard, which have maximum deposit amounts of £40 and £250, respectively.
We also checked the banking options on the deposit page and can confirm that you can use most major British banks and online establishments, such as Wise and Revolut.
How to Withdraw
To withdraw funds, the minimum amount is £20. As for options available to withdraw, Duelz Casino supports Visa, MasterCard, Trustly, Bank Transfer, Skrill, Neteller, and PayPal. If you topped up your casino bankroll using a payment option not listed for withdrawals or using a Natwest card, you will need to cash out via a verified bank account.
Regarding cashing out large sums of money, the maximum is £20,000 for Trustly and Bank Transfer, and £10,000 for all other withdrawal options per transaction.
Important Withdrawal T&Cs
- Pending Time: Up to 72 hours.
- Deposit Turnover: You must rollover your deposit 1x. If not, Suprplay reserves the right to charge a 5% fee or £5.00, whichever is higher.
- Age Verification: Upon signing up, you will be required to provide a valid government-issued photo ID to verify your age.
- KYC Checks: Verification is mandatory for withdrawals over £2,000. You must provide documents that include ID, proof of address, a selfie, payslips and/or bank statements.
- Verification Time Frame: Not mentioned, although my age verification took just 20 minutes. I have yet to have been asked for a KYC check.
Duelz Casino Games and Software Providers
There are a handful of British-born software providers hosted by Duelz Casino, such as Push Gaming, Blueprint, Northern Lights, Inspired Gaming, Iron Dog Studios, and Barcrest, but surprisingly, no Playtech. We can also place Games Global as British, as the brand is based in the Isle of Man. Other top software providers are Pragmatic Play, Nolimit City, and Play'n GO.
Unfortunately, you cannot filter fruit machines by software provider; however, you can filter games by category in the Slots, Live Casino, and Table Games & Arcade lobbies.
Video Slot Games
You sort games by All Slots, New Slot Games, Jackpots Games, Fishing, Hold & Win, Megaways, Volatile, Take Me fishin', Drops & Wins and Non-Stop Drop via the main 'Slots' lobby by scrolling down.
You'll find newly released fruits slots under the 'new' section, plus modern and golden oldies that are still popular, spread across the other categories. Immortal Romance is a great example, with its original slot release available, accompanied by Immortal Romance II and Immortal Romance Mega Moolah.
Furthermore, the Play'n GO Book of Dead and Pragmatic Play's John Hunter adventure collections feature. If you are looking for penny slots, you can play the Rich Wilde and Book of Dead or Rich Wilde and the Aztec Idols for penny stakes by adjusting the paylines to one and your bet to £0.01 per spin. Also, look out for Penny Slot and Penny Roller fruit machines by Games Global and partners.
For more modern games, you can use the search bar to find Cash Collect games or scroll to the Take Me fishin' or Fishing categories. Also, Hold & Win fixed jackpot games are rising in popularity with plenty of new releases, and this mechanic has its very own category.
All online slots have a maximum bet of £2.00 for players under 24 and £5.00 for players 25 or over as per the rules of the UK Gambling Act 2005.
Jackpots
There are 40+ progressive slots in the Duelz Casino Jackpot Games category. If you spin in the highest jackpot on Wowpot!, Mega Moolah, or King Millions, you'll become an overnight millionaire. For the duel fixed and progressive jackpot action, try Thunderstruck Wild Lightning Mega Moolah Ultra Link & Win.
There are also classic stand-alone progressive slots giving you the chance to hit big wins. Play'n GO features Celebration of Wealth, Temple of Wealth, and Beast of Wealth. Additionally, you can spin for big wins on Yggdrasil's Ozwin's Jackpots. We were also happy to see NetEnt's Arabian Nights, Mercy of Gods, Mega Fortune, Divine Fortune, Vegas Night Life and Mega Joker slots in this section.
Stand-alone progressive slots pay anywhere from £5,000 up to £200,000 if you trigger the top jackpot win. Plus, if you win any progressive jackpot, withdrawal limits do not apply.
Live Casino Games and Game Shows
There are filters to sort the Duelz live casino section by software providers. When you select the live casino lobby, scroll down and you will find Pragmatic Play Live, On Air, Evolution, and Stakelogic Live. Across these three brands, there are 100+ live dealer game titles.
On top of the providers' filters, you can sort live games by type by scrolling through the lobby, Roulette, Blackjack, Game Shows, Baccarat, Card & Dice, and Speed Tables. You can choose games with multipliers or traditional gameplay. The minimum bet for roulette starts at £0.20 per coup, while most other games have a minimum bet of £1.00.
Although there isn't an obvious VIP filter section, you will find VIP Blackjack (Pragmatic Play) and VIP Classic Auto-Roulette by Stakelogic. There is also a Pragmatic Play Live Privé Lounge. Bets on these tables range from £1,000 to £10,000 per betting round.
Live Game Shows
There are 40+ game shows, with more to come as the three live dealer brands supplying Duelz Casino continue to release at least two new titles per year. Crazy Time has always been one of the most popular Wheel of Fortune game shows, while you also have Snakes and Ladders Live, Travel Fever, Treasure Island, Funky Time, and Monopoly Live to play.
For live Bingo titles, look for Monopoly Big Baller, Crazy Balls, Mega Ball, Cash or Crash, and Vegas Ball Bonanza. If you fancy some live slot gameplay, then try Extra Chilli spins, Crazy Coin Flip, and 9 Pots of Gold Streamicon. For other game shows, there are Gonzo's Treasure Map, Balloon Race, Marble Race, and Crazy Pachinko.
All these games come with low minimum bets, typically starting at £0.20 and ranging from £2,000 to £5,000 per betting round.
Mobile Casino Review
There is no app download, but you can access the mobile version of the site via any web browser. We tested several devices, including Windows Mobile, Android, and iOS, across various smartphones and tablets.
The transparent homepage, featuring the casino's countryside background and animated effects, also seamlessly transitions to mobile gameplay. Moreover, we tested several pages and payments, as well as a number of slots and live dealer games. Overall, no complaints. The site is fully responsive, and games resize in milliseconds to fit the screen size of the mobile device used for our tests.
Customer Support
The Duelz Casino customer support services are made up of a live chat support system and email. There are also resources in the footer, including a cookie policy, privacy notice, payment info page, general terms & conditions, how our bonuses work, and bonus terms.
- Live Chat Feature: Like most British online casinos, the live chat feature is available only after you have signed up. The response is swift, and the support isn't your run-of-the-mill copy-and-paste T&Cs agents; they actually take the time to provide personalised, human responses.
- Email: The support email address is [email protected]. Using these options isn't the fastest we've seen. We sent a message around midday and received a response the following evening.
As per the rules of the UKGC licensing framework, the casino must answer and strive to resolve any complaint you make. Also, all terms and conditions, as well as bonus rules, displayed on the site are legally binding.
Alternative Online Casinos
We picked two other British online casinos to compare with our Duelz Casino review.
Duelz Vs. Winomania Casino
Winomania may only host around 500 casino games. Yet, it remains a popular UK iGaming platform, primarily due to its low wagering requirements, which require only 40 times the bonus amount to be played through. Additionally, the casino has a reputation for processing fast withdrawals within 24 hours, with no maximum withdrawal limits.
Already, that's three key points Winomania trumps Duelz, which has a 30x (deposit + bonus) welcome bonus wagering requirement, which isn't over the top, but also not ideal. The 72-hour withdrawal period might deter players, as well as the maximum withdrawal limits. Duelz requires a 1x deposit turnover for free withdrawals, whereas Winomania imposes no such requirement, and therefore no fees.
The few advantages Duelz does have are that it has 1,700+ more games, and its weekly 10% cashback is available to non-VIPs. While Winomania offers a higher 20% cashback deal, it's restricted to VIPs only.
Duelz Vs. Spinshake Casino
Duelz and Spinshake have several similarities; for example, neither casino offers Playtech games, and both have a comparable number of games. Both iGaming platforms also host drops and wins from the Pragmatic Play software provider, as well as leaderboards.
Tilting in favour of Duelz Casino, the platform offers cashback and gamification through its PvP games, and it hosts three popular Games Global progressive jackpot networks. On the other hand, Spinshake is home to many of the same stand-alone jackpots as Duelz, except for NetEnt, and features the Blueprint Gaming progressive slot network. Therefore, if you are a jackpot player, your decision may be swayed by whether you prefer Games Global or Blueprint jackpot slots.
The last comparison to make is the slight differences between each welcome bonus. There is a 40x bonus only wagering requirement with a 14-day bonus expiry at Spinshake. Conversely, at Duelz, the wagering requirement is higher, with a 30-day duration.
Our Opinion of Duelz Casino
Firstly, we appreciate the presence of PvP games at Duelz. It's rare to see this level of gamification at a British online casino, and the ability to add other members to a friend's list is a unique feature. Then there's the casino's themed soundtrack, excellent backdrop with animations, and an easy-to-browse website.
It's a shame that there are only software provider filters for live dealer games, not for the fruit machine section. With that being said, we are pleased with the game selection, as it is just enough to keep you entertained, featuring slots and table games provided by well-known and popular software providers.
Although Section 5.10 of the terms and conditions states that SuprPlay holds customer funds in a separate bank account, there is no protection, and therefore, no guarantee that the company will pay back your casino balance if it becomes insolvent. We would like to make this change to at least Medium protection. Another point we noted is that it is rare to see a UKGC-licensed casino require a 1x deposit turnover for free withdrawals.
To conclude our analysis of our time playing at Duelz casino, we will end on a positive note: we thoroughly enjoyed participating in the software provider promotion. These prize drops and leaderboards give players a chance to win cash prizes with 0x wagering requirements, and we fully approve of the 10% cashback offer.
