Gransino Casino review
Gransino arrived on the scene in 2024, operated by Lumina Holdings Limitada, which combines casino games with sports betting all in one place. First-time players can claim a casino welcome package worth up to €500 / C$750 / A$750 / NZ$1,000 + 200 FS, or a sports betting welcome bonus of 100% up to €100 / C$150 / A$150 / NZ$200.
These first deposit deals are just the start, as there are weekly reload offers, recurring cashbacks, and a five-tier VIP programme to work through. Our Gransino Casino review examines these promotions in detail, along with payment options, customer support, and the mobile experience, to determine whether this newcomer delivers.
History Of Gransino Online Casino
The Gransino online casino came online in 2024 under the operator Lumina Holdings Limitada, which also operates FatPirate Casino and Gxbet. The jury is still out on the trustworthiness of both the casino and its operator, as they’re new to us. However, as we’re yet to receive any complaints, they have a clean slate until we do.
Gransino Casino
100% up to €500 + 200 Free Spins
Code Not Required
Minimum Deposit: 10 EUR/CAD/AUD, 20 NZD
Wagering: 35x (Deposit + Bonus)
Gransino Casino Licensing Framework, Security and Player Protection
Lumina Holdings Limitada operates Gransino Casino under Costa Rican law. The regulatory framework requires all online gambling companies to comply with the Law of Casino Taxes and Businesses linked to Online Betting (Law N°9050), as well as electronic betting data and international wagering services.
As part of its obligations, Lumina Holdings must comply with Costa Rica’s broader commercial and criminal regulations. However, the country does not require platforms to offer responsible gambling tools, as evidenced by Gransino's lack of such tools.
What we like
- 9,400+ Games from 80+ Studios
- 1x Deposit Turnover
- Sports Betting Bonuses
- Regular and live cashback with just 1x wagering
What we don't like
- Lacks Responsible Gambling Tools
- High Wagering Requirements
Gransino Casino Overview
| Online | Since 2024 |
|---|---|
| Licence | |
| Games | 9,500+ |
| Software | |
|---|---|
| Owner | Lumina Holding Limitada |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, CAD, USD, NOK, PLN, NZD, AUD, DKK, BTC, ETH, XRP, LTC, DOGE, SOL, BNB, TRON |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 EUR/CAD/AUD, 20 NZD |
| Min Withdrawal | 10 EUR/CAD, 20 AUD, 25 NZD |
| Withdrawal Limits | Daily: 700 EUR, 750 CAD, 800 AUD, 1,000 NZD; Monthly: 7,000 EUR, 10,500 CAD/AUD, 13,000 NZD |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
Gransino Casino - Overview of Available Bonuses
At the top of the list of casino bonuses on the promotions page is the Gransino Casino welcome offer that combines a 100% match deposit, free spins, and a bonus crab. Next come two reload bonuses, a daily VIP cashback, and a weekly live casino cashback. Additionally, a dedicated sports bonus tab is available, where you'll find a first deposit sportsbook deal, free bet reloads, and cashback.
Online Casino Welcome Bonus - 100% up to €500 / C$750 / A$750 / NZ$1,000 + 200 Free Spins & 1 Bonus Crab
New players looking for a boost in return for their first deposit can grab a welcome offer that delivers bonus cash, free spins, and a bonus crab, which could reward additional spins, bonus cash, or coins.
- First Deposit: 100% up to €500 / C$750 / A$750 / NZ$1,000 + 200 Free Spins & 1 Bonus Crab
A minimum deposit of €20 / C$30 / A$30 / NZ$40 is required to get the full package. Alternatively, you can receive just the bonus crab when depositing a minimum of €10 / C$15 / A$15 / NZ$20. As a footnote, deposits made with Neteller or Skrill do not qualify for the welcome bonus.
Main Bonus Rules
The deposit match balance has a 35x wagering requirement (deposit + bonus), and while the 10-day expiry is comparable to competitors, the wagering requirement itself is significantly higher than what we've seen at other sites. Saying that, free spins winnings fare slightly better with only a 40x rollover.
When clearing the wagering requirements, bear in mind the €5 / C$7.50 / A$7.50 / NZ$10 maximum bet limit, which is standard industry practice. Additionally, 100% of wagers on slots count toward rollover requirements, while only 10% of bets on live games, virtual tables, video poker, and Plinko count.
Sports Betting Welcome Bonus - 100% up to €100 / C$150 / A$150 / NZ$200
If you’d rather claim a sports welcome offer, when you make your first deposit of €20 / C$30 / A$30 / NZ$40, select the sports offer in the cashier section. You’ll then need to rollover your deposit one time to receive your bonus balance.
- First Deposit: 100% up to €100 / C$150 / A$150 / NZ$200
To convert the bonus into withdrawable cash, you have to wager 6x the (bonus + deposit) at odds no lower than 2.00 for single bets and 1.50 for multi-bets. You also get a full 30 days to meet that requirement, with a maximum bet cap of €50 / C$75 / A$75 / NZ$100.
Regular Bonuses at Gransino Casino for Existing Members - Reloads, Cashback, and Challenges
After the Gransino welcome bonus, the platform's ongoing promotions proved worthwhile. There are reload offers to take advantage of, cashback deals with 1x wagering requirements, and regular tournaments.
- Weekly Reload Bonus: Between Mondays and Thursdays, you can select 50 free spins alongside a minimum deposit of €20 / C$30 / A$30 / NZ$40, where any winnings come with a 40x rollover.
- Weekend Reload Bonus: On the weekend, you can have two bonus options available in the deposit bonus drop-down box.
- Deposit €20 / C$30 / A$30 / NZ$40 fora 50% matchup to €700 / C$/A$1,050 / NZ$1,400
- Deposit €50 / C$75 / A$75 / NZ$100 for 50 free spins on top
The wagering requirements for the deposit match are 35x (bonus + deposit), and 40x for free spins.
- Daily Cashback: The percentage and maximum cashback you can receive depend on your VIP status. The lowest cashback is 3% up to €100 / C$/A$150 / NZ$200, starting at VIP level 2, while the top tier offers 15% up to €400 / C$/A$600 / NZ$800. All cashback comes with just a 1x wagering requirement.
- Live Casino Cashback: Live casino players at all VIP levels receive 25% cashback up to €200 / C$/A$300 / NZ$400, with 1x wagering.
- Sportsbook Bonuses: Sports fans can also look forward to bonuses, including a 50% free bet reload up to €500 / C$/A$750 / NZ$1,000 and 10% weekly cashback up to €500 / C$/A$750 / NZ$1,000.
- Sports Betting Specials: If that wasn’t enough, there are accumulator boosts and enhanced odds promotions that both give you the chance to win more from your bets, alongside a 2 goals ahead early payout offer on football bets.
- Challenges: Across both the sportsbook and casino, there are weekly challenges you can complete to earn Golden Chips you can spend in the shop on treats like free spins, bonus deals, and more.
- Tournaments: Gransino hosts regular in-house tournaments offering prize pools of bonus cash and Golden Chips, as well as events from leading software providers, such as Drops & Wins from Pragmatic Play.
- Bonus Crab: On your first deposit of at least €10 / C$15 / A$15 / NZ$20 each day, you can claim a Bonus Crab. Prizes from the Crab include cash, bonus money, free spins, or Golden Chips.
The VIP and Loyalty Program At Gransino Casino
Active members at Gransino Casino accumulate points through deposits and real money gameplay, which feed into a five-tier VIP programme.
Here's what each level delivers:
- Level 1: The default level for new players, you have 24/7 live chat support and access to promotions come as standard.
- Level 2: It's a little disappointing that the only noticeable benefit you receive for reaching this level is higher withdrawals.
- Level 3: At this tier, you can receive more meaningful perks, such as cashback and tailored bonus offers.
- Level 4: Things get more interesting at this stake, with the arrival of a VIP manager who crafts bonuses around your playing habits and offers dedicated assistance. Plus, your cashback increases.
- Level 5: The top tier unlocks the highest withdrawal limits and 15% cashback.
Overall, Gransino's loyalty scheme takes a straightforward approach, though early levels don't offer much to get excited about. The programme finds its feet from Level 3 onwards, where cashback and tailored offers begin to justify regular casino gameplay.
Payment Options, Payout Times, Minimum Deposit, and Limits
You’ll find support for deposits and withdrawals using a variety of banking methods, including debit/credit cards, vouchers, and e-wallets. If you prefer using cryptocurrencies, the platform has you covered with support for over a dozen coins.
You Can Use These Payment Methods
- Debit and credit cards (Visa, Mastercard)
- E-wallets (Skrill, Neteller, MiFinity)
- Banking: (Bank Transfer)
- Bank Intermediaries (Interac)
- Vouchers: (Cash2Code)
- Cryptocurrencies (USDT ERC-20, USDT-TRC20, USDT BEP20, USDCoin, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Solana, Toncoin, Ripple, Dogecoin, Cardano)
- Fiat-Crypto On-Ramps: (Uttorg PSCD)
Scrolling through the supported banking options on the payments page, the minimum deposit to get started is €10 - €30 / C$/A$10 - C$/A$20 / NZ$20 - NZ$25, depending on the method. A positive we noticed is that all deposits come without any fees attached, meaning players get more of their money to play with.
Gransino Online Casino Withdrawal Times, Limits, and Fees
Withdrawals were as straightforward as deposits, especially since the casino only requires a 1x deposit turnover. If you have not met that requirement, you’ll be charged a 10% commission fee using most payment methods or 15% if using a bank transfer. However, 1x in our view is perfectly reasonable considering we’ve seen 3x to 5x deposit turnover required when testing other online casinos.
When cashing out, minimums vary depending on the method used, with the ranges being €10 - €60 / C$10 - C$90 / A$20 - A$110 / NZ$25 - NZ$125. As for payout speeds, the casino can take up to 72 hours to process your withdrawals, which is longer than average. Saying that, during our tests, we never had to wait longer than a day for our cashouts to go through.
Maximum withdrawals according to Gransino VIP status levels 1 to 5 are as follows:
| Currency | Level | Per Day | Per Month |
|---|---|---|---|
| EUR | Level 1 | 500 | 7,000 |
| EUR | Level 5 | 1,500 | 20,000 |
| CAD | Level 1 | 750 | 10,500 |
| CAD | Level 5 | 2,300 | 30,000 |
| AUD | Level 1 | 800 | 10,500 |
| AUD | Level 5 | 2,500 | 35,000 |
| NZD | Level 1 | 1,000 | 13,000 |
| NZD | Level 5 | 3,000 | 35,000 |
The Game Providers and iGaming Lobbies at Gransino Casino
Establishing that there are 9,400+ games from 80+ software providers at Gransino Casino was easy, thanks to the site displaying the number of titles in each category and providing a ‘Providers’ tab. We’ve come across competitors that offer more of both, but overall, we feel the game collection here is well above average.
Online Slots Portfolio
While we appreciate knowing how many slots there are in each category, Gransino falls into the trap of many other online casinos by not providing enough categories. Sure, using ‘New’ and ‘Popular’, it’s not hard to find something good to play, but there’s no way to filter by theme or by mechanics like Megaways and Cluster Pays. Players are stuck searching through the main lobby or using a search filter if they happen to know the names of their favourite games.
- New Games at Gransino: Return to the Copa, Golden Gumballs, Carnival Rush, Sahara Riches Megaways
- Popular Slots
Progressive & Fixed Jackpot Game Portfolio
Jackpot slots at Gransino have their own lobby rather than being a subcategory in the main gaming section. That’s understandable considering the site offers a wide range of different options, starting with its own in-house daily progressive jackpots featuring hand-picked regular slots.
- Top Daily Jackpots Slots: Gonzo’s Quest Megaways, NFT Megaways, Midnight Thirst, Primate King.
- Fixed Jackpots: Hold & Win, Mega Fire Blaze, Hold & Hit, 3x3 Running Win, Hold the Jackpot.
Pragmatic Play’s Jackpot Play range is also available, while we also came across a large variety of fixed jackpot titles from numerous providers. Our only wish is that there were more progressive jackpots, as we only found Playtech’s Age of the Gods series represented here.
Live Casino Games
One of the top aspects of the Gransino gaming library is the live casino. Featuring hundreds of titles from 10+ providers, it has players covered for numerous live versions of blackjack, roulette, and baccarat across all stakes from low to high, and some of the best game shows in the iGaming scene.
- Interesting Live Game Shows: Lightning Storm, Crypt of Giza, Snakes & Ladders Live, Monopoly Live, Crazy Balls Live.
- Multiplier Games: Mega Fire Blaze Blackjack Live, Lightning Blackjack, Gravity Roulette, Mega Sic Bo.
Among the studios contributing to this attractive live casino game collection are Imagine Live, Pragmatic Play Live, Evolution, Playtech Live, EGT Digital, Bombay Live, BetGames, WinFinity, Iconic21, and SA Gaming.
Gransino Casino App and Mobile Casino
We began our Gransino test on desktop, then moved to iOS and Android smartphones and tablets to test the mobile experience. There is no app available because the site uses an instant-play interface, which we usually expect from modern online casinos. The mobile version mirrors the desktop version in terms of design, games, and menu options, with the only difference being that all webpages are optimised for smaller screens.
Gransino Casino Experience with Customer Support
Player support channels are a must for any online casino, and Gransino covers the basics. The site provides 24/7 live chat, email support, and a help centre with an in-depth FAQ. Information is also accessible through footer links to the terms and conditions, payments and other helpful pages at the bottom of the screen.
Customer Service Options
- The live chat feature is open 24/7
- Send an email to support at [email protected]
- FAQs and footer resource links
Selecting the speech bubble on the Help Centre page connected us with an agent almost straight away. We asked a series of questions designed to test their knowledge and professionalism, and found the agent handled our queries well, delivering adequate answers across the board, giving us confidence that all members receive the same quality customer service.
Comparing Gransino Casino with iGaming Competitors
To give you further options, we have selected two iGaming sites for comparison with our Gransino casino experience. We’ve picked out specific points where each alternative offers something slightly different.
Gransino Vs. Spinmacho Casino
Bonus conditions are often a deciding factor for many players, and this is one area where Spinmacho takes a different approach compared to Gransino. While Gransino applies a 45x combined wagering requirement that must be completed within 10 days, Spinmacho uses a bonus-only rollover that sits at 35x for players in Canada, Ireland, and New Zealand, and 40x for those in Australia, giving players who prioritise lighter wagering a higher chance of converting the bonus into real money.
Gransino Vs. Spirit Casino
Game selection is always a big deal when you're hunting for a new online casino, which is partly why Gransino might not be everyone's first choice. Spirit Casino, for instance, features 12,000 games from more than 150 providers, so you're getting way more variety to play with. Another area where Gransino falls a bit short is its progressive jackpot collection, which is fairly lacklustre. Over at Spirit, though, you'll find dozens of jackpots, including those from the popular Mega Moolah, WowPot, and Dream Drop networks.
Rounding Up Our Gransino Casino Experience
After spending time on the site, we can genuinely say that Gransino Casino provides many of the core ingredients that most players look for when searching for a new platform. There’s a gaming library packing 9,400+ titles from over 80 providers, support for numerous payment options and cryptos, and a nice spread of ongoing bonuses and promotions.
Plus, offering a sportsbook is another positive, as players no longer have to have two separate accounts if they enjoy both forms of online gambling.
That said, we've spotted quite a few drawbacks with Gransino that might have you shopping around for alternatives. The welcome bonus sounds decent at first glance, but it takes a hit with those hefty 45x wagering requirements (on both bonus and deposit) that apply to the bonus cash.
It's also worth noting that the site operates under Costa Rican law, even though there are stronger regulatory options available, like the Curaçao Gaming Control Board or the Anjouan authorities.
