Casino Masters review

Casino Masters is a Genesis Global casino that waters down the usual myriad of online software developers available to a select few bringing players a unique and compact list of video slots, virtual table games, and live dealer titles.

As of January 2023, Casino Masters is blacklisted by Playcasino.com due to the usage of unethical business practices and player complaints. 

Its English-speaking target markets include the UK via a UKGC license, while its MGA license covers the Republic of Ireland, New Zealand, India, Canada, and South Africa.

Features

The Casino Masters online casino has an oriental fantasy theme with superhero characters spread across the site while the backdrops are black and dark red, which actually helps the games portfolio stand out. The casino has several regional settings for English-speaking countries and accepts currencies including EUR, INR, GBP, CAD, USD, and NZD.

What we like

• Lists High Quality Casino Games Only
• Multi English speaking regional settings
• Telephone Support Option
• Strong Social Media Presence
• MGA & UKGC licenses

What we don't like

• Bonus Excludes Live Games & Jackpots

Casino Masters Overview

History

The Casino Masters online casino operates under the wing of Genesis Global Limited (which also runs Casino Joy, Genesis Casino, Kassu Casino, Casoola Casino and many other brands). The casino is still quite young and has not yet built up a solid name for itself, but it certainly will because Genesis Global is a well-known online casino operator with numerous casinos operating on its custom aggregator platform.

Licenses / Security and Fair Play

Genesis Global has held its MGA license for Casino Masters Casino since 2016. It also has a UKGC license. Both licensing authorities are recognized as the most reliable and trustworthy in the iGaming industry. If an online casino does not protect its members’ consumer rights or privacy, then the UKGC/MGA issue huge fines, a possible suspension, and in serious cases, the casino license can be revoked permanently. Thanks to these regulatory authorities, you can be sure that Casino Masters operates safe RNGs, legit game results, and a highly secure gaming environment.

Bonus / Promotions Summary

All Casino Master Casino promotions are located in the ‘Promotions’ section. These promotions are subject to ‘Bonus Terms & Conditions’, to which you will find a link explaining these conditions in the footer.

Standard Welcome Bonus

Before you begin, you should note that any deposit using an e-wallet, such as Skrill, Neteller, Paysafe, or ecoPayz, are not eligible for the ‘Welcome Bonus’ offer.

Welcome Bonus: 100% up to €/$200 Bonus 30 Free Spins on the Twin Spin video slot – you have 14 days to play through your bonus before it expires.

Your deposit match amount and any winning from free spins will enter into a ‘bonus balance’. To convert this balance to your ‘real money’ balance, where you can then withdraw your balance, you must play through the stipulated 40x wagering requirements, which apply to the bonus amounts only. The maximum amount of winnings from free spins you can convert from bonus money to real money is $/€100.

Slots and Video Slots have a maximum bet amount of €/$5 per spin or €/$0.50 per bet line, while this bonus is quite generous when it comes to other games, as the max bet is €/$30 per bet. Also, check the list below to see what percentage of each bet you make will count towards the wagering requirement.

• All Video Slots and other games - 100%*
• All games under the category "classic slots"- 75%
• All Table games - 10%
• All Blackjack games - 5%
• Live games, jackpots, or video poker – 0%

Other Bonuses

Most of the bonus offers at the Casino Masters online casino are deposit match offers. For example, you can get 25% deposit match up to €/$100 via Avian's Weekly Storm Blow and 25% deposit match up to €/$50 via the Andromeda Positivity Charge bonus offer. There is also a VIP/loyalty program that dishes out exclusive promotions, monthly prize draws, and holiday packages!

Payment Methods Summary

The principal currencies for English-speaking markets are EUR, INR, GBP, CAD, USD, and NZD. UK players must use GBP, but other countries can choose a currency, so if you prefer USD, then this is also an option.

How to Make a Deposit

You can make a deposit using VISA, Electron, Mastercard, Maestro, Skrill, Neteller, ecoPayz, Rapid Transfer, Jeton, or MiFinity. All these payment options are accepted in most countries and support all the aforementioned currencies. Just make sure that when you deposit, you understand the minimum deposit is €/$10 or currency equivalent. Also, in the UK, you cannot use a credit card to transact with the casino.

How to Withdraw / Cash Out

All the above payment methods have the option to withdraw, but some countries may restrict withdrawals such as Mastercard or Jeton. In that case, you can use online banking, which is instant. You should also note that the max withdrawals are set to €/$22,000 per month, €/$5500 per week and €/$5500 per transaction.

Game Selection Summary

Casino game titles are easy to filter on Casino Masters. There is a menu option to head directly to the ‘Live Casino’, or you can select the ‘Games’ options to list all games available.

Casino Games Software Providers

There is an option to filter games by ‘Game Providers’ which then gives you a list of the following software providers to choose from: Play’n Go, Pragmatic Play, Microgaming, NetEnt, Evolution, Red Tiger, Yggdrasil, Big Time Gaming, and Gamomat!

Slots

Only video slots from the top slot developers in the iGaming industry are on offer at Casino Masters. You can sort slots in this section by ‘Video Slots’, ‘Jackpots’, ‘Megaways’, Feature Buy’, or ‘Classic Slots’.

Twin Spin Megaways, Divine Fortune Megaways, and Who Wants to be a Millionaire Megaways are just some of the amazing Megaway slot titles, while feature buy options include Wild West Gold, Street Fighter II, Dead or Alive II, and Scudamore’s Super Stakes to name a few of the most popular.

If you are looking for jackpot slots, you have Vegas Night Life, Imperial Riches, Mega Fortune, Hall of Gods, Mercy of the Gods, Arabian Nights, and Divine Fortune from NetEnt, plus Dr Fortuno, Ozwin’s Jackpots, and Holmes and the Stolen Stones from Yggdrasil. At the same time, one of the standout slot titles not seen at many online casinos is the Mega Joker slot, which has an RTP of 99% on the top reels!

Casino Table Games

Virtual table games are a little awkward to find. You will need to look under the ‘Casino Games’ section, where you can sort games by ‘Roulette’, ‘Blackjack’, ‘Baccarat’, or ‘Other Games’. You will need to sift past the live dealer titles mixed in with the virtual table games in this section, where you will find multiple table game variants and a select few video poker titles.

Live Casino

All live dealer titles come via the Evolution live casino platform. The high paying and multi-award winning Monopoly Live and Crazy Time wheel of fortune titles are some of the most played live games, while you also have a huge selection of Evolution blackjack, roulette, poker, and baccarat titles. Adding to this, Sic Bo, Mega Ball, Deal or No Deal, and Live Craps titles are available in the ‘Other Games’ section under the live casino area.

Mobile Casino Review

There is no download because the casino uses Chrome, Edge, Safari, or any other HTML5-ready web browser to deliver the mobile casino interface for account management and game selection, while all games are also run through your web browser, giving you instant play access.

Customer Support

You have so many support options to choose from at this casino. Live chat, telephone support, and email, for starters. Then you have a well-organized FAQ section and tons of resource links. Adding to this, the casino is also on Facebook, Instagram, and Twitter!

• Live Chat Feature
• Email Support
• Telephone
• FAQ & Resource links
• Social Media Presence

Conclusion

There is so much to like about this casino. It may not get the most press or circulation online, but it should. The only downside to this casino is that live casino games are not eligible for bonus bets when you sign up for a bonus. Aside from this, we love the way Casino Masters narrows down its list of games to a select few slots and live casino game developers giving the games exclusivity and the casino a ‘high-quality games only’ image.