Winissimo Casino review
Winissimo is a UK online casino and sportsbook featuring close to 3,000 games and a wide range of per-match and live betting markets. When you first visit the site, you'll have the option to go to slots, live casino, casino, scratch cards, or sports before you sign up. As for bonuses, Winissimo Casino comes with a rewards store, software provider promotions, free spins, deposit match deals, and cashback offers that change each month or according to the season or special occasions.
History Of Winissimo Casino
ProgressPlay launched the Winissimo Casino and Sportsbook platform in 2019. The operator has a long history in online gambling, launching the company on the Malta Business Registry (MBR) in 2012.
Gambling License and Player Security
ProgressPlay holds the UK Gambling Commission (UKGC) licence, which allows the operator to serve the UK gambling market. You will also see that the same company operates Winissimo Casino globally via a Malta Gaming Authority (MGA) licence.
The UKGC account number is 39335. Under the licensing framework, ProgressPlay must keep player balances in a separate account; however, in the terms and conditions, the operator states that it has chosen to offer 'No Protection' for any player balance in case of bankruptcy.
Aside from no protection from bankruptcy, you get all the benefits of playing at a casino operating under the UKGC. Terms and conditions must be accurate; you have the right to escalate complaints to a third-party arbitration service free of charge, and ProgressPlay must ensure its IT security protocols align with the 10 Steps to Cyber Security.
What we like
- Over 2,700 Casino Games
- Nice Selection of Sports & Casino Bonuses
- Bonuses Include Table Games
- Sports, Table Game & Live Casino Cashbacks (0x Wagering)
- Full Suite of Responsible Gambling Tools
- Pragmatic Play Drops & Wins Promotion
What we don't like
- 3x Max Cashout for Bonuses
- No Protection on Player Balances
- 3% Fees for all Withdrawals (max £3)
Winissimo Casino Overview
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 2,900+ |
| Software | |
|---|---|
| Owner | ProgressPlay Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 10 GBP |
| Withdrawal Limits | No withdrawal limits |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
Winissimo Casino Bonuses And Promotions
British players can claim both casino and sports bonuses, and that begins with your first deposit, where you get to choose between a sportsbook or casino welcome offer. For ongoing promotions, Winissimo Casino has a number of deposit bonuses and promotions, also available for sports and casino games.
Casino Welcome Bonus
- First Deposit: 100% deposit match up to £200, excluding Skrill and Neteller deposits.
Sports Welcome Bonus
- First Deposit: £10 Free Bet for a minimum deposit of £10, with a maximum conversion amount of £200. The free bet is a one-time stake of £10, with a minimum odds requirement of 1.5. The stake is not returned, and the wagering requirement for any winning bet is 1x.
Main Bonus Rules
Just note that when any bonus is active, withdrawal requests void the bonus balance.
- Minimum Deposit: £10.00
- Bonus Money Wagering Requirement: 50x wagering the bonus only
- Max Bet For All Bonus Money: No max bet specified
- Bonus Validity: 30 days for deposit match bonuses / 7 days for free spins / 7 Days for Sports
- Wagering: Wagering occurs only after you lose your real money balance.
- Max Bonus to Real Money Conversion: max conversion 3 x for deposit match offers / Free spins winnings are capped at £20.00
- Bonus Exclusions: Skrill and Neteller deposits
Regular Bonuses
You are in for a treat when it comes to sports betting and casino bonuses. There are deposit bonuses, free spins, and cashback offers available constantly.
As Winissimo Casino likes to keep its promotions section fresh, the promotions listed below can change at any time. That also means the bonus code for each offer may change. Therefore, we recommend checking that the promo code is active before claiming any bonus deal.
Casino
- Weekend Wheel of Spins: Throughout the weekend, when you deposit £20 or more with the bonus code WKND500, you'll get a spin on the Wheel of Spins, where you could win anything between 5 and 500 free spins.
- Seasonal Wheels: The seasonal wheel is similar to the weekend wheel. For example, you can deposit £20 with the WED500 promo code on the Spring mid-week wheel every Wednesday, and win 5 to 500 free spins.
- Free Spins: There are regular free spins bonus offers. At the time of writing this Winissimo Casino review, the offer available was 75 free spins on Cops ‘n’ Robbers Bigger Big Money using the promo code BIGGER25.
- Cashback Weekends: From Friday at 00:00 GMT until Sunday at 23:59 GMT, you can receive cashback on your losses with 0x wagering requirements.
- Roulette - You will need to stake up to £499 to receive 10% cashback, and £500 or more to receive 15% cashback. Use the bonus code MARKER.
- All other non-Blackjack Casino and Live Games (excluding Slots) - If you stake up to £999, you receive a 5% cashback. If you stake £1,000 or more, you receive a 15% cashback. Use the bonus code DEALER.
- Midweek Cashback: Every Wednesday from 00:00 GMT to 23:59 GMT, you can receive cashback on your deposit losses with 0x wagering requirements. Bonus Includes All Casino Games- You will need to deposit a minimum of £20 using the bonus code CBGAMES. If you don’t win, you will receive up to 10% cashback on your deposit losses, up to a maximum of £500. The cashback will be credited to your account by the following Thursday.
- Software Provider Promotions: Pragmatic Play Drops & Wins gives you a cash prize with no wagering for spinning one of the highest single spin bet multipliers of the day. Also, you can win cash via prize drops. Other software providers also feature promotions with cash or free spins wins via leaderboards.
- Choose Your Rewards: There is a Rewards store where you can choose your bonus by completing missions or winning leaderboard promotions. You can swap points for Free Spins, Deposit Bonuses, Bonus Money, Cashback deals and more.
Sports
- Special Sports Bonuses: The sports bonus deals range from cashback offers for special events, such as the FA Cup or Champions League final. Also, the same deals appear when there are F1, tennis, golf, horse racing, rugby, NBA playoffs and other finals or special sporting events.
- Weekend Sports Cashback: 10% Cashback up to £500 for a minimum deposit of £10 and the promo code WCB. Any cashback comes with 0x wagering.
Bonus Bet Game Weights
To help you avoid making bonus mistakes, never place a bonus bet that guarantees a win. That means not covering more than 65% of a roulette table's numbers. Also, never bet on red/black, high/low, or odd/even at the same time, as these are considered guaranteed bets. Also, do not play on excluded games, as wagering is calculated on bonus bets only on games with a percentage assigned to them, as per the list below.
- 100% - Online Video Slots
- 10% - Jackpot Games, Blackjack, Baccarat, Roulette, Poker
- 5% - Video Poker Games
- Excluded - You can check for games excluded on the 'Bonus Policy' page under section 9.
Payment Methods and Payout Speeds
All deposits to the Winissimo UK Casino sites are GBP only. You'll need to head to the cashier, choose a payment method, enter your credentials, and as soon as your financial service provider approves funds, your balance will update instantly. Also, be sure that if you plan to pay by card, you use a debit card. The UK Gambling Act 2005 explicitly forbids any transactions using credit cards.
In regard to the payment processing company, transactions will show up on your statement as being processed by one of the following companies:
- Babaloo Limited
- ProgressPlay Ltd
- Truelayer Limited
How to Deposit
The minimum deposit is £10.00 to £20.00, depending on the payment method. VISA/Mastercard debit cards, PayPal, PayviaPhone, PaybyBank, Paysafecard, Payz, Neteller, Skrill, and Neosurf. All deposits are free, but the payment provider may apply a charge. In particular, there is a 15% processing fee if you use PayviaPhone.
How to Withdraw
The minimum withdrawal is £10 for most withdrawal methods. If you would like to withdraw a balance lower than £10, you can contact support, where you can request to cash out for as little as £5.00.
From the list of deposit options above, you will not be able to cash out using PayviaPhone or Neosurf. If you used one of these methods, you can opt to withdraw using Instant Bank Payment (Pay by Bank) or any other options presented to you when you select withdraw in the cashier area.
Maximum withdrawals are as follows:
- Daily: No Limits
- Monthly: No Limits
Important Withdrawal T&Cs
- Pending Time: 1 to 3 days
- Withdrawal Fees: 1% fee up to a maximum of £3.00.
- KYC Checks: There is an automatic KYC check. However, according to our UK casino players' experience, the system automatically passed the KYC test.
- Manual KYC Verification Timeframe: The T&Cs state 'As soon as possible'. When our UK casino review expert signed up and uploaded documents, the casino approved them the following day.
Winissimo Casino Games and Software Providers
Some of the online casino games available at Winissimo Casino are also available on land-based gaming machines in the UK. Therefore, if you play these games online, when you see them in a pub, club, slot shop or casino, you can look like a pro as you already know the gameplay. These games come from software providers such as Playtech, Blueprint, and Inspired Gaming.
As for the main lobbies after you log in, you have a favourite games section where you can create your personal lobby of your most-played games.
Video Slot Games
All the video slot games are under the 'All', 'Featured', 'Jackpots', 'Vegas', and 'New' lobbies. The Vegas lobby has some interesting game titles, including Blue Wizard Cash Collect & Link, Puggy Mania, Ocean Frenzy with Trawler Spin, and Epic Fish Net of Fortune.
We also took a look at the 'Featured' section to see which online video slots Winissimo recommends, and we agree with the selection. Many of the games listed have long been top-rated titles on Britain's iGaming scene. Slot titles included here are games such as Gonzo's Quest. Book of Dead, 9 Pots of Gold, Immortal Romance, Thunderstruck II, and last of all, Rainbow Riches, which is a popular game found on UK land-based fruit machines.
Progressive Jackpots
There are also online slots with progressive jackpots available on selected games. The standout progressive jackpot networks are Age of the Gods and Power Play Jackpot by Playtech. Stand-alone progressive slots include games like Play'n GO's Gunslinger Reloaded and Speed Cash, as well as Playtech's Esmeralda and one of the software provider's table games, Caribbean Stud Poker.
Live Casino Games & Gameshows
All the games in the 'Live Casino' lobby are from the live dealer studios of Evolution and Playtech. You will find classic table games with traditional gameplay, and live dealer games with bonuses, multipliers, and special features.
The full list of table game variants includes Roulette, Poker, Sic Bo, Blackjack, Andar Bahar, Teen Patti, Craps, Fan Tan, and Dragon Tiger. Adding to the fun of playing authentic land-based style casino games are game shows, live bingo, and live slots.
Wheel of Fortune games in the Game Show section include Spin a Win and Adventures Beyond Wonderland. If you are a bingo/lotto player, then check out Mega Fire Blaze Lucky Ball Live and Mega Ball 100x. As for live slots, Playtech's Buffalo Blitz Live takes you into an online video slot studio with a game host for commentary, and there's a community chat so that you can converse with other players.
Mobile Casino Review
We tested Winissimo Casino on multiple mobile browsers and found it performs smoothly across a range of iOS and Android devices. There’s no need to download an app, thanks to the HTML instant play technology. All you need to do is open the site via this review or directly via its URL in your mobile browser and play instantly.
You can even pin the login page to your home screen for quick access. As for our tests, we found the mobile interface is intuitive, responsive, and provides full access to slots, live games, and account features, just like the desktop version.
Customer Support
Winissimo casino prides itself on offering first-class support. As a result, we decided to put the customer service to the test by reviewing self-help information and contacting the support team. We did not find any conflicting terms and conditions or bonus terms which match the FAQs and bonus information provided on the main promotions page, and the customer service personnel were pleasant and knowledgeable.
- Live Chat: Only accessible to registered UK players. Response times are fast during off-peak hours, while peak times (after 5 pm and weekends) may have minor delays.
- Email: You can reach support at [email protected]. On the top menu, there is also an email form. When using either of these options, you can expect replies to take anything from a few hours to one day.
- Complaints Procedure: Details are in 'Section P' of the T&Cs. Complaints must be emailed to [email protected]. If unresolved, players can escalate to eCOGRA, an independent dispute service approved by the UK Gambling Commission.
Alternative UK Casinos to Winissimo
We've chosen two UK iGaming platforms we've reviewed here on Playcasino.com to compare with our Winissimo Casino review.
Winissimo Vs. Mr Play Casino
Mr Play UK is an Aspire Global platform. It comes with around 800 to 1,000 games, making it a smaller iGaming site compared to Winissimo. As for sports betting, both platforms offer pre-market and live betting.
Next, we compared the Winissimo Casino welcome bonus, worth a 100% deposit match up to £200, with Mr Play, which offers new players a 100% deposit match up to £200 + 100 free spins. As Winissimo does not offer free spins, Mr Play offers you the choice of a higher bonus balance.
However, there is a key point to consider. Mr Play gives you 100% up to £50 + 100 free spins on your first deposit, 50% up to £75 on your second deposit, and 50% up to £75 on your third deposit. Therefore, you'll need to choose whether you prefer a single deposit welcome bonus with no free spins or a three-part package with free spins.
We also dived into both casinos' wagering requirements, and found that Mr Play's wagering requirements are slightly better at 35x the bonus only versus Winissimo's 50x. As a result, Mr Play may offer fewer games than Winissimo, but its wagering requirements give you a higher chance of converting your bonus balance into real money.
Winissimo Vs. PlayOjo Casino
SkillOnNet Ltd is the PlayOjo operator and is another iGaming company well-known in the British iGaming market. The casino matches Winissimo game for game, with over 3,000 available. However, if you also enjoy sports betting, PlayOjo only offers iGaming.
At first glance, there isn't much to compare between the selection of games, as both websites offer a similar number of titles and software providers. However, we dug deeper and found that we much prefer the selection of progressive jackpot games at PlayOjo, which includes Jackpot King, Age of the Gods, Power Play Jackpot, and Dream Drop.
There are also more software providers that UK land-based fruit machine players would be interested in. For example, IGT, Barcrest, and Novomatic (Merkur), on top of Playtech, Blueprint, and Inspired Gaming available at Winissimo Casino.
As for the welcome bonuses, PlayOjo gives you 50 free spins for a £10.00 deposit, and there are no wagering requirements. That means you are guaranteed to top up your real money balance with free spins winnings as soon as you become a member.
Our Opinion of Winissimo Casino
We like the selection of bonus offers in the promotions section, and the diverse mix between casino and sports betting bonus deals. The wagering requirements are not bad at 50x the bonus only. However, we think that limiting players to converting only 3x the bonus is quite restrictive. Furthermore, excluding Skrill or Neteller deposits from claiming bonuses is yet another restriction that will likely put players off who prefer using these two eWallets.
It's odd that the ProgressPlay Limited operator offers 'No Protection - Segregation of Customer Funds' in case the company becomes financially insolvent. Most other UK online casinos use at the very least 'Medium Protection'.
Although it's not a huge amount, for example, a £10.00 withdrawal will cost you 30p, when you consider ewallets also charge a fee, over time, these extra charges add up.
Overall, Winissimo Casino does have its flaws, as we've mentioned in this roundup section. However, despite these slight hitches, we feel that when it comes to its iGaming library and site navigation, you are in for an entertaining online casino experience.
