Vegas Wins Casino review
Vegas Wins is an online casino that has been a part of Great Britain's iGaming scene since 2019. The site leans towards online fruit machines as its main focus, but it also provides UK players with virtual tables, live dealer games and scratchcards. We tested the welcome offer and received wager-free spins. During our play, we also tested the regular bonuses, which included additional free spins with 0x wagering.
During our Vegas Wins review, we also compared how the casino stacks up against British iGaming competitors, tested support response times, and examined the UK-friendly payment options supported, which you will find all these topics fully covered below.
History Of Vegas Wins Casino
Vegas Wins Casino opened its virtual doors in 2019 and is owned by Grace Media (Gibraltar) Limited. Based on our research and prior knowledge of this company, we understand that it operates several other online gambling platforms, including Royal Valley Casino and Hot Streak Slots Casino.
Vegas Wins Casino
100 Free Spins for £20 Bet
Code Not Required
Minimum Deposit: 10 GBP
Wagering: No wagering
One thing we did uncover was that the operator has faced sanctions from the UKGC on just one occasion. The company had mistakenly sent marketing material to self-excluded players and was subsequently issued a £60,000 fine. The UKGC accepts it was human error, and it's the only sanction faced by the operator since the company was established. With all the facts we've learned about the operator, we believe Vegas Wins is a safe online casino for British players.
Licensing, Fair Play and UK Player Protection
As with every online casino review, we make sure to check that Vegas Wins holds valid licences. The operating company, Grace Media (Gibraltar) Limited, is clearly displayed on the UK Gambling Commission website, which shows a UKGC licence under account number 57869. The operator also holds a licence issued by the Gibraltar Gambling Commission (RGL No.125). Both are currently active.
Games are also independently tested for fairness by eCOGRA, and the site follows the UK’s 10 Steps to Cybersecurity framework. During testing, we also had no issues with security, as SSL encryption and full GDPR compliance are always reassuring. As for player protection, that's also taken seriously at Vegas Wins. You can set deposit limits, cool-off periods and customise reality checks via your account settings, while there's also the option to self-exclude for up to five years.
Vegas Wins Complete Suite of Responsible Gambling Tools
While we were pleased to see that Vegas Wins Casino offers account settings for deposit limits, reality checks, cooling-off periods, and self-exclusion, we're slightly disappointed that there's no option to set limits on losses, wagers, and sessions.
| Tool | Available at Vegas Wins? |
|---|---|
| Deposit Limit | Yes |
| Session Limit | No |
| Loss Limit | No |
| Wager Limit | No |
| Reality Check | Yes |
| Self Exclusion | Yes |
| Cooling Off | Yes |
What we like
- Lots of zero-wagering free spins bonus offers
- A 30-second registration process
- High maximum withdrawals per transaction
- 24/7 support via live chat, email and SMS
- Several UK-based software providers featured
What we don't like
- Withdrawals under £30 incur a £1.50 fee
- No match deposit bonuses
- No loyalty program
Vegas Wins Casino Overview
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 600+ |
| Software | |
|---|---|
| Owner | Grace Media (Gibraltar) Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | vegaswins@gracemediasupport |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 10 GBP |
| Withdrawal Limits | Up to 10,000 GBP Per Transaction |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Vegas Wins Casino Promotions & Free Spins for UK Punters
We are happy to report that you will find the Vegas Wins casino promotions page is full of free spins deals. Even the welcome bonus consists of bonus spins and nothing else. While that will please online video slot fans, the lack of match deposit reload bonuses, cashback offers, and even a loyalty program may put some UK punters off. Having said that, the selling point here is that all the spins come without wagering requirements, so you are guaranteed to win real money from these promo offers.
Vegas Wins Casino Welcome Bonus - Bet £20 for 100 Free Spins
The Vegas Wins welcome offer will appeal to players in the British Isles due to its simplicity and simple wagering terms. New players just need to deposit and wager £20 on slots to receive:
- First Deposit Bonus: 100 Free Spins on the John Hunter and the Book of Tut slot from Pragmatic Play
There's no need to use bonus codes or worry about wagering requirements. You receive your 10p spins once you've wagered your first deposit, and you keep any winnings that come your way thanks to the 0x wagering.
Main Bonus Rules
- Minimum Deposit: £20
- Free Spins Winnings Bonus Requirement: Zero wagering
- Bonus Validity: Spins expire after 7 days
- Max Bonus to Real Money Conversion: None Mentioned
- Exclusions: None mentioned
Bonus Bet Game Weights
While we found no evidence that you'll need to wager bonus funds, as there were no match deposit bonuses offered at the time of writing this Vegas Wins Casino review, the FAQs do state which games contribute what towards wagering.
- 100%: Slots/Fruit Machines only
- 0%: Everything else
Regular UK Casino Bonuses - Free Spins & Network Promotions
Following a look at the Vegas Wins Casino promotions page, we counted five wager-free bonus spins offers alongside the Drops & Wins network promotion and the casino's Weekly Rewards promo that hands out even more free spins without wagering requirements attached.
- 5 Free Spins Bonus: Log in every Tuesday or Wednesday, and you could be one of 100 players to receive 5 free spins on the Spellmaster fruitie. You can also deposit and wager £10 to receive an additional 5. Spins are worth 10p and will expire within 7 days.
- 15 Free Spins Offer: Deposit and wager £25 or more on fruit machines, and you can also claim another 15 free spins worth 10p a pop. This time, those spins, which again expire after 7 days, are for the Gem Trio slot.
- 10 or 20 Free Spins Bonus: If that's not enough to satisfy your thirst for bonus spins, you can choose from 10 or 20 via this deal. Just deposit and wager £20 or £40, respectively. You're given a week to use the spins on Big Bass Reel Repeat, which have a £0.10 value.
- 50 Free Spins Offer: The best value for money comes when you deposit and wager £10 to receive 50 spins on John Hunter and the Mayan Gods. The usual terms apply, meaning you have 7 days to use the spins before they expire.
- 20 for 20 Spins Bonus: You should know the score by now. Deposit and wager £20 on fruit machines and you'll receive 20 bonus spins worth 10p a pop. You have 7 days to use them on the Big Bass Mission Fishin' slot from Pragmatic Play.
- Weekly Rewards: As long as you deposited and wagered £25 or more on slots the previous week, you'll receive 10 free spins on Mondays. Better yet, if you funded your account with £50 and used it all on fruities, you'll get 20. The spins are for selected slot machines.
- Drops & Wins: Experienced UK players will know all about Drops & Wins from Pragmatic Play, and you can get involved with the long-running promotion at Vegas Wins. Play selected slots from the software provider for the chance to land prize drops or rank high on tournament leaderboards.
Payment Methods and Payout Speeds
Vegas Wins Casino supports several UK accessible deposit methods you can use to top your casino balance in a matter of seconds, without fees attached. However, smaller withdrawals will incur a small fee.
Free & Instant Deposit Methods
Deposits hit your account instantly and come without fees at Vegas Wins. While that's great, we'd have liked to see a few more supported payment methods. British players can only choose from Visa/Mastercard debit cards, Pay By Bank, PayPal, Trustly, Google Pay, and Muchbetter. Minimum deposits are low at £10 across the board, which proved a definite plus for our team.
- Debit Cards: Visa/Mastercard
- e-Wallets: PayPal and MuchBetter
Convenient Withdrawals But £1.50 Fees on Smaller Cashouts
The minimum cashout at Vegas Wins is also £10, but it must be via the same payment method used for your deposit. If that's not possible for whatever reason, you'll receive your cash out via bank transfer. As for the maximum limits, you can request up to £10,000 per transaction, assuming your chosen banking method supports that much.
Sadly, we learned that there are £1.50 fees applied to any withdrawals under £30. It's not a huge amount, but keep it in mind when planning your next cash out.
Important Withdrawal T&Cs
- Pending Time: Up to 48 Hours
- Deposit Turnover: None mentioned
- KYC Checks: Players based in the UK must complete a KYC check before they can deposit and play casino games for real money.
- KYC Verification Time Frame:
Vegas Wins Game Selection & UK Software Providers
The Vegas Wins game lobby gives UK players access to over 600 online casino games, some of which are from popular UK brands such as Blueprint Gaming and Inspired. Other top studios from around the world that contribute include the likes of Wazdan, Big Time Gaming and Relax Gaming.
While finding games would have been easier if the casino let you list games by provider, the site does at least have the Hot Slots, New, Featured, Drops & Wins, Live Casino, Megaways slots and All Games lobby categories to help you out. You can also click into instant win games, scratch cards and table games.
Slots and Fruities
The slots gaming library at Vegas Wins certainly throws up some interesting options; we only wish there were more. There are just over 500 slots in the casino's game selection, which pales in comparison to what many other top UK casino sites offer. Despite that, the games offered are all top-notch, especially the Megaways category that's packed with titles from Red Tiger Gaming, Big Time Gaming and Blueprint.
Top titles we came across in the game selection include:
- Payline Slots: Starburst and Gonzo's Quest
- Megaways Slots: The Dog House Megaways and Rainbow Riches Megaways
- Scatter Pays: Gates of Olympus and Sweet Bonanza
- Cluster Slots: Aloha! Cluster Pays and Sugar Rush
Fixed Jackpot Slots for UK Players Hunting Big Wins
If you enjoy playing progressive jackpot slots like we do, you'll share our disappointment when we tell you there are none offered at Vegas Wins Casino. UK players who want jackpot wins will have to stick to titles featuring the fixed variety. There are a few of them here, including Wazdan's Hold the Jackpot collection, Iron Dog Studio's Mad Cab Hold & Win and Joker Pin the Win by Foxium.
Live Casino Games & Gameshows at Vegas Wins
The game lobby is purely powered by Pragmatic Play, which, in our opinion, is both good and bad in equal measure. The studio is one of the best in the UK live casino space, featuring dozens of popular games delivered in real time via stream and hosted by professional dealers and croupiers. The downside is that other online casinos often have a variety of studios contributing to their live lobby, giving players more choice and different styles. We'd have liked to see Evolution Gaming or perhaps the UK-based OnAir Entertainment featured alongside Pragmatic.
By the way, don't be fooled by the 'Live Casino' page shown before you log in. It shows that Evolution Gaming and NetEnt Live are featured at the site. The latter no longer hosts live games, and the former is not present once you log in.
That said, there are some top live games courtesy of Pragmatic Play Live on offer, such as:
- Live Dealer Games: Check out ONE Blackjack, Mega Roulette and the VIP Prive Lounge
- Gameshows: Top-notch titles include Vegas Ball Bonanza and Sweet Bonanza Candyland
Vegas Wins UK Mobile Site Review
If you like playing on iOS and Android devices, Vegas Wins Casino makes it easy. From the start, the platform was designed with mobile users in mind, so there’s no need for a separate app. Just log in through your mobile browser with your account details, and you’ll have full access straight away.
We put the mobile site to the test across different smartphones, tablets and mobile browsers and found the site easy to navigate. The pages and games load fast, the menus are optimised for touch, and the lobby is designed with scrolling the focus over clicking. We think newbies and seasoned pros alike will appreciate the uncomplicated layout and will be able to find and play their preferred games within seconds.
Customer Support & UK Complaints Process
With test questions in hand, our next port of call was to see whether the Vegas Wins support team was up to scratch. We put the agents to the test across both email and the site's 24/7 live chat feature. One nice touch we noticed was that British players can also receive support via SMS.
- Live Chat: While it only became available once we created an account, we had no issue with the promptness and quality of the support we received using the in-house chat function. Replies usually came within a minute, although we did have to wait a couple of minutes on occasion to connect with an agent.
- Email Support: Judging by the support email address (vegaswins@gracemediasupport), it seems that the operator centralises support for all its online gambling platforms. Again, our team had no real complaints about the quality of the support, but response times were sometimes lengthy. On weekends, especially, we had to wait over a day.
- SMS Support: Although handy if you're out and about, we cannot see a reason to use SMS support (+447360275976) over live chat. Replies usually came within an hour, but they were short, making the back-and-forth nature of sending and receiving texts arduous.
- FAQ Page: For your self-help needs, there is an FAQ page that covers nine topics such as bonuses, accounts, payments, verification and technical issues. It's not the most in-depth resource we've seen, but certainly adequate.
- Complaints: The complaints procedure is quite slow compared to some other UK casinos. Some take a day to acknowledge player complaints, but here it can take up to five. Final responses can take up to 15 minutes before they're delivered. If you're unhappy with the resolution, escalate your complaint to eCOGRA.
Alternative UK Casino Sites to Vegas Wins
As we always do, we want to close off our Vegas Wins review by seeing how the site stacks up to some of its closest competitors in the UK casino scene. This time, we've opted for Slotsite Casino and Mr.Play as the two British platforms we've pitted head-to-head with Vegas Wins.
Vegas Wins Vs. Slotsite Casino
When compared to Vegas Wins, Slotsite Casino is definitely the best option if you're after a more lively game selection. Not only does the ProgressPlay-operated platform offer 3,000+ compared to the 600-odd at Vegas Wins, but there's far greater variety. For example, players can enjoy the Playtech Age of Gods progressive jackpot series or choose titles from over 70 different software providers.
The live casino also stands out from what's offered at Vegas Wins, as it features games from Evolution Gaming and a handful of other studios, as opposed to just Pragmatic Play Live.
Vegas Wins Vs. Mr.Play Casino
Another top option for UK players, Mr.Play is a long-established platform that we've long admired here at Playcasino. We feel that it will appeal to Brits who like a good all-round experience, especially when it comes to its welcome bonus. You can grab a mix of 100 free spins and £100 bonus cash, both with respectable 35x wagering requirements.
On the flip side, the Vegas Wins casino bonus does away with rollover requirements altogether, but only via free spins. You can claim 100 on your first deposit and many more across several regular reload bonuses. The decision will ultimately come down to whether you want more variety from your bonuses or more straightforward options that require no wagering.
Our Opinion and Final Verdict of Vegas Wins Casino
Where Vegas Wins delivers the wow factor is through its clearly deliberate focus on wager-free spins bonus offers. We're sure we're not alone when we say we love bonuses that are simple and fair. Having said that, that strong point could also prove a turn-off, as some players enjoy claiming match deposits, cashback, and all the other exciting promotions other platforms usually offer.
Also pleasing us was the no-nonsense registration process that literally took us seconds, and the high maximum withdrawals per transaction the online casino supports.
As you know, we don't shy away from posting the negatives, and there are some at Vegas Wins. We've already mentioned the lack of regular bonuses, but the site also lacks a loyalty program. Furthermore, you won't find a single progressive jackpot slot, which is something we know will upset some. Probably our biggest downside, though, is that there are small fees on withdrawals under £30. That won't bother the high rollers, but it will certainly get on the nerves of casual British players.
