Casino Joy review

The Casino Joy online casino is a UKGC and MGA-licensed mobile/desktop casino that does not require a download to play any of its 1,300+ real money games.

As of January 2023, Casino Joy is blacklisted by Playcasino.com due to the usage of unethical business practices and player complaints. 

 

Members get full access to numerous bonus deals and a virtual gaming suite that includes video slots, roulette, blackjack, baccarat, video poker, and table poker games provided by Play’n Go, QuickSpin, RTG, BTG as well as Push Gaming. Furthermore, there is a healthy list of progressive jackpot games from Microgaming and NetEnt.

Members can also play at the huge Casino Joy live casino that provides players with a mix of NetEnt and Evolution Gaming live dealer tables, and there is a fantastic live casino welcome bonus.

Casino Joy 1

Casino Joy Features

Casino Joy caters to desktop and mobile users. As such, its website is set up with a mobile responsive menu, and the casino uses instant play game delivery to your device via its web browser. The theme is all about having fun which is where the name Casino Joy comes from. There is an easy to use mobile menu, a help area with FAQs and live chat, and you can easily sort through game types and software providers using the Casino Joy categories.

The casino is available in English, Finnish, German, Norwegian, and Swedish set using the (?) option in the support center. EU, Canadian, and South African versions of the site are also available.

What we like

  • 1,300+ Games
  • UKGC and MGA licenses
  • Instant Play Games (No Download)
  • Microgaming & NetEnt Jackpots
  • Evolution & NetEnt Live Casino
  • Sort games by software provider
  • Live Casino Bonus

What we don't like

  • No Live Chat

Casino Joy Overview

Online Since 2018
Licence
UKGC, Swedish Gambling Authority, Malta Gaming Authority (MGA)
Software
Red Tiger, 1x2 Gaming, Push Gaming, Bally Systems, Quickspin, Barcrest Gaming, Betsoft, Big Time Gaming (BTG), Yggdrasil Gaming, Evolution Gaming, iSoftBet, Microgaming, NetEnt, Novomatic, Play'n Go, Pragmatic Play, Ezugi
Owner Genesis Global Limited

ADDITIONAL INFORMATION

Restricted Countries
Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia-Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium, and Ukraine.
Currencies EUR, SEK, USD, GBP, NOK, SEK
Language
EN, SV, NO, DE, FI
Support FAQ, Email, Telephone, Social Media
Contact [email protected], [email protected], +356 20341518

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, Maestro, MasterCard, Neteller, PayPal, Paysafecard, Sofort, Trustly, Visa Card
Min Deposit $10
Min Withdrawal $10
Withdrawal Limits $ 5,500 per week or $22,000 per month
Payout Timeframes Pending time: 0-24 hours, e-wallets 0-24 hours, credit/debit 3 days.

Casino Joy History

Casino Joy has been in operation since 2018 under the wing of Genesis Global Limited. The company is well known in the online casino industry as its platform also operates Spinit Casino, Kassu Casino, Casino Cruise, Casino Masters, Vegas Hero, Genesis Casino and numerous other online casinos. The company was registered on the Malta Business Registry on 26 May 2014 and is an EU business.

Casino Joy Licenses / Security and Fair play

With Genesis Global managing Casino Joy, this casino is safe to play. The company holds UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), and Swedish Gaming Authority (SGA) licenses. If you are looking for safety, trustworthiness, and security, then this casino is it. All 3 of these licensing authorities ensure the casino is regularly checked in all areas of its operations.

RNGs are evaluated regularly, the live casino is constantly being reviewed, player finances are not kept in the same bank account as the casino’s, the casino must stick to the 10-steps-of-cyber-security outlined by the UK government, and all players are protected under 3 separate data protection and consumer rights acts.

Casino Joy Bonuses / Promotions Summary

When you visit the casino’s home page, click on the mobile menu, where you will find an option for ‘Promotions’. Here you will find the latest Casino Joy bonuses offered. Below we break down the bonuses available at the time of this writing. However, we also suggest checking for yourself as these promos can change from time to time.

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Welcome Bonus

There are 2 welcome bonuses at Casino Joy depending on whether you plan to join as a live casino player or for the virtual table games and video slots. These bonus deals will be limited to one per household.

You can only claim one of the bonus deals and not both, but you should note that Skrill and Neteller deposits are not eligible for these bonuses. Both bonuses require that you deposit at least $10.00, and the bonus money will have a 40x wagering requirement and will be valid for 14 days. Also, When the bonus is awarded, your real money cash will be used on bets before the bonus money, and the real money bets will not count towards the wagering requirement.

Virtual Games Welcome Bonus

Earn up to $1,000 and 200 free spins over your first 4 deposits:

  • First Deposit: 100% match bonus up to $200 plus 200 free spins on Starburst
  • Second Deposit: 50% match bonus up to $200 on the second deposit (Code: WJOY2)
  • Third Deposit: 25% match bonus up to $300 on the third deposit (Code: WJOY3)
  • Fourth Deposit: 25% match bonus up to $300 on the fourth deposit (Code: WJOY4)

The first deposit welcome bonus is automatic, but all are optional. If you do not want to take part in the first deposit promo, you can opt out.

Your free spins will be awarded at a rate of 20 per day, are valid for 72 hours, and are for the Starburst slot, although the casino could change the slot game at any time. All winnings from free spins will be added as bonus money and subject to a 40x playthrough, and only a maximum of $100.00 can be converted to cash.

The maximum bet, while the bonus is activated, is $5 per bet for slots and video slots and $30.00 per bet for all other games.

Not all games will contribute evenly to the wagering requirements as follows:

  • All Video Slots and other games - 100%*
  • All games under the category "classic slots"- 75%
  • Big Bad Wolf, Supernova, Hot Ink – 20%
  • Fruit Blast – 50%
  • All Table games - 10%
  • All Blackjack games - 5%

*there are a number of slot games that contribute 0%, which are listed in the terms and conditions of the bonus.

LIVE Casino Welcome Bonus

Live casino players will get up to $100.00 in bonus money in a 100% deposit match deal. The maximum stake that will be allowed while the bonus is active is $30.00. The weight of each bet you make will contribute the following percentage of your bonus money towards the wagering requirements.

  • Live Blackjack – 5%
  • Live Roulette – 10%
  • Dream Catcher – 10%
  • All other Live Casino games (Baccarat, Poker, Top Card, etc.) – 0%

Other Bonuses and Promotions

If you head over to the ‘promotions’ section, the casino always has a regular bonus deal on offer that can be used after the welcome bonus has been fulfilled.

  • Free weekend bonus – receive a gift if you deposited and played during the week
  • Tuesday Pool Party – 25% deposit match up to $100

Loyalty Program

Every time you bet at Casino Joy, you will earn loyalty points that will eventually increase your VIP level. The higher up you climb, the better the rewards. You can get a dedicated account manager, exclusive bonuses, invitations to VIP events, monthly prize draw entry, personal withdrawal service, holiday packages, and more.

Casino Joy Payment Methods Summary

The two main currencies you can hold your balance in, and play games are EUR and SEK. You must make a deposit of at least $10.00 or currency equivalent, and the casino will convert your deposit using local exchange rates. As for your deposit and withdrawal methods, you will be given different options depending on the country you are in.

How to Make a Deposit

There are several ways to make a deposit, and they all come with a maximum transaction amount of $5,000 or currency equivalent, except ecoPayz, which has a $1,000 limit.

  • Credit Card (Mastercard/Visa)
  • Debit Card (Visa/Maestro)
  • e-wallets (Skrill/Neteller/ecoPayz)
  • Paysafecard
  • iDebit
  • EasyEFT
  • Jeton
  • PayPal (UK)
  • ECObanq
  • Interac
  • Trustly
  • Sofort
  • GiroPay
  • Boku
  • Euteller

How to Withdraw / Cash Out

Withdrawals come with a minimum of $10.00, and all the above-mentioned deposit methods can be used except Paysafecard and Mastercard. You can withdraw a maximum of $5,500 per week up to a maximum of $22,000 per month or currency equivalent.

Casino Joy - Game Selection Summary

There is an impressive collection of 1,300 games at Casino Joy. These are split into 5 main sections. ‘Hot Games’, ‘Slots & Jackpots’, ‘Live Casino’, ‘Casino Games’, and ‘Game Providers’. Each section then has more specific categories to narrow down your options in order to find the specific game you want to play. If you want to try out any of the games for free before joining, then click on the ‘Try Now’ option.

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Casino Games Software Providers

For live dealer games, you will find Evolution Gaming and NetEnt. For progressive jackpot games, both Microgaming and NetEnt are the main providers. For all other virtual games, you will find games from Play’n Go, Red Tiger Gaming, Big Time Gaming, Quickspin, SkyWind, Push Gaming, iSoftBet, Yggdrasil, and GAMOMAT.

Casino Slots

To get to the slots section, you will need to visit the ‘Slots & Jackpot’ section. Here you will find options to sort slots as follows:

  • All Games
  • Jackpots
  • Video Slots
  • Classic Slots
  • Must Fall Jackpots

Titles include games such as Mega Moolah, Mega Moolah Isis, Cash Splash, Major Millions, and Mega Fortune, which are all progressive jackpot games. Classic slots such as Ace of Spades, Lucky Diamonds, and Speed Cash are also available. Plus, some of the newest slot titles, including Piggy Riches Megaways by NetEnt and Playboy Gold from Microgaming.

Casino Table Games

Virtual table games are in the ‘Casino Games’ section, and most can be played for free if you feel like testing them out. This section is split into the following categories:

  • All Games
  • Roulette
  • Blackjack
  • Other Games

You will find a decent collection of roulette games here with different variants. French, European and Premier Roulette are popular. Plus, Multi Wheel Roulette Gold by Microgaming is also a popular game.

Blackjack is also a popular game with more than 20 variations to choose from. Single deck, Vegas Strip, Atlantic City, and Double Exposure are just a few examples. In the other games section, you will find several video poker games, a small selection of baccarat tables, a variety of scratchcard games, Casino Stud Poker, and multiple versions of Casino Hold’em.

Live Casino

The Casino Joy live casino shares NetEnt and Evolution Gaming live dealer tables. You have the option to sort these games into the following categories:

  • All Games
  • Roulette
  • Blackjack
  • Other Games

In the Roulette section, you will find tables such as immersive roulette, auto roulette, speed roulette, lighting roulette, and 20 further options. Likewise, the blackjack section is also very busy offering VIP tables, exclusive blackjack games, casino blitz, blackjack party, and more than 20 further variations.

Other live dealer game options include Side Bet City, Lightning Dice, Two Hand Casino Hold’em, Deal or No Deal, Sic-Bo, Three Card Poker, Dragon Tiger, Dreamcatcher, Caribbean Stud, Baccarat Squeeze, Speed Baccarat, Lightning Baccarat, and tons more games to play.

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Casino Joy - Mobile Casino Review

Casino Joy is a fully responsive instant-play online casino. Chrome, Firefox, Safari, and IE all support the instant play platform allowing you to play any of the casino’s 1,300 games on your smartphone or tablet device. There is no application download, so there are no restrictions as to which mobile operating systems have access to Casino Joy games. Windows Mobile, Android, Blackberry, and iOS devices can all sign up and play both virtual and live casino games at Casino Joy.

Casino Joy Customer Support

There is a (?) option available to open the help center. Here you will be able to choose to contact us, FAQ, forgot password, and rules. The contact us section has a telephone number and 2 email options. The casino also has Facebook, YouTube, Instagram, and Twitter accounts.

  • Email
  • FAQ
  • Telephone
  • Social Media

Conclusion

Casino Joy has almost everything you could ask for. Strong licensing, an experienced operator, over 1,300 games from the best casino software developers, a diverse collection of online slots, progressive jackpot slots, and table games, as well as live casino games. In addition to this, both mobile and desktop players can sign up and play any of these games or test out the games for free before signing up. To polish all this off, there are tons of ways to get help, and you are spoilt for choice when it comes to choosing how to get your money in and out of the casino.

 

Nathan is a proud head of content and casino reviewer at Playcasino.com. He built his career in customer support for top-tier casinos, eventually becoming a consultant to help gambling brands improve their offerings and customer relations.

As a seasoned casino professional with over twenty years of experience in the industry, he enjoys writing honest, detailed casino reviews. Trust his vast experience for in-depth reviews and reliable guidance in choosing the right online casino.

Casino Joy
1.0/5.0
Reviewed by Nathan Vega

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