FortunePlay Casino review
FortunePlay launched in 2024 and is part of a series of online casinos operated by Novatrix SRL, licensed by the Tobique Gaming Commission. The platform offers a portfolio of over 15,000 games from 85+ software providers and supports EUR, AUD, NZD and crypto payments.
Once you sign up, you can claim a four-part welcome bonus worth up to €5,000 / A$5,000 / NZ$5,000 + 300 free spins on top of your first deposits, plus daily, weekly, and monthly cashback on your losses from day one.
FortunePlay Casino Background, Licence and Security
FortunePlay Casino launched in 2024 and is built on SOFTSWISS technology. The operator running the site is Novatrix SRL, a company behind other online gambling platforms we’ve reviewed, including 24Casino and AxeCasino. Novatrix is based in Costa Rica and officially registered under number 3-102-893958.
FortunePlay Casino
100% up to €1,000 + 100 Free Spins
Code Not Required
Minimum Deposit: 20 EUR / 30 AUD / 30 NZD
Wagering: Bonus x40
Licence and Regulation
Novatrix SRL, a company registered in Costa Rica, owns and operates FortunePlay under licence no. 0000002 issued by the Tobique Gaming Commission, as stated in the casino’s terms and conditions. The same operator runs several other casinos we’ve reviewed on Playcasino, including AxeCasino, Drakais and WildTornado.
FortunePlay is an offshore casino licensed by the Tobique Gaming Commission rather than by a European regulator such as the Malta Gaming Authority, so you won't have the same level of player protection and dispute-resolution channels as you would at a casino licensed by one of those authorities.
Security and Player Protection
The official minimum age to sign up is 18 , but the casino also requires you to be of legal age in your jurisdiction. If you sign up and are underage under your jurisdiction’s laws, age verification via KYC checks could result in your winnings being confiscated.
Security features such as SSL/TLS connections protect your data, and you can enable two-factor authentication in the profile settings. A dashboard also gives you access to responsible gambling tools, where you can set limits on losses, deposits, wagers, and time spent playing, and use cool-off periods and self-exclusion.
What we like
- Over 15,000 games from 86 providers
- Daily, weekly, and monthly cashback
- 2FA and responsible gambling tools available in the player dashboard
What we don't like
- Only 3 days to wager bonus funds
- The complaints process is not made clear
- Fewer supported payment methods compared to some competitor casinos
FortunePlay Casino Overview
| Online | Since 2024 |
|---|---|
| Licence | |
| Games | 15,000+ |
| Software | |
|---|---|
| Owner | Novatrix SRL |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, USD, AUD, CAD, NOK, NZD, ZAR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 20 EUR / 30 AUD / 30 NZD |
| Min Withdrawal | 20 EUR / 30 AUD / 30 NZD |
| Withdrawal Limits | Daily: 2,000 EUR / 3,000 AUD / 3,000 NZD; Weekly: 5,000 EUR / 7,500 AUD / 7,500 NZD; Monthly: 20,000 EUR / 30,000 AUD / 30,000 NZD |
| Payout Timeframes | EWallets: 24-48 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-7 days; Pending Time: up to 72 hours |
Overview of Available Bonuses at FortunePlay Casino
FortunePlay bonuses favour online slot players, but they also include non-slot games. Slots count 100% toward wagering requirements, while non-slot games count 5%. Your bonus journey begins with a 4-part welcome bonus, followed by a line-up of daily and weekly promotions. As a regular player, you can claim a bonus with every deposit via Lucky Boxes and Lucky Wheel Spins, and on certain days of the week you can opt in for reload bonuses and tournaments.
Step-by-step Registration & Bonus Activation Guide
- The initial sign-up process took us 30 seconds to complete and required only an email address and phone number.
- Once logged in, verify your email address before visiting the cashier to make your first deposit.
- The welcome bonus is activated by default, so just choose your payment method and deposit amount.
- Complete the transaction, and your funds will appear in your account instantly.
- 💡Expert Tip: While you won’t need to use a promo code to claim the first deposit bonus, they’re required for all other stages of the welcome offer.
Welcome Bonus - 275% up to €5,000 / A$5,000 / NZ$5,000 + 300 FS
The welcome bonus is generous, but the timing works against you. Your real money is used first, and the bonus only becomes playable once that balance runs out. Since the bonus expires after 3 days, a winning run on your deposit can mean the bonus expires before you ever get to use it.
| Deposit | Bonus | Free Spins | Slot | Bonus Code |
|---|---|---|---|---|
| First deposit | 100% up to €1,000 / A$1,000 / NZ$1,000 | 100 FS | Elvis Frog in Vegas or Gold Rush with Johnny Cash | - |
| Second deposit | 50% up to €1,000 / A$1,000 / NZ$1,000 | 50 FS | Gold Rush with Johnny Cash and Hot Chilli Bells | FORTUNE2 |
| Third deposit | 50% up to €1,500 / A$1,500 / NZ$1,500 | 50 FS | Lady Wolf Moon | FORTUNE3 |
| Fourth deposit | 75% up to €1,500 / A$1,500 / NZ$1,500 | 100 FS | Wild Cash | FORTUNE4 |
Main Bonus Rules
| Bonus Terms | 🎁 Casino Bonus | 🎰 Free Spins |
|---|---|---|
| 💵 Minimum Deposit | €20 / A$30 / NZ$30 | - |
| 🔁 Wagering Requirements | 40x (B) | 40x (winnings) |
| ⏳ Validity Period | 3 days | 3 days |
| 💰 Max. Bet | €5 / A$7.50 / NZ$7.50 | €5 / A$7.50 / NZ$7.50 |
| 🏆 Winnings Limit | No Limit | No Limit |
- 🤔 Quick Summary: Real money bets don’t count towards the wagering requirement; only bonus bets do. At 40x the bonus, the requirement is about average for the industry. For example, a €50 / A$75 / NZ$75 bonus means placing €2,000 / A$3,000 / NZ$3,000 in bonus bets, which is roughly 400 spins at the €5 / A$7.50 / NZ$7.50 max bet.
Reload Bonus Offers, Cashback Bonus and Other Promotions
Day-specific weekly reload matches, plus wheel spins and mystery boxes that could reveal free spins or bonus cash, are the main offers available to returning players. Standard reloads follow the same 40x bonus-only wagering requirement as the welcome bonus, but watch for higher minimum deposit requirements on certain deals and 10x maximum cashout limits.
- Turbo Reload Tuesdays (TUE promo code): For deposits of €50 / A$75 / NZ$75 or more, you’ll receive 100% up to €1,000 / A$1,500 / NZ$1,500 + 100 free spins on Wild Cash or Fruit Million from BGaming. Bonus funds are subject to a 40x rollover and a 10x the deposit amount max cashout.
- Turbo Reload Sundays (SUN promo code): Depositing €20 / A$30 / NZ$30 or more gives you 100% up to €1,000 / A$1,500 / NZ$1,500. The rollover is 40x, and winnings are capped at 10x the deposit amount.
- Lucky Boxes: For minimum deposits of €50 / A$75 / NZ$75 (RARE) or €120 / A$180 / NZ$180 (EPIC), you’ll receive lucky boxes with goodies worth up to €7,500 / A$11,250 / NZ$11,250 or €20,000 / A$30,000 / NZ$30,000, respectively. All bonus cash is subject to a 10x wagering requirement and a 10x cap on winnings. Conversely, you can win up to 25x the bonus amount from free spins.
- Lucky Spins: Similarly, ‘SILVER’ (€30+ / A$45+ / NZ$45+) and ‘GOLD’ (€100+ / A$150+ / NZ$150+) Lucky Spins are available, which promise more free spins or bonus cash. The rollover requirements are 30x for the spins and 10x for the cash.
- Network Promotions & Tournaments: A dedicated ‘Tournaments’ page lists a handful of software-provider-led network promotions, including Pragmatic Play’s Drops & Wins and BGaming’s Million of Drops.
VIP and Loyalty Program
Called the ‘Loyalty Kingdom’, FortunePlay has a loyalty program that delivers cashback and level-up rewards across 10 levels. The rate is 1 Complimentary Point for every €20 / A$30 / NZ$30 wagered in the casino.
Depending on your tier, you’ll receive 3% to 20% (daily), 3% to 10% (weekly), and 2% to 6% (monthly) cashback on your losses. A 10x rollover applies, and you’re limited to cashing out 10x what you receive.
What's appealing is that you can earn that cashback as soon as you sign up. It isn't locked behind higher tiers, as on some competitor sites.
FortunePlay also offers an invite-only VIP program with benefits such as more cashback, higher and faster cashouts, and exclusive promotions.
The Game Providers and iGaming Lobbies at FortunePlay Casino
FortunePlay prioritises volume over quality, giving members access to 15,000+ games, which makes this one of the most comprehensive game portfolios in the iGaming market. Perfect if you prefer a wide range of casino games over a smaller, hand-picked selection. The ‘Providers’ tab helps you narrow down the vast game portfolio; we counted 86 software providers, including names like BGaming, Betsoft, Yggdrasil, Evolution and Playtech, alongside dozens of other well-known brands.
Since FortunePlay clearly aims to offer a diverse game selection, you probably won’t run out of titles to play. Your choice ranges from slots and virtual tables to live casino and instant win titles. Plus, you’ll also find a handful of exclusive slots branded for FortunePlay Casino and created by Zillion, Evoplay and Peter & Sons.
Slot Machines, Jackpot Slots and Instant Games
Slots make up the bulk of FortunePlay’s library, with over 14,000 titles, and we noticed the ‘New’ category updates with at least 10 fresh releases every week. The lobby’s structure also made it pretty clear that modern, high-volatility gameplay is the main focus, especially as categories like Megaways, Bonus Buy, Jackpot, and Hold & Win sit front and centre at the top of the page. While we found plenty of low- and medium-variance slots throughout each section, most are aimed towards players who prefer higher-risk spins with the potential to trigger larger payouts.
FortunePlay has also positioned itself to attract jackpot hunters by including progressive jackpots from Games Global, Relax Gaming and Playtech. Jackpots from these software providers are among the highest-paying in the industry. They include Mega Moolah, Dream Drop, Age of the Gods, and WowPot networks, all of which can pay seven- or even eight-figure sums.
- 🤓 Hacksaw Gaming’s Le Clubber is a cluster pays slot with a 10,000x maximum win. It’s also part of the studio’s ‘Le’ series, which follows Smokey the raccoon, known for creating chaos on the reels.
As an alternative to online slots, FortunePlay features an ‘Instant Win’ section, which is home to roughly 70 games. The selection is mostly made up of crash games like Aviamasters and Aviator. Among these games, we also tried Gods of Plinko and Minesweeper, available in real money and demo modes.
Live Casino - Table Games and Game Shows
Pragmatic Play Live, Evolution, and Playtech are supported by another nine live providers. The live dealer section is well tailored for roulette players. It features traditional single-zero and double-zero formats as well as a host of tables with random multipliers and/or bonus rounds.
On average, minimum bets across this section are 20c / A$0.30 / NZ$0.30 per round for Roulette, 50c / A$0.75 / NZ$0.75 for live poker, and generally €1.00 / A$1.50 / NZ$1.50 for Blackjack and Baccarat. When opening high roller tables, we couldn't take a seat as they required a €500 / A$750 / NZ$750 minimum balance, and we noticed max bets as high as €10,000 / A$15,000 / NZ$15,000.
Popular wheel games like Monopoly Live and Adventures Beyond Wonderland offer themed gameplay with bonus rounds, plus lotto-inspired games like Mega Ball deliver base-game rewards of up to 9,999x.
- 🤓 If you’re new to live casino games, you have plenty of beginner-friendly titles to choose from to help ease you into the vertical. Casino Hold’em is a good example, as the gameplay simply involves making a win-worthy poker hand.
For lower minimums and no action timers or queues, RNG variations of blackjack, poker, baccarat, and roulette are located in the ‘Table Games’ tab. Across the demos we tested, betting limits generally start at €0.10 to €1 / A$0.15 to A$1.50 / NZ$0.15 to NZ$1.50. Betsoft’s Single Deck Blackjack is one of the casino’s highest RTP games.
Payment Methods and Payout Speeds
Opening FortunePlay’s cashier gives you an instant, user-friendly view of the banking options available to you and the minimum deposit limits. You can send EUR using bank cards, e-wallets, and prepaid vouchers, or load up your balance with a choice of 10 cryptocurrencies.
How to Deposit
- Bank Cards: Visa, Mastercard
- E-wallets: MuchBetter, Neteller, MiFinity, Skrill
- Vouchers: Neosurf, Paysafecard
- Mobile Payments: Apple Pay
- Cryptocurrencies: BTC, USDT, ETH, DOGE, ADA, BCH, BNB, LTC, TRX, XRP
The minimum deposit is €20 / A$30 / NZ$30 across all payment methods, including cryptocurrencies, which are listed at the equivalent of €20 / A$30 / NZ$30. However, if you’re claiming bonus deals, make sure you meet the listed minimum deposit requirement.
Withdrawal Duration, Limits, Verification and KYC
- Bank Cards: Visa, Mastercard
- E-wallets: MuchBetter, Neteller, Mifinity
- Banking: Bank Transfer
- Cryptocurrencies: BTC, USDT, ETH, DOGE, ADA, BCH, BNB, LTC, TRX, XRP
Withdrawals start at €20 / A$30 / NZ$30 for eWallets, cards, and all cryptocurrencies. Payouts typically clear within a couple of hours once verified, but the T&Cs state they can sometimes take up to 72 hours.
In terms of maximum limits, FortunePlay is pretty reasonable. The platform allows cashouts totalling up to €2,000 / A$3,000 / NZ$3,000 a day, €5,000 / A$7,500 / NZ$7,500 a week or €20,000 / A$30,000 / NZ$30,000 per month.
- 💡Expert Tip: You’ll need to complete a KYC verification check before you unlock the ability to withdraw. You’ll have to send copies of your passport or driver's licence, a bank statement or utility bill, and proof of payment. To save time later on, get this out of the way the moment you create an account.
Website Design, Usability and Mobile Use
As with all casino tests, we used various desktops, smartphones, and tablets to connect, play, and claim bonuses on FortunePlay. Our experience panned out similarly to when testing several of the casino’s sister sites, which was smooth and user-friendly on all devices we used for our tests. On mobile, we connected through Chrome and Brave. Typically, page loading times were fast, and slots and live games usually performed well without overheating our phones or tablets.
Casino App
You won’t find an official FortunePlay app to download, but the site does provide a progressive web app. We didn’t notice much of a difference in performance using it compared to connecting to the mobile site. Still, it offers an app-like feel and gives you one-click access via a home screen shortcut.
Experience with Customer Support at FortunePlay Online Casino
Support is available via live chat and email, and the Help Centre and FAQ offer solutions for common issues. English and French are both supported languages.
How to Contact FortunePlay Customer Support
- (Live Chat): Open 24/7 for customer support in real time.
- (Email): Send emails to [email protected].
- (Complaints): FortunePlay does not list a complaints procedure anywhere on its site, whether in the T&Cs, FAQ, or Help Centre.
- (ADR): Start by emailing the support team and keeping a written record of your complaint. If you’re not happy with the casino’s decision, get in touch with one of the independent dispute resolution bodies the casino should list. You can contact the Tobique Gaming Commission directly only if you believe the casino is breaching its licence.
- ❓Contact with live chat: How long does account verification take?
Since the casino’s T&Cs don't make this clear, we thought it was a good question to ask the support team. To be fair, the agent was pretty clear and confident with his answer. He said it usually takes a few hours but can take up to 72 hours.
Comparing FortunePlay Casino with iGaming Competitors
We put FortunePlay Casino head-to-head with two rival offshore platforms. Check out the table below to see how they stack up on bonus terms, payment options, and monthly cashout caps.
| Online Casino | FortunePlay Casino | Dragonia Casino | Wild Fortune Casino |
|---|---|---|---|
| Welcome Bonus | Up to €5,000 / A$5,000 / NZ$5,000 | Up to €500 / A$750 / NZ$1,000 | €5,000 / A$7,500 / NZ$7,500 |
| Wagering Requirements | 40x (B) | 35x (D+B) | 45x (B) |
| Free Spins | 300 | 200 | 250 (0x) |
| Game Providers | 86 | 85+ | 110+ |
| Minimum Deposit | €20 / A$30 / NZ$30 | €10 / A$15 / NZ$20 | €4 / A$7 / NZ$8 |
| Monthly Withdrawal Limit | €20,000 / A$30,000 / NZ$30,000 | €7,000 / A$10,500 / NZ$13,000 | €15,000 / A$22,500 / NZ$30,000 |
| Licence | Tobique Gaming Commission | Anjouan | Curaçao Gambling Authority (CGA) |
| Sports Betting Availability | ❌ | ✔️ | ❌ |
Rounding Up Our FortunePlay Casino Experience
With over 15,000 titles, FortunePlay has taken an all-in approach rather than hand-picking studios to feature across its game sections. This large portfolio is ideal if you want to try new and up-and-coming providers alongside established ones, plus you’ll have a steady stream of new releases to try.
New players can begin with a generous welcome bonus, but just be aware that the three-day expiry window is short. Regular bonuses are also available with every deposit via the Lucky Box and Spins, while it's always nice to see a casino delivering daily, weekly, and monthly cashback from day one, rather than locking it behind higher loyalty levels.
Considering all of the above, FortunePlay works well if you’re a regular player who appreciates a large gaming library with something new to play.
