Golden Crown Casino review
Golden Crown Casino has been online since 2019 and is operated by Hollycorn N.V., which runs on the SOFTSWISS iGaming platform. The casino hosts 125 software providers and more than 14,000 casino games. To get started, players from Australia and New Zealand can make deposits using their local currencies or cryptocurrencies to claim a welcome bonus worth up to $2,000 + 350 free spins. As for regular bonuses, existing players can take advantage of reload offers, free spins, and a special unlimited wager-free 10% deposit match on all crypto deposits.
In our Golden Crown Casino review, we’ll take a closer look at these bonus offers and assess the casino’s customer support, mobile interface, and game selection.
History Of Golden Crown Online Casino
Golden Crown Casino opened its virtual doors in 2019 under the experienced iGaming operator Hollycorn N.V., a well-established iGaming company registered in Curacao since 2017.
The same company operates some of the most well-known online casinos we’ve reviewed, such as SlotLounge, Slot Mafia, and Rollero, using the highly regarded SOFTSWISS aggregator platform. Coupled with over half a decade in operation and its operator’s experience in the iGaming industry, plus the SOFTSWISS technology behind the website, we are confident that Golden Crown is a legitimate online casino.
Golden Crown Casino Licensing Framework, Security and Player Protection
Hollycorn N.V. operates under the Curacao Gaming Control Board (GCB) online gambling licensing framework. The company (registration number 144350) has been issued a licence number OGL/2023/176/0095. The same licensing certificate applies to the online gambling services offered by Golden Crown Casino.
The GCB requires all online casinos to offer players responsible gambling tools and an Alternative Dispute Resolution (ADR) partner. The ADR service gives Aussie and Kiwi players the option to escalate any complaints they feel the casino is not resolving fairly.
At the time of our casino review, we did not find an ADR (Alternative Dispute Resolution) partner in the casino’s complaints procedure. However, the casino also offers deposit, loss, and wager limits, as well as self-exclusion via email, as per its responsible gambling page.
What we like
- 125+ Software Providers
- Unlimited Crypto Deposit Match (0x Wagering)
- Fair Bonus Wagering Requirements
- High Maximum Withdrawal Limits
- SOFTSWISS iGaming Platform
What we don't like
- No Cashback Offers
- 3x Deposit Turnover
Golden Crown Casino Overview
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 14,000 + |
| Software | |
|---|---|
| Owner | Hollycorn N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, USD, AUD, NZD, CAD, USDT, BTC, BCH, DOGE, ETH, LTC, XRP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 30 AUD/NZD |
| Min Withdrawal | 45 AUD/NZD |
| Withdrawal Limits | Per Transaction/Daily: 15,000 AUD / NZD; Weekly: 30,000 AUD / NZD; Monthly: 90,000 AUD / NZD |
| Payout Timeframes | EWallets: 24-48 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-7 days; Pending Time: 72 hours |
Golden Crown Casino - Overview of Available Bonuses
The online casino bonus schedule at Golden Crown Casino has its pros and cons. There’s an excellent first deposit welcome bonus offer showering new players with free spins, while offering high rollers the chance to claim a sizable bonus balance.
For players depositing NZD or AUD, you can claim free spins midweek and a reload bonus on the weekend, but unfortunately, there isn’t much else on offer. However, if you deposit in crypto, there’s a worthwhile 10% deposit match with no wagering requirements.
Online Casino Welcome Bonus - up to $2,000 + 350 Free Spins
When making your first deposit at Golden Crown Casino, you must choose between two versions of the welcome bonus: the standard offer or the high roller offer. The standard first deposit bonus is available from a minimum deposit of $45 and includes free spins, making it the better option for most players. Alternatively, the high roller bonus requires a higher minimum deposit of $450 and is designed for players depositing larger amounts, but it does not include free spins. You can only claim one of these options, as both count as your first deposit bonus, with the second and third deposit offers becoming available afterward.
- First Deposit (Standard): 50% up to $1,000 (Bonus Code- HROLLER)
- First Deposit (High Roller): 100% up to $1,000 + 300 FS on Diamond of Jungle by BGaming (Bonus Code - CROWN1)
- Second Deposit: 75% up to $500 + 50 FS (Bonus Code - GC75)
- Third Deposit: 50% up to $500 (Bonus Code - 50DEP)
If you do sign up and claim this welcome bonus offer, when you deposit, make sure to enter the relevant bonus code. If you miss the bonus code, you can contact the live chat team, who, from experience, will be happy to apply it after you deposit.
Main Bonus Rules
Each stage of the new player bonus offer requires a minimum deposit of $45. Any deposit bonus balance received is subject to a 40x wagering requirement, also for the high rollers, and you have 7 days to meet the rollover amount. Any bets made with your bonus balance are limited to $7.00. Also, you can convert a maximum of $225 of your free spins winnings into real money, while there is no limit for your deposit match.
Regular Bonuses at Golden Crown Casino for Existing Members - Fiat and Crypto Reloads
Unless you play using crypto, the Golden Crown bonuses for existing players are a bit light. There’s a midweek free spins offer and a weekend reload bonus available in NZD, AUD, and crypto deposits. High rollers receive an additional reload bonus, while all players can participate in tournaments, which are always fun. That’s all we found for fiat deposit bonuses; however, if you deposit using cryptocurrency, the highlight of the regular bonuses is the very appealing unlimited crypto bonus with 0x wagering.
- Unlimited Crypto Bonus: Each time you deposit using cryptocurrency, you’ll receive 10% on top of your balance with 0x wagering applied. What’s more, there is no limit to the number of times you can claim your 10% match, and no maximum bonus or max bet limits are applied.
- Wednesday Free Spins (Bonus Code WEDFS): Claim 30 up to 100 free spins when you deposit. Your spins will be immediately available, and any winnings you earn will credit your bonus balance, where a 40x rollover applies.
| Deposit Amount | Free Spins Awarded |
|---|---|
| $45 | 30 Free Spins |
| $75 | 60 Free Spins |
| $105 | 100 Free Spins |
- Weekend Reload (Bonus Code WBONUS): Every weekend, you can claim a 50% reload up to $6,500 for a minimum deposit of $60 as long as you have made at least one deposit during the week. Once you receive your bonus, the wagering requirement is 40x the bonus only.
- Tournaments: There are both in-house tournaments provided by Golden Crown Casino and software-provider leaderboard and prize-drop promos. We found that most in-house tournaments have wagering requirements when you win, while software provider promotions pay prizes in real money with 0x wagering requirements.
The VIP and Loyalty Program At Golden Crown Casino
Golden Crown Casino’s loyalty program is pretty basic, which is a good thing if you are looking for an easy-to-understand VIP program. It is based on you earning CP points, and when you reach certain milestones, you can swap the points into real money. There are 10 levels, and the higher you climb the ladder, the better your exchange rate when converting CP points into real money.
The rate at which you will earn CP points is 1 point for every $200 in bets accumulated. At level 1 (Lucky), you can exchange 14 points for $1 or 0.65 USDT (or crypto equivalent), and at the top level 10 (Privilege), you can exchange 5 points for $1 or 0.65 USDT (or crypto equivalent).
Payment Options, Payout Times, Minimum Deposit, and Limits
There’s a wide range of payment options available to players from New Zealand and Australia. Popular e-wallets like Skrill, Mifinity, and Neteller are available, and you can also use digital payment vouchers like Paysafecard if you are happy to withdraw using the casino’s bank transfer option. Golden Crown also accepts several cryptocurrencies, making depositing and withdrawing accessible to a wide range of players.
You Can Use These Payment Methods
- Debit and credit cards (Visa, Mastercard, Maestro)
- E-wallets (Skrill, MiFinity, Neteller, CashtoCode)
- Banking: (Bank Transfer, Jetonbank)
- Phone (Google Pay - Mastercard)
- Vouchers: (Paysafecard, Neosurf, Flexepin)
- Cryptocurrencies (BTC, BCH, DOGE, ETH, LTC, USDT, XRP)
The minimum deposit for all payment methods is consistently $30. Once your payment has been approved, it will be added to your casino bankroll instantly if you deposit in Aussie or New Zealand dollars. XRP and DOGE are also instant, but some cryptos like BTC can take 5 to 10 minutes to appear.
Golden Crown Online Casino Withdrawal Times, Limits, and Fees
Minimum withdrawals are also consistent. Regardless of the payment method you use, it is $45, slightly higher than the industry average but not over the top. For crypto, the minimums are BTC 0.0012, BCH 0.2, DOGE 375, ETH 0.03, LTC 0.46, XRP 50, and USDT 30.
When we tested withdrawals, no fees were applied, and the casino approved our cashout requests within 1 to 2 hours. Just note that the T&Cs state that withdrawals can take up to 48 hours. The exception is bank transfer, which can take up to 3 days. One final point to note is that there is a 3x deposit turnover requirement. If you do not meet this requirement, your cash-out request will most likely be denied.
Default and Top VIP Tier Maximum Withdrawal Limits
- Per Transaction/Daily: $15,000
- Weekly: $30,000
- Monthly: $90,000
The Game Providers and iGaming Lobbies at Golden Crown Casino
Golden Crown Casino offers an extensive online casino game portfolio with more than 14,000 games across pokies, crash games, table games, and live game lobbies. It’s an impressive selection of games made possible by partnerships with 125+ software providers. With such a vast number of games, there is something for everyone, including jackpot pokies and table games, which we’ll cover in more detail below.
What’s more, the games come from reputable software provider studios we know well. Pragmatic Play, BGaming, Play’n GO, Booming Games, 1Spin4Win, Blueprint, and Reflex Gaming are just a small sample of game developers we came across during our Golden Crown review.
Online Pokies Portfolio
As with all online casinos, the majority of the games at Golden Crown Casino are online pokies. With over 115 software providers of the 125 on the ‘providers’ filter tap producing pokie games, we noticed the ‘new’ lobby updated with a new game almost daily, always giving us a fresh title to play. We are not overly impressed with the filtering options, as there isn’t an option to sort games by Megaways, Cluster Pays, or other game mechanics. That said, there is a handy ‘Collections’ filter to sort games by themes, for example, Fantasy, Egypt, Books, Fruits, Western, Fishing, and more.
- Fishing Themed Pokies: Hooked, Old Fishermen, Alaskan Fishing, Big Bass Bonanza
- Military Themed Pokies: Reels on Fire, Danger Zone, Cash Tank, Almighty Sparta
Another interesting menu option giving you online slot alternatives is the Crash and Originals lobbies. The games here offer fast-paced gameplay, such as Keno, Plinko (99% RTP), Mines, Chicken Royal, and the EGR Operators Awards Game of the Year, Aviator by Spribe.
Progressive & Fixed Jackpot Game Portfolio
Golden Crown Casino has its own in-house progressive jackpot network, using the SOFTSWISS jackpot aggregator. You’ll find three jackpots and a list of qualifying games under the jackpot menu option, where the top Prime Network jackpot pays out over $1 million. On top of the casino’s in-house network, you’ll also have the chance to play progressive jackpots from pooled networks, such as Mega Moolah, WowPot!, and King Millions, all of which pay out millions when a lucky winner lands the top jackpot win.
- Progressive Jackpot Pokies: Mega Moolah (Original), Age of the Gods, 9 Masks of Fire King Millions, and Book of Atem WowPot!
- In-House Golden Crown Casino Jackpots: Cash Pig 2, Gates of Olympus Super Scatter, Luck Gold Miner, Sugar Rush Super Scatter
We also took the time to test the large selection of non-progressive jackpot pokies. Wazdan, Playson, BGaming, BetSoft, Spinomenal, Playtech, Fugaso, and many more software providers feature Hold & Win, Hold the Jackpot, Hold & Hit, and Mega Fire Blaze fixed jackpot games that pay up to 5,000x your spin bet, triggered via respins.
Live Casino Games
The live casino lobby is equally impressive as the online pokie and jackpot sections. 400+ games are offering an authentic land-based gaming experience. The majority use non-computer-generated (non-RNG) results, produced by live dealers and croupiers, streamed to your desktop or mobile devices in real time. In the lobby, you’ll find games from software providers, including Evolution, Pragmatic Play Live, Playech, and ALG, all of which deliver a range of live roulette, baccarat, sic bo, poker, and game shows with multiple variants, making it easy to find a game style that suits you.
- Live Blackjack Games: Age of the Gods Bonus Roulette, Sic Bo Deluxe, Blackjack Classic, Casino Stud Poker
- Live Game Shows: Buffalo Blitz Live (live dealer pokie game), Adventures Beyond Wonderland, Snakes & Ladders, Monopoly Live
If you also enjoy playing virtual table games at your own pace, rather than having set betting rounds as per live dealer games, then the table games section is packed with RNG games. Some of our favourites here are 21 Burn Blackjack, Pai Gow, Red dog and Pontoon, which is just the tip of the iceberg, as we counted over 300 games in this section.
Golden Crown Casino App and Mobile Casino
There is a Golden Crown mobile casino app and an instant-play interface accessible via your mobile browser. We tested both. Rather than downloading the app via Google Play or the App Store, there are instructions you can follow via the ‘Install App’ menu option. We tested the download on an iPhone, an iPad, and an Android smartphone. The download takes just seconds and installs a PWA app shortcut to the casino’s login page on your device’s home screen. We’ve also noticed that this PWA app style has become a standard feature at online casinos using the SOFTSWISS aggregator platform.
The app essentially uses your default web browser to open Golden Crown casino in full-screen mode. As a result, we found the instant-play web browser and PWA app mobile casino experiences to be identical. Pages and the game load quickly and adapt to the screen size of the mobile devices we tested the casino on. As for navigation, the menu options are easily accessible, and we had no problems browsing the game lobbies.
Golden Crown Casino Experience with Customer Support
As with most Hollycorn N.V. online casinos, Golden Crown offers exceptional all-around support services, from 24/7 live chat managed by SOFTSWISS to footer helpful links. If we were fussy, the FAQ page could be a little more detailed, but the casino more than makes up for the limited number of Q&As with its selection of footer links, where the information on each page is well laid out and easy to browse.
How to Contact Golden Crown Casino Customer Support
- 24/7 Live Chat
- Send emails to [email protected]
- An FAQ page
- Self-help options, such as a ‘Payments’ page and well-laid-out T&Cs
When we claimed the welcome bonus, we made a rookie error and didn’t apply the bonus code. It also gives us a good excuse to test the customer service team. The agent came online within seconds, and after explaining our situation, the customer service representative applied the promo code after the deposit, so we received our first-deposit welcome bonus match. The helpful customer support is part of the reason why SOFTSWISS has won multiple customer service industry awards.
Comparing Golden Crown Casino with iGaming Competitors
To finish up our Golden Crown Casino review, we have picked two online casinos that also offer players from New Zealand and Australia. We’ve chosen another SOFTSWISS-operated online casino under the Curacao licensing authority, 24Casino.
Also, we ventured outside the Curacao licensing scope to include an online gambling platform operating under the Anjouan licensing authority, which is less reputable than Curacao. Still, it offers another alternative to consider if you are looking for variety during your new online casino decision-making process.
| Online Casino | Golden Crown Casino | 24Casino | Blitz Bet |
|---|---|---|---|
| Welcome Bonus | $2,000 | $4,500 (Standard) / $8,000 (High Roller) | $1,750 |
| Wagering Requirements | 40x (b) | 40x (b) | 40x (b) |
| Free Spins | 350 | 350 (Standard) / 0 (High Roller) | 100 |
| Game Providers | 125+ | 120+ | 60+ |
| Minimum Deposit | $30 | $30 | $45 |
| Monthly Withdrawal Limit | Up to $90k | Up to $150k | Up to $50k |
| Sports Betting Availability | ❌ | ❌ | ✔️ |
Rounding Up Our Golden Crown Casino Experience
Golden Crown Casino offers an enjoyable iGaming experience thanks to its portfolio of 14,000+ games from 125+ software providers, which pretty much guarantees there’s something for everyone. The welcome bonus of up to $2,000 and 350 free spins is generous, particularly the first deposit offer, which rewards both budget players and high rollers equally.
Furthermore, the unlimited 10% crypto deposit match with 0x wagering requirements is particularly appealing for cryptocurrency users. Additionally, the 24/7 customer support team responds within seconds and proves helpful when needed.
However, some areas need attention.
We couldn't locate an ADR partner in the casino's complaints procedure, which limits dispute resolution options. The regular bonus schedule for fiat currency deposits is somewhat light, offering mainly midweek free spins and weekend reloads. The 3x deposit turnover requirement and absence of cashback offers are also drawbacks worth noting.
Overall, Golden Crown Casino delivers a positive experience with its massive game library and responsive support.
